2021 Price Increase for DirecTV and U-Verse TV

Discussion in 'DIRECTV General Discussion' started by the future is now, Nov 20, 2020.

  1. longhorn23

    longhorn23 Active Member

    173
    170
    Jan 19, 2019
    When I first had directv, my bill showed discounts of $200+ a month. This was during the second year. I was also getting free Sunday Ticket. I was still getting the promos for being a new customer for the first two years and in the second year this customer service rep added additional discounts including 60 dollars a month plus discounts on all the premium channels. I was already on premier so the premium channels were all included. My bill for premier was sometimes only $15 dollars a month total. It was nuts. This was back in 2017-2018 when they were giving out discounts like crazy. Now I get about 65 dollars off a month plus the lifetime att/directv credit of 25 dollars and 13 dollars for directv and HBO.
     
  2. krel

    krel New Member

    564
    71
    Mar 20, 2013
    i'll qoute you!!! you said that ATT raised prices to force people to go streaming???
    ATT is or was hoping to force everyone one off DTV and onto streaming there streaming service. it's cheaper to run than DTV no tech needed do it yourself install. i would not do ATT streaming because of the price hikes the 2 year contract involved and the crap CSR'S from another planet. i think that ATT plan is biting them in the ass now:rolleyes:o_O
     
  3. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    51,831
    2,507
    Apr 17, 2003
    Michiana
    From the equipment perspective there isn't anything cheaper than keeping existing customers on satellite. The satellites and uplink centers cost the same whether they are serving 100 customers or 100 million. Pushing existing customers away from satellite does not save any money. The signal isn't any weaker with 100 million people watching than it is with 100 people watching. Not the same for streaming where 100 million streams would put a much greater burden on their distribution network than 100 streams would.

    Starting a new service from scratch? Yes, satellites in the sky and uplink centers are expensive and complicated dish installations and cabling costs more than shipping boxes to customers. But DIRECTV satellite is not starting from scratch. The satellites are launched, the uplink centers are running and the receive equipment is installed.

    AT&T has sunk a lot of investment into developing their new streaming product. I'm sure they want to show some return on the investment and that may be the biggest reason why they push streaming - management wanting to make their investment look good. I suspect that is where much of the profit of DIRECTV satellite has been skimmed off - spending money on building the more expensive streaming operations.

    Please do not buy in to the lie that streaming is cheap for the providers. If companies were forced to report the same statistics for streaming as satellite companies report (ARPU, SAC, etc) and if AT&T|DIRECTV would report their statistics for each service instead of combining subscribers, revenue and profits across different parts of the Entertainment Group we would see a clearer picture. Streaming services are creating an unsustainable level of debt.
     
    krel and ThaPhenom like this.
  4. Davenlr

    Davenlr Geek til I die

    9,589
    146
    Sep 16, 2006
    Just out of curiosity, does AT&T allow DirecTv customers to switch to their streaming service under the contract should they want to?
     
  5. harsh

    harsh Beware the Attack Basset

    22,438
    384
    Jun 14, 2003
    Salem, OR
    It may seem like that until you look at the costs involved with trying to transition legacy subscribers to new technologies. DIRECTV has been talking for years about the MPEG4 transition and they still aren't there. Upgrading old receivers has costs and when that includes having to upgrade the antenna and/or switchgear, that can be almost as expensive as a new install (less programming credits).

    Because their streaming services are unicast, the costs expand with each subscriber. If they were able to use a multicast model, they could significantly improve on that. I suspect that may have been the model that they wanted to adopt with AT&T TV Now but it didn't catch on as they had hoped.
     
  6. CTJon

    CTJon Godfather

    971
    117
    Feb 5, 2007
    At the rate that every network is creating a + version which will be a separate contract etc. and will soon be the only way to get new shows - our costs are going to go through the roof if we want to watch the shows we used to get from one source.
     
  7. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    10,842
    1,588
    May 17, 2010
    USA
    Streaming Services Motto: Lure them in by feeding them molasses then give them the sulfur. :rolleyes:
     
  8. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    51,831
    2,507
    Apr 17, 2003
    Michiana
    Talk is cheap. As noted, talking for years. Not a lot of progress other than forcing new subscribers to get MPEG4 and the new equipment.
     
  9. sticketfan

    sticketfan Legend

    260
    4
    Apr 25, 2007
    Vermont
    I have 4 dvr and premier package would it be cheaper for me to get a different package plus all premiums including sports pak?
     
  10. compnurd

    compnurd Hall Of Fame

    4,223
    814
    Apr 23, 2007
    Evans City PA
    Not unless you want less channels from a cheaper package
     
  11. Teetertotter

    Teetertotter Member

    64
    17
    Jul 23, 2020
    Janesville, WI
    My first year contract ends Jan 9, 21 and just talked to the Retention Dept with a wait of only 10 minutes this morning. Andria was really helpful.
    In 2020 with the Ultimate Package, I was receiving a $45.00/mo discount. For the Internet, it was $20.00 Discount.

    This morning for the remainder of 2021, my Ultimate Pkg discount is $35.00/month. The internet remains at the $20.00 month discount on the 100Mbps.

    This met my satisfaction to keep me a happy DTV customer and took but 5-10 minutes with her.
     
    longhorn23 likes this.
  12. longhorn23

    longhorn23 Active Member

    173
    170
    Jan 19, 2019
    which number did you call?
     
  13. harsh

    harsh Beware the Attack Basset

    22,438
    384
    Jun 14, 2003
    Salem, OR
    Remember that who you call depends on whether you're on DIRECTV's books or AT&T's books.

    It used to be that asking to cancel would get you transferred to retention but now it may get you transferred to someone who will assist you in closing out your account.
     
  14. compnurd

    compnurd Hall Of Fame

    4,223
    814
    Apr 23, 2007
    Evans City PA
    No it doesn’t. Both can happen with either “book”
     
  15. harsh

    harsh Beware the Attack Basset

    22,438
    384
    Jun 14, 2003
    Salem, OR
    So if you're an AT&T account and you call DIRECTV Retention they might be able to give you discounts (and vice versa)?

    Getting shuttled to disconnections is always a concern but that wasn't what the "book" part of my reply was about.
     
  16. b4pjoe

    b4pjoe New Member

    1,818
    549
    Nov 19, 2010
    If you're an AT&T account and you call DIRECTV Retention or any DIRECTV number you get transferred to AT&T with no idea which AT&T department you will be transferred to. I've been connected to both the U-Verse support and the Cellular support when being transferred. Then passed around for awhile and usually end up talking to someone I can't understand.
     
  17. compnurd

    compnurd Hall Of Fame

    4,223
    814
    Apr 23, 2007
    Evans City PA
    Yes and if you had Directv you would know this
     
  18. harsh

    harsh Beware the Attack Basset

    22,438
    384
    Jun 14, 2003
    Salem, OR
    So you've converted your account to AT&T?
     
  19. Teetertotter

    Teetertotter Member

    64
    17
    Jul 23, 2020
    Janesville, WI
    Retention Dept# 877.999.1083
    If you want so called ATT PRES.Staff Office for Discounts: 678.917.1185 Frank Williams
     
    Last edited: Jan 5, 2021
    longhorn23 likes this.
  20. longhorn23

    longhorn23 Active Member

    173
    170
    Jan 19, 2019
    Thanks for replying! What exactly is the second number you posted? And have you had success with that number as well?
     

Share This Page

spam firewall

Advertisements