Update.......So now I have to call back after being told on Monday I was getting ST for free. First payment 53.99 showed up on my bill. This ought to be an interesting phone call saying "I was told I was getting it free". My only hope is the CSR actually made a note on my account or I get a good CSR. Ugh!!!! To Be Continued...... So I just got off the phone and explained my story about getting free ST, and was billed 53.99. I ask, did the CSR make a note on my account saying I was getting it free. He looked and said "no, no note listed but I see she just didn't credit you back the 53.99 payment. CSR, I'll do that for you right now. I ask several times will I get billed next month. "No, I will make the correction for you. I stayed on the phone until I saw the credit of 53.99 plus tax which is listed. I told him I don't want to have to call next month about this, are you sure it's on my account? Yes, sir I have made sure it is. Weird thing is the credit shows this: 08/12/2011 XXXXXXXX7247 NFL SUNDAY TICKET 2011 - Pre-Ssn Sprt Cxl ($53.99) ($7.11) 08/12/2011 XXXXXXXX1476 NFL SUNDAY TICKET 2011 - Charge $0.00 $0.00 Fortunately, he didn't say anything like, "well, you shouldn't be getting this free or we don't do things like this sort of stuff. The "Pre-Ssn Sprt Cxl" listing has me baffled though, I didn't cancel it. It still shows that I'm authorized for ST. I'm still leery because others who received it free or one time credits had it posted under account activity as such. I hope this isn't a monthly battle but if need be it's worth it to get it free. Should I call back and verify that I'm getting it free, or just wait until next month and see if I'm billed? Any advice welcome????