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30 skip acting up

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by SherSlick, Sep 17, 2011.

  1. Sep 7, 2012 #121 of 132
    Shades228

    Shades228 DaBears

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    If DIRECTV was paid to not have this feature they would just disable it. It would be simpler. You said that it's the most common used feature but that most users and csr's don't know it exists. Seems like a pretty big contradiction in terms. Maybe one day it will be fixed but until then you just have to learn with dealing with something else.
     
  2. Sep 7, 2012 #122 of 132
    lgb0250

    lgb0250 Legend

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    It happens when my wife is watching HGTV and some home security commercial comes up. The skip just won't work on it. The FF works but not the SKIP function. Have never really noticed it on D* ads.
     
  3. Sep 7, 2012 #123 of 132
    kaszeta

    kaszeta AllStar

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    Apr 8, 2008
    Same here, although I've seen it with one or two non Directv commercials.
     
  4. Sep 7, 2012 #124 of 132
    kikkenit2

    kikkenit2 Icon

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    Oct 25, 2006
    Small clarification. Directv hides this function from most subscribers. They don't remove it. They just hide it. Can't think of any other reason than money from commercial providers etc.

    Pushing the 30skip is the most common button "I" press. Most people don't even know 30skip exists. And honestly 75% of the csr's have never heard of 30skip. I bring it up every time I call. 99% of the people that I have exposed to 30skip have loved it and use it a lot just like me. I don't watch HBO movies. Everything I watch has tons of commercials. Just an annoyance. Nothing more. IMO directv would increase subscriber base if they made 30skip well known and even the default function just like Dish.
     
  5. Sep 7, 2012 #125 of 132
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Skipping a block.

    I use FF 3x to skip a block of commercials, thinking it's faster than pushing 30SKIP 5-8 times in a row. Has anyone actually timed this?
     
  6. Sep 7, 2012 #126 of 132
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    "Large clarification":
    DirecTV added 30skip because of our requests on this forum, during the early days of testing the HR20.
     
  7. Sep 7, 2012 #127 of 132
    kikkenit2

    kikkenit2 Icon

    685
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    Oct 25, 2006
    Without dbstalk.com I would have never heard of 30skip. That was on the HR10. And when it disappeared the show would jump to the very end. Not good. When the HR20 came out. Lot's of problems. Including no hidden 30skip. Lot's of people complained here then and directv pays attention to this site. 6 or 7 years later the HR20 is very stable.

    This 30skip intermittent jamming has been going on for about a year now. It is a widespread problem in the national software. Directv isn't getting that many complaints because most subscribers have never heard of dbstalk or 30skip. I'm not afraid of directv disabling 30skip completely because a good chunk of people would switch to dish. I still prefer 30slip over regular fastforward at any speed for commercial skipping. Even ESPN is getting this now and I bet the nfl games on the 700 channels has it too. Find out in 2 days. I appreciate all the help you main guy's provide here. This is the only satellite/cable tv site I visit.
     
  8. Sep 7, 2012 #128 of 132
    cherry919

    cherry919 Cool Member

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    Jun 25, 2010
    Laxguy, IMHO skip is much faster. Most commercial breaks during a particular show tend to be the same length. Once you know the length after you get thru the first commercial break (ex 3 min) You tap skip 6 times for the next break and you should about perfect if not, skip back 10 seconds. The skips go just about as fast as you can press the button. And I only have an hr20-100 and hr21, not the newer, faster equipment.
     
  9. Sep 7, 2012 #129 of 132
    Shades228

    Shades228 DaBears

    6,081
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    Mar 18, 2008
    DIRECTV has made changes immensly less popular than disabling this would be and it wasn't even a blip on the radar. You might leave but a "good chunk" doesn't even scratch the surface of people who even know about it.
     
  10. gcisko

    gcisko I am Iron Man!

    1,672
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    Sep 27, 2006
    I just noticed this 30 second skip problem a few months ago and mainly on Directv commercials. You claim this is an accident. What is the latest? I did go to the last page or so of this thread. Thanks in advance.
     
  11. bobcamp1

    bobcamp1 Icon

    896
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    Nov 8, 2007
    http://www.dbstalk.com/showthread.php?p=3009143#post3009143

    IMO, they are in no hurry to fix it because skip is an unsupported feature and this is only a minor annoyance to a small number of users. Besides, they have bigger problems to fix.
     
  12. bobcamp1

    bobcamp1 Icon

    896
    1
    Nov 8, 2007
    +1

    If I were D*, I'd remove 30 second skip with the hidden intention of putting it back in two months later. The number of complaints would increase at first, but later D* could tout how they listened to customers so they put it back in (unfixed). People would then thank them for putting it back in, even though it was still broken, and the number of complaints about it would be a lot less than before.

    Of course, I've never done something like this myself.... :D
     

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