2016 - 2017 NHL Center Ice Pricing

Discussion in 'DIRECTV Programming' started by cmasia, Sep 2, 2016.

  1. loudo

    loudo Well-Known Member

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    That is my issue, besides wanting Canadian feeds, I travel a lot and want to be able to see the games while on the road. That is why I switched to NHL-TV from CI, after many years as a CI subscriber. I would like to go back if I am assured that NHL-TV would be included. will see what next season brings.
     
  2. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Phoenix, AZ
    Just noticed tomorrow (Saturday 2/18) on 769 they're showing Celebrating the Game Parts 1 and 2. Sounds like a CBC HNIC feature.
     
  3. cmasia

    cmasia Icon

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    Sep 18, 2007
    Las Vegas
    Was looking forward to watching Hockey Day in Canada.

    But, nooooooo....

    Anyone else getting a "not subscribed" screen on 769 and 769-1.
     
  4. wilsonc

    wilsonc Legend

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    Same here in Florida....can't believe they messed this one up..
     
  5. spiketoo

    spiketoo Cool Member

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    Yep. Here too.
     
  6. STEVED21

    STEVED21 Godfather

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    And here!!
     
  7. dgparent

    dgparent Cool Member

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    Sep 26, 2007
    Driving me crazy I am on the phone with them right now.
     
  8. spiketoo

    spiketoo Cool Member

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    Gave up after 30 minutes with the helpless desk. 'Check and see if the game is on ESPN'. Morons don't even know their own product.
     
  9. dgparent

    dgparent Cool Member

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    Sep 26, 2007
    They escalted it for me no idea what that will do
     
  10. cmasia

    cmasia Icon

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    Sep 18, 2007
    Las Vegas
    Called and waited 12 minutes to get a rep.

    Talked with a representative who had no clue what I was talking about.
    She did her routine CSR stuff of verifying my account, then realized she could not help.

    Sent me to a "tech person" who had even less of a clue of what I was describing.

    I love DirecTV, but it is really bad when the customer knows more about the problem then the rep.

    I told both of them it was a nationwide problem, and that 770 and 770-1 were working properly for the upcoming Blues - Sabres game.
    Instead, I kept getting the "reboot your receiver" and "check your other receiver" gibberish.

    She said the first programming she saw for today on 769 and 769-1 is the Jets - Habs game at 2:00 eastern.

    Then, she asked me to look at the online Guide, as hers did not have "Celebrating the Game" in the noon to 2 eastern window.
    I logged in and it shows up on mine!

    This whole thing would just take a simple phone call to the engineering center in charge of lighting up and monitoring channels. But, no.

    The phone call is currently 42 minutes long and they just refreshed my receiver.

    A few minutes later, finally, she said she would escalate to an engineer and they'll call me back.

    How hard can it be to light up a channel ? ? ?
     
  11. spiketoo

    spiketoo Cool Member

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    Sep 24, 2007
    Hard. Very hard.
     
  12. dgparent

    dgparent Cool Member

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    Sep 26, 2007
    I am watching on my Roku on CanadaTV costs 1.99 a month cheaper than NHL center ice
     
  13. trh

    trh This Space for Sale

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    NE FL
    I fixed that for you.
     
  14. cmasia

    cmasia Icon

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    Sep 18, 2007
    Las Vegas
    Channel live as of 1:47 Eastern, only missed 107 of the 120 minutes.
     
    dgparent likes this.
  15. cmasia

    cmasia Icon

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    Sep 18, 2007
    Las Vegas
    After 45 fruitless minutes on the phone, I received an email from them at 10:06 AM Pacific time:

    Subject: Escalation has been submitted

    At 11:12 Pacific, 12 minutes after "Celebrating the Game" was over, I received another email:

    Subject: Escalation has been closed

    You can't make this stuff up ! ! ! :)
     
  16. dgparent

    dgparent Cool Member

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    Sep 26, 2007
    LOL went off again !! Thank God for my Roku
     
  17. cmasia

    cmasia Icon

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    Sep 18, 2007
    Las Vegas
    1:55 Pacific, in the middle of a neat feature on the history of Kenora, Ontario....

    The dreaded "not subscribed" screen returns.

    How clueless can these engineers be?

    Is this a licensing issue where we never should have gotten today's non-hockey programming?
    If so, putting it in the Guide was a cruel trick.
    Maybe KyL416 knows.
     
  18. cmasia

    cmasia Icon

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    Sep 18, 2007
    Las Vegas
    More stupidity.

    The SD channel, 769, is still lit up ! ! !
     
  19. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Oct 1, 2003
    Phoenix, AZ
    No Hockey Central Pregame Show tonight. :(
     
  20. Mar 6, 2017 #340 of 355
    JoeTheDragon

    JoeTheDragon Hall Of Fame

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    iN DEMAND is adding team 10 HD and game 10-14 HD and they clam to have all games in HD will they be picking up more Canada feeds for next year?
     

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