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Discussion in 'DIRECTV Programming' started by tsduke, Jan 6, 2010.
I agree. Long standing customers are taken for granted.
Well, if they just gave it to everyone at that special rate...it would no longer be special. It would basically become the regular rate by default. If you want a special deal, you must haggle and/or be eligible for a special offer. This is a common occurrence when buying something or paying for a service. Are you opposed to negotiating on the price for a home, a car, or other goods and services?
Well, I called tonight to either get the deal or drop NFLST. They offered me $20 off 6 mo right off the bat, no effort needed. At least paying less won't make me feel guilty those times I'd rather go to the bar and watch.
I am hoping this offer holds. I have a balance due to missing a paycheck (and thus a payment) for a month and cannot pay till next payday. There should be enough notes on the account. I spoke to a nice lady in the Idaho retention call center.
You're living paycheck to paycheck, but you're paying for DirecTV and Sunday Ticket, and going to bars?
Yes, I am opposed to negotiating for a standard product that a business is selling to multiple customers. I shouldn't have to pay more for a product than someone else because I'm not as good a negotiator. (Houses are different because they are essentially one-of-a-kind items - unless it's a new development, two people can't buy identical houses from the same seller.)
And why does negotiating only apply to certain items? If you go to a bookstore to buy the new Stephen King book, you can't negotiate the price. You can go to different stores and compare prices, but Barnes & Noble isn't going to knock $2 off the price because you haggle. And everyone else who buys it is going to pay the same price as you.
For the Sunday Ticket, there shouldn't be any specials, it should be one price for everyone. I shouldn't have to call to get the best price, because there shouldn't be a best price.
Then pay full price and be done with it.
thanks for the info, can you program up to 18 players per internet enabled box? i will have a bunch of guests watching the games im assuming everyone will want to program their team into one of the tvs if that works it would be great.
Either become a good negotiator or pay full price. I find it odd that you would prefer that everybody be forced to the same playing field instead of improving yourself. If a product is worth $x to you, who the heck are you to say that I can't pay $x minus $y if it's not worth $x to me?
B&N can do whatever they want with their pricing. If they choose not to allow haggling, that's their prerogative. However, you can certainly get a discount for major purchases at places like Best Buy and Lowe's if you ask. I know because I've done it!
It doesn't even have to be Internet-enabled -- all the data for the feature comes from the satellite. The box only has to be a modern enough box that it can get the regular "red button" interactive features.
Yes, you can program up to 18 players per box; you can assign up to 9 to "Team 1" and up to 9 to "Team 2."
I already got my discount so I am done with it. But why should I have had to call and ask for it in the first place?
But if the business is willing to sell if for x-y in the first place, then why don't they offer that to everyone up front? I don't see what this has to do with improving myself. I do negotiate and I am pretty good at it. I just said "if I'm not as good a negotiator" to illustrate the point. But just because I can do it fairly well doesn't mean I enjoy having to do it. I don't understand what you mean by "everybody be forced to the same playing field". I consider it to be treating your customers fairly.
I know, I've done it as well. But again, why should I have to go through the BS to get the best price?
...because a special credit would no longer be a special credit if they simply gave it to everyone. If you want to pay less than full price, you go out of your way to do so.
The offer is made to those customers who are unwilling or hesitant to pay full price. If you don't want to negotiate or haggle...pay full price. Do you pay full retail price for everything or do you work to get the best offer possible?
Tell that to car dealerships. They work the same way as DirecTV. If people want to come in and pay the sticker price with no fuss, they are glad to oblige. Just because you are a loyal customer to a brand (or even a specific dealer) doesn't mean the dealer just gives you the good price on a car. I've never seen that happen unless the loyal customer is a friend or relative of someone at the dealership.
If you want to come in armed with the price you should pay via edmunds (yes, use edmunds not kelley blue book for the best price) and go through several rounds of negotiation until you get your price (With no strings or BS), then you do that. If not, the sticker is the no haggle price.
Recall that GM with its Saturn brand did no haggling. The price was the stated price, not allowed to negotiate. Saturn is now defunct.
Bottom line: DirecTV finds that it prefers the car dealership model, and it's not likely to change from that model since it seems to work well for them.
The full price is $314.93. If you want to pay less, you have to go out of your way to do so. If you didn't have to do that, if everyone was offered it at a lower price, that would be the new full price. It would no longer be a special offer. Just because they offer it at a reduced price to the customers who bother to call does not mean they are willing to sell it at a lower rate to everyone. They have a massive check to cut to the NFL. The more people who pay full price, the better.
If they can get Customers A, B, and C to pay $100 for something, they will charge $100.
If customer D wants to pay $75, wouldn't the business be better off to get $75 than to get $0?
Now, if they decide to charge EVERYBODY $75 just because that's the most that some people will pay, the business would be throwing away over 20% of the potential revenue for that product. (Yes, they would probably get more customers, but probably not enough to offset the reduced price.)
Also notice that MOST of the people getting the discount are long-time customers. Think of it as a "frequent buyer" program. It's just like getting reward points for using a credit card or buying a lot of plane tickets. Do you have a problem with a customer getting cash back or free ticket because they are such good customers? This is the exact same thing!
Because how else will the business know how much you're willing to spend?
TVMail message --
NFL Sunday Ticket FREE preview for everyone in Week 1.
They did that last year too.
Well im at least glad most of you are getting some deals. Im currently off contract and just talked to a CSR who told me there are no credits availible for me right now. The only thing she said she could do is offer me $20 off for the early bird. I inquired about the standalone RZC, but she said they dont offer it standalone. Very disappointed, but thats life.
They told me theyre out of the $20X6 credits (not sure about that) but he'll give me a one time $100 credit if I order ST today. I told him that Im already making payments and he said hed offer the credit anyway if I keep it!!!!!!!!!!
took me 5 tries
I think I got ST to-go for free but I'm not sure. Can someone post what it should say on my bill if I'm getting to-go for free? Should it just say NFL To-Go Charge of $0.00? Or should it actually say free somewhere in there?
Congratulations! Just supports the old saying, if at first you don't succeed, try, try again!