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Discussion in 'DIRECTV General Discussion' started by HuskerHarley, Jun 18, 2012.
Does D* broadcast all HD channels in 1080i or 1080p?
Channels are in the format provided by the content provider; either 480i, 720p, or 1080i. DIRECTV Cinema is presented in 1080p/24.
1080p is not an HD broadcast standard. It's only used for a few of the PPV movie channels.
Thanks, The representative from D* tried to tell me, that all HD channels are broadcast in 1080P, I said not to my knowledge and asked her to name one that was, she said they are all 1080P and if the local stations change to 1080i, it was because they wanted to. I asked her to name one Network provider doing 1080P,,she said, all of them->:nono:
Not a good way to start out for a possible new customer like me (LIES)...Might stay with TWC because of this->
This is a false statement.
I'm pretty sure you know better but if you don't, check this link:
Table 7.3 on page 17.
Ratified almost nine years ago.
Great googly moogly.
Please consider giving DIRECTV another shot, but we're a great support community that will give you better answers than many CSRs.
Having experience with TWC and DIRECTV you'll find a lot more to like with DIRECTV.
I'm over it now...I'll be going with DIRECTV...
It might not be as "false" as you imply, as NOBODY is using it for broadcasting.
Was this really a DirectV rep or was it someone at a store wearing a DirecTV shirt? Those people are nearly always working for some DirecTV dealer not for DirecTV, the rep gets paid based on the customers they sign up. Most of them unfortunately know very little about DirecTV....
Those guys working at a store are fast talkers and will provide mostly half truths.
We're talking about 1080p24 here so you can let it go for sure! On a typical HD display, you won't see any difference since the 1080i60 is converted to a 1080p type signal before its displayed. If the cadence is properly detected by your receiver, there won't be any difference. A 1080p24 signal is usually associated with a filmed movie and actually has less bandwidth than a 1080i60 signal so if you're getting a 1080i60 signal, you're losing nothing in content.
Actually, it would be to Directv's benefit if all their movie content could be broadcast in 1080p24 to save on bandwidth, but many people don't have displays that can handle it. Instead, Directv uses 1080p for hype to make it sound like something exclusive and special.
Think about it like the mobster who was pouring cement around an informant's feet. The informant said, "that's a lot of cement". The mobster said, "don't worry about it."
I'm glad that you are over it, but big difference between a lie and misinformed CSR. When I've talked to Time Warner on occasion, I've gotten that from them as well. Could they improve their training? Probably, but that can be true for all call centers.
I clicked on the DTV link at the top of page and called the 800#.
Yes ..very big difference between a lie and uninformed customer service representative but it starts with someone telling them to put that kind of information out in the first place knowing darn well it's nothing more than fabrication to draw customers in.
There is a big difference between a LIE, which is intentional, and IGNORANCE, which results from a lack of knowledge. I believe your CSR was suffering from the latter rather than the former.
I've heard the D* sales pitch clowns that walk around bugging customers at Best Buy saying that D* broadcasts all HD channels in 1080p. What a laugh :lol:
Big assumption. More likely a misunderstanding of the person who gave you the info.
As I was speaking to the CSR, I basically called "BS" on 1080P, she asked if I would like to talk with someone with more technical knowledge, I said sure, put em on, after some time, she came back on the line and informed me that it was 1080P, I once again asked her to name one provider (ABC,NBC,FOX,CBS,,,etc.) broadcasting in 1080P, she said, after another longer hold, DTV broadcast all HD in 1080P.
Bottom line,,,she's not at fault, it's ((DTV)) for bending the truth to make sales-->IMO.
I'm still gonna switch to DTV, but, I don't trust them!-->:contract:
She talked to someone sitting next to her. There is zero value in making that lie a sales tactic. What they do not do well is educate their people. So, you basically believe the story that some random person told you that they verified it with someone technical so you can believe that a company is just outright lying to make a sale or two. The more likely scenario is that she didn't check anything with anyone "technical."