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24-500 disconnected itself from external drive

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Rich, Apr 24, 2011.

  1. Rich

    Rich DBSTalk Club DBSTalk Club

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    The 20-700s seem to run with just about anything. I have one with a 1.5TB Seagate Cuda externally that is making so much noise that I'm just letting it run to see how long it lasts.

    When the 21s came out, the first couple 21-700s I got wouldn't run correctly with the dish alignment that I had at the time, but all my 20-700s ran on that same dish without problems.

    At least I didn't have to go thru all the trouble of returning what I thought was a bad HDD. And it had to be the HDD that was screwing up the 24-500. And I think it screwed up two other 24-500s. Yet, it's running like a champ on the 20-700.

    In all that time, with the three 24-500s, that HDD never gave me one indication that it was malfunctioning. Never a symptom that I am used to seeing in bad HDDs. Made no noise, did nothing wrong but crash the 500s. Have to wonder about the compatibility of the 500s and the EVDS drives, but now I've got two EVDS drives on two 500s and they're both working correctly.

    Well, it doesn't make a difference what was wrong, everything seems to be fine now. Just something else I'll never quite understand...:lol:

    Rich
     
  2. Rich

    Rich DBSTalk Club DBSTalk Club

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    I know. My troubleshooting experiences were different. I was always under pressure to get the processes back up and running, so I looked at components rather than into components, if that makes sense. In other words, if I had a bad component, I'd trash it and use one that worked. I never tried to fix the component itself.

    When one of our processes went down it cost us many thousands of dollars an hour, so doing it my way was a lot cheaper and quicker. Never got a complaint.

    Rich
     
  3. RunnerFL

    RunnerFL Well-Known Member

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    I hope it's not a EVDS thing, that's what I have in my TT dock on my HR24-500 because I couldn't get a seagate to work at all.

    Kinda like "why is there air"? :lol:
     
  4. P Smith

    P Smith Mr. FixAnything

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    Well, that 's user/customer side story, I'm on other side - in a sustain group, what is investigating, looking for root cause, making corrective actions, etc.
     
  5. Rich

    Rich DBSTalk Club DBSTalk Club

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    In this case, it had to be that EVDS. Still running on the 20-700.

    That's from one of Cosby's records, right? The one he does the Noah's Ark thing and "DAVE?"

    Rich
     
  6. RunnerFL

    RunnerFL Well-Known Member

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    Well I sure hope it's not a whole EVDS issue. Mine still won't be recognized on a reboot of my HR24 unless I also power cycle my TT dock.

    Yup, I love that Cosby record. Yes, I said record. I have it on Vinyl, an original copy too. lol
     
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    I don't think there are any more problems with the EVDS line than any of the other HDDs we've seen people use. I don't remember how many EVDS HDDs I have, but this is the first problem I've had with one. And we still don't know what the problem was.

    I wore that record out.

    Rich
     
  8. P Smith

    P Smith Mr. FixAnything

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    You know from your [IT] practice - regardless how good the line, there will be a few bad items from it.
    So, we need to test the drive - to see SMART, how surface sustains (bad sectors developing during a couple passes), etc.
     
  9. Rich

    Rich DBSTalk Club DBSTalk Club

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    What I don't get, and probably never will, is why I saw no sign of a bad HDD at all and from the way it's working on the 20-700, I have to wonder if the EVDS just didn't like the 500 I put it on and in. That same 500 is working perfectly with the new EVDS in it.

    When I was a troubleshooting electrician (that was my primary job for over ten years), all the people that "owned" the equipment that wasn't running cared about was getting it running. Trashing a component was dirt cheap compared to the cost of down time. After I got the process running, I just threw the bad component in a dumpster. Then I'd order a new replacement. Labor costs far outweigh parts costs.

    The same thing happened to me in the Navy. A gun wouldn't fire. A trigger or some other component went bad, it got fixed and the malfunctioning component got chucked over the side. Nobody cared about why the component failed.

    Rich
     
  10. P Smith

    P Smith Mr. FixAnything

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    Those components usually [should] come to us manufacturers, for find root cause...

    As to that EVDS drive - you found one particular drive doesn't work well; then there is a method: a comparing, bring SMART, tests' results on table. We will see ...
     

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