0x1214 - Native Video Display Option Removed

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by lyradd, Jul 11, 2019.

  1. Jul 23, 2019 #61 of 257
    BigRedFan

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    I agree, this is a much bigger deal than the channel disputes which are not a long-term problem.

    Getting rid of native is a game changer for those of us who picked DTV for the highest PQ we could get.
     
  2. Jul 23, 2019 #62 of 257
    compnurd

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    Based on what James said, you are still getting the highest PQ
     
  3. Jul 23, 2019 #63 of 257
    BigRedFan

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    Since I just heard about this today I went to check on all my receivers to see what was going on.

    On my three C61K 4K clients the native option is now gone in the menu. However, as I change channels with different resolutions the native behavior continues to exist--- as I switch back and forth between 720p and 1080i channels the 720p channels remain in 720p and the 1080i channels remain in 1080i. None of the 720p channels get upconverted to 1080i. The 4K Channel 104 switches to 2160p as always. I have all 4 resolutions checked in the menu. The software is Ox113d.

    On my HR-54 it got the Ox1214 software overnight and the native option is gone. However, it does not behave like the C61-K clients. All the channels showed up in 720p, none in 1080i. They were all being downconverted to 720p, not upconverted to 1080i. So I started playing around with the settings to try to fix this. I had to uncheck 720p and 1080i, leave only 1080p, and then check 1080i again in order to get all the channels in 1080i. If I checked the 720p box then all the channels would stay at 720p, the worst possible outcome.

    So bottom line, the HR-54 will only switch around with one resolution at a time while the C61-K's can switch around with multiple resolutions at a time, even though the native option is not available. Can anyone make any sense of what DTV is doing here ?
     
  4. Jul 23, 2019 #64 of 257
    Athlon646464

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    [​IMG]
     
  5. Jul 23, 2019 #65 of 257
    MysteryMan

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    My C61K-700 is still on 0x113d. Using your DIRECTV remote press and hold SELECT. This will bring up the hidden menu. Select Client Info. There you will see the current info about your C61K-700. You'll see it still shows if Native is On or Off.
     
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  6. Jul 23, 2019 #66 of 257
    compnurd

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    Did you actually click over into the display settings? native will appear when you click over there
     
  7. Jul 23, 2019 #67 of 257
    JerryMeeker

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    I am still on 0x113d as well. Pressing and holding Select on my DirecTV Remote (configured for RF) does NOT bring up a hidden menu. Why would this work for you and not for me?

    However, not to worry, I can easily confirm Native is available and selected by opening the Menu, going to Display Settings/Video, and scrolling to the right.
     
  8. Jul 23, 2019 #68 of 257
    MysteryMan

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    What remote are you using? How long did you press and hold SELECT? It takes 6-8 seconds while pressing and holding SELECT for the hidden menu to appear.
     
  9. Jul 23, 2019 #69 of 257
    JerryMeeker

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    Sorry, I was not holding the key down long enough. You are correct—it takes 10 seconds. Not sure that this method is any faster than going through the Menu, but it’s nice to know this approach is available.
     
  10. Jul 23, 2019 #70 of 257
    JerryMeeker

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    So, do we expect that the legacy DVR’s, like my HR24, will eventually get an update that removes The Native Mode option? If my C61K gets an update to remove the option, I am considering hooking up a spare HR24 in my primary equipment rack so that I can continue watching Genie recordings through a DVR that retains Native mode. This won’t work, and isn’t worth the effort (and added equipment fee) if a future FW update neuters the HR24 video as well.

    Thoughts?
     
  11. Jul 23, 2019 #71 of 257
    MysteryMan

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    Time will tell. As I have posted elsewhere "If it's not broke, don't fix it". Since buying DIRECTV AT&T has "fixed" a lot of things and have repeatedly demonstrated they excel at turning gold into lead.
     
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  12. Jul 23, 2019 #72 of 257
    JerryMeeker

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    Agreed. For the time being, I will continue using the Native mode on the C61K. But as you say, we can probably expect DTV to neuter that box as well.
     
  13. Jul 23, 2019 #73 of 257
    JerryMeeker

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    I just spent about 20min on a call to DTV Support. I was lucky enough to get a knowledgeable, Native-English customer service rep that was patient enough to listen and understand my reasons for being unhappy with the removal of Native mode. I impressed upon her that my unhappiness was serious enough that I might drop the service. She acknowledged my reason for being unhappy and will forward my concerns to the engineering team. While I may be naive to think this will make any difference, if more of us were to call and complain, it actually could do some good. Pick up that phone!
     
  14. Jul 23, 2019 #74 of 257
    BigRedFan

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    Yes, of course I did. The display settings for the client no longer show the option to turn native on or off. They start off with the screen format now, the top line for native is gone.

    UPDATE: found it, it's hidden away now. See my post below. Thanks !
     
    Last edited: Jul 23, 2019
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  15. Jul 23, 2019 #75 of 257
    BigRedFan

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    OK, thanks, I found that hidden menu and it says native is on.

    UPDATE: OK, I finally found the native option available if you scroll to the right after clicking on Display settings/ Video. It used to be visible from the left menu and now it is not there. They are really hiding it now.

    But this is only available with the clients, not with the HR-54.
     
    Last edited: Jul 23, 2019
  16. Jul 23, 2019 #76 of 257
    njfoses

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    Where are you seeing it?
     
  17. Jul 23, 2019 #77 of 257
    njfoses

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    You are pressing right on the keypad while at the video settings screen? This does nothing for me on FE.
     
  18. Jul 23, 2019 #78 of 257
    BigRedFan

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    Yes, but it only works on the C61-K, not on the HR-54. When you press on "Menu/ Display/ Video" you'll see the native line pop up on the right. It used to be visible from the left menu, but not anymore.
     
  19. Jul 23, 2019 #79 of 257
    JerryMeeker

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    Why don’t you try the “Press and hold the Select key for 10 seconds” to access the special menu, select “Client Info”, and then scroll down past TV Resolution and HDMI Control and you should see “Native On or Off”.
     
  20. Jul 23, 2019 #80 of 257
    compnurd

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    Just click display then click video then poof native option
     

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