I called today just to see what would happen. I went through the routine of 'cancel service' and got to a live female CSR. I've been a customer since 2003. I asked about the free Sunday Ticket offer I kept seeing on their website and on TV and wanted a clarification if I qualified for it. She told me no and gave me the normal price. I said - that's too bad because I couldn't afford it. She sympathized with me and after a pause offered half-price. I nearly jumped on that but hesitated and said I really couldn't afford that either being from the Northeast and had to worry about heating my home. Again she sympathized with me. At that point there was a very very long pause when neither of us said anything then she told me she was checking something. So after another extremely long silent wait she said - "Good news. This is your lucky day. I wanted to see if I could enter it and it let me. I can give it to you for free." Of course I thanked her profusely and she told me enjoy. (She did ask me my favorite team at the start of the conversation.) I checked my account and Sunday Ticket is showing up as $0.00. So I am quite pleased.