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211z

Discussion in 'ViP211(411)/211K/222 Support Forum' started by JeffEstes, Dec 27, 2017.

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  1. JeffEstes

    JeffEstes New Member

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    Dec 27, 2017
    anyone having issues with this receiver? First off it's slow response time. Meaning you change a channel and it shows the banner at top like it changes channels, but takes 7-10 seconds to see a picture.
    Second and most aggravating. Using a Metra brand hdmi extenders over cat5. The audio will not work. I can use another source over extenders and audio works.

    Setup: dish 100.4 eastern arc. 3 lines (185 feet) to a dp44 switch. 4 - 211z receivers. Switch and receivers in equipment rack. Each receiver is connected to a Metra brand HDMI Extender over cat5. Attached to LG tvs. Also using Control4 to control all.
     
  2. P Smith

    P Smith Mr. FixAnything

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    W.Mdtrn Sea
    I would reboot them nightly
     
  3. JeffEstes

    JeffEstes New Member

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    Dec 27, 2017
    They have been rebooted a dozen times. I have NO audio at all.
     
  4. P Smith

    P Smith Mr. FixAnything

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    Jul 25, 2002
    W.Mdtrn Sea
    then I would call CSR and insist on fixing the problem !
     
  5. RBA

    RBA Well-Known Member

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    Apr 14, 2013
    TEXAS
    Four (4) receivers all without audio? You have a problem in your system, possibly your HDMI adapters? 185 ft is a long cable run, where are you located?
     
  6. P Smith

    P Smith Mr. FixAnything

    23,203
    284
    Jul 25, 2002
    W.Mdtrn Sea
    I would troubleshoot the HDMI extender ... perhaps it require to update FW ? make its cold reboot ?
     
  7. satcrazy

    satcrazy Icon

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    Mar 15, 2011
    Great...
    The lag time between changing channel and the picture appearing happens on mine as well.

    Just NOT every channel. I don't have a complex set up, I'm inclined to believe it's the Eastern arc I'm on, as the West arc never did this.
     

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