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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by lyradd, Jul 11, 2019.
0x1214, got this update Wednesday on my HR44-500. I don't notice any change as of yet, anyone else?
I haven't got a update since 5/7 which was and still is 0x11b2 .
Yes I got it too. I have no idea whats new, if anything.
I got 0xbbd yesterday on HR24-200
Last update before this was May 28th and was 0xbbb
Seems strange that after going a really long time without updates, I get two in less than two months.
I've been getting the 0x1214 update on my HR54 every morning for more than a week but I kept downloading (using 02468 on startup) the previous 0x11b2 because of the software change I didn't like, and because the RedH firmware watcher website didn't acknowledge the 0x1214 version until this morning. The 0x1214 update removes the Native On/Off option and upscales every channel to 1080i (at least in my case). I hate not being able to have the native signal processed by my TV. I hate the DirecTV scaler, my LG OLED TV and my Sony TV's did a great job of scaling. My 720 and 480 channels look terrible with DirecTV's scaler changing them to 1080i. Not a fan of this update or anything AT&T gets its hands on. They are slowly ruining my 11 year relationship with DirecTV.
Can you take a picture of the Resolutions Screen and the one where you can't choose Native On or Off ?
Welcome to the Forum.
Holly crap! If Native On is gone I am gone from directv! I was the one who wrote up the suggestions (Please write to Directv about native 4x3 problem.) and sent them to directv engineering and president at the time. I use an outboard VP50 video processor which works magic on everything from directv receivers. I now us an HR54. I have HBO, Showtime and amazon prime on AppleTV which delivers excellent video and was waiting for the new AppleTV+ Service to finally move off of directv but this will be the true nail in the coffin.
Of course this would also affect anyone without a video processor but with a TV with a better scaler than directv, which is pretty much the majority of Sony and Samsung TVs in the last 3-4 years and most good 4K TVs.
Here is a screenshot of the new Settings>Display>Video screen
Try using the Red button on the 54 and Reset it and see if the option comes back.
Did the option maybe get moved to another sub menu like Preferences ?
I've resets my HR54 numerous times. I've turned off HDMI (solid signal suggestion), no change. I've unplugged my C61K because it hasn't had the current firmware for the 3 months I've had the HR54 and C61K and that made no difference (I though the firmware push to the C61K might be causing a problem). I've turned of all resolutions except 720 or 480, no change. When I called AT&T/DirecTV tech support their answer after 45 minutes was to send me a new HR54. They had no idea what I meant with my question about firmware versions and they had no interest in escalating my call to someone who understood what I was asking about.
I would turn on the 720p and the 1080i and if you do Pay per View 1080p.
I would definitely stop forcing the Firmware. Let it get it when it wants / needs it .
I've scoured the options, Accessibility, Whole Home, Genie settings. Originally my C61K-700 was the first box to remove Native On/Off, but I assumed it needed to update its current firmware updated and that would solve that problem. To date it still shows 0x11fe and that hasn't showed up on RedH ever for any box. I only use the C61K for 4k shows and they only have maybe one or two events per week, sometimes less so it is less of an issue since 4k works fine, I never used the C61K for anything else. (Yes I know they have their demo 4k channel 104 but it just repeats demo shows, you know their repeated demo shows have no appeal and thus no commercials, can't sell commercial if no one is watching).
I have turned back on all the resolutions and video options my tv supports and I do wait for firmware updates when they come. Over the last 2 weeks I have woke every morning to every channel on my tv stuck on 480p and that's when I discovered a new firmware version with the Native option removed. Then I checked the RedH site and found 0x1214 nowhere, that's why I did a forced download, I assumed I was having an error. I at least needed to fix the 480p problem every day and I did that by restoring my box to its current version. I have never been on CE or whatever the beta program is. I haven't had a DirecTV tech show up for years until I wanted to check out the Masters this year in 4K, thats when I got a dish upgrade the HR54 and C61K, perhaps he put me on it somehow. No wonder 4k is free, no content. But it will be fantastic for live sports when providers start providing them all in 4k. 10 years away probably, no easy OTA delivery scheme yet.
Try this for the stuck in 480p problem:
Press and Hold the Exit button until a message comes to the screen.
It should say something about the mode. Do it again and it goes back to where it was when you pressed it the first time.
It should say HD mode.
Correct. I've used it to get 4k back on my C61K, couldn't get it back in any other way. It doesn't restore the Native On/Off feature though, it just toggles between 480p and 1080i. I would also get a prompt to let the receiver (the HR54 in my case) find the best resolution the TV supports and change it to that, so I didn't need to force a firmware download, I did that to restore the Native On/Off feature. Now the current version is actually 0x1214 and not 0x11b2 (which still had the Native On/Off feature) so I no longer have a choice (that current version changed last night). I don't know if everyone realized, but before this firmware change whatever channel you were on when you changed the Native option to Off would be the resolution every channel would be changed to. If you were on a 720p or 480i channel when you went into the Settings and changed Native to Off, every channel you went to would be 720p or 480i accordingly. Presumably DirecTV is now saying we will force you to use Native Off and we will now select the highest resolution you have checked on the Resolution Settings screen which would likely be 1080i for broadcast channels. We can no longer get to have our TVs with their superior scalers do the scaling, DirecTV is forcing the scaling on their receivers and DVRs. That's my complaint. I'm sure it makes it easier for DirecTV to code menu screens and probably have less complaints about how long it takes to change channels but I liked the superior picture, it seems very noticeable to me.
I had a tech out yesterday who did the same thing and Native Mode was back so, yes, this is a "new feature" of 0x1214. Worse yet, when you look at the detailed info, it shows that the update not only removes the option but turns native mode off. I am on the phone with ATT DirecTV support now complaining about the "new feature".
I like the Native ON also on my HR24.
Mine and everyone else's TV scales any signal it get to it's Native format which mine and your case is 4k.
My son has a 1080p TV and he likes the Native OFF and set to 1080i in resolutions.
Native is gone from my HR54-700 too. I'm assuming this was done because of how much complaining happens about slow channel changing, black screens and HDMI handshakes. Because I assume the great majority of DirecTV users don't understand why any of that happens. I always turn Native OFF, so its removal won't bother me, but I understand why it may honk off those that used it. Might also have something to do with them getting rid of SD channels soon.
I'm old fashioned, if it's not broke, don't fix it. Add this to the long list of fixes since AT&T bought DIRECTV.