4 or More Hoppers on a Single Account?

Discussion in 'Hopper System Support Forum' started by Zulu, May 6, 2015.

  1. DBordello

    DBordello Legend

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    With this much traffic MoCA seems foolish. However, perhaps it is more capable than I give it credit for.

    I would move all inter-receiver traffic to an ethernet network. Put the Hoppers and Joeys on a nice gigabitswitch. I have been running my SuperJoey over ethernet for about 16 months, without a single issue. To do so, I disconnected the MoCA feed from the Coax, so it is just receiving the feed from the Sat.
     
  2. DBordello

    DBordello Legend

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    One additional question on multi hopper setups. Does it operate like a single cohesive unit? Aka, just set up things to record, and it will use the proper tuner and storage device? Much like how a Super Joey is integral with the Hopper? Or does it behave like individual Hoppers, and you can just stream from each?
     
  3. david_jr

    david_jr Godfather

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    When you have more than one hopper, you can still only record from the hopper you are currently controlling. If you set up a timer on the hopper and it causes a conflict on that hopper, the hopper will ask you if you want the event to record on Hopper 2. Not sure how this works on systems with more than 2 hoppers as I only have 2. But the feature does work well. You can view the recording and watch from any hopper or joey on the system.
     
  4. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Dish officially supports the 2-Hopper setup and what david_jr mentions about the timer setup when conflicts happen... but I don't know what happens for people who have 3-4 Hoppers cross-connected in non-supported ways. I would suspect you get some hit or miss scenarios with the timers and conflicts because I doubt Dish has code setup to roll those timers across more than the supported 2-Hopper configuration.
     
  5. harsh

    harsh Beware the Attack Basset

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    My dealer tells me that you can use up to two owned ViP211 receivers on a Hopper account.

    I don't imagine it is reasonable to assume that those who tailgate would not want access to more than one channel at a time.
     
  6. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    What is reasonable and what is DISH policy do not always overlap. Perhaps DISH relaxed the rules.
     
  7. Zulu

    Zulu New Member

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    You're prompted to record on the 3rd Hopper.
     
  8. Zulu

    Zulu New Member

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    May 11, 2012
    If you make MoCA connections between each node (Duo or Solo), then the recordings on all the Hoppers are available. However, you can only see the external drive programs for the Hopper you're currently using.

    All connected Hoppers show up in the DVR menu:

    [​IMG]
     
  9. enrique soto

    enrique soto New Member

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    Hi i need your help , i need to conecte 5 hoppers 2 , in a mini mdu with 3 antenas . 119 129 and 77 satelites can you help with a diagram ? can i use amplifiers line ,
     
  10. RBA

    RBA Well-Known Member

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    Try contacting DISH, they used to have a commercial dept that helped with this type of install.. I don't know if it still exists but it sounds like you may be their territory.
     
  11. Jim5506

    Jim5506 Hall Of Fame

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    Look at the 8 Hopper configuration in post 4 of this thread. From there you can drop Hoppers, nodes, etc. out of the 8 Hopper setup down to whatever your need might be.

    Would a dual Hopper3 system work better for you?
     
  12. 529rvlife

    529rvlife Guest

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    you can only have 1 hopper 3 per any account. Owned or leased, doesnt matter. However you can have mult Hopper 2's on one account , 5 if they are leased and more if you own them. or a commercial account might work.
     
  13. gpauljr

    gpauljr Cool Member

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    Not so, I have two authorized Hopper 3's on my account, one leased and one owned.
     
    crodrules likes this.
  14. P Smith

    P Smith Mr. FixAnything

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    is it residential or business account ?
     
  15. patmurphey

    patmurphey Godfather

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    P Smith, a limited number of 2 Hopper3 accounts have been authorized by appeals to the President's office for residential customers. The second must be owned. In addition, early on in the introduction, a few were able to finagle 2 Hopper3s.
     
  16. 529rvlife

    529rvlife Guest

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    OK well, I thought for a minute they might have lifted that god aweful restriction. I was hopeful at least. Anyway, I got back on chat just now and the answer was the same. only 1 hopper 3 per account. Here is the transcript.

    Me(21:16:03 GMT) : how many hopper 3s can be on one account?
    Me(21:16:15 GMT) : i was told before the limit is 1
    Me(21:16:20 GMT) : is that still current?
    Dish Rep (21:17:54 GMT) : And I will be more than willing to check that for you.
    Dish Rep (21:19:58 GMT) : As per checking, we only allow one Hopper 3 for the account.
    Me (21:20:41 GMT) : ok thats all i need to know. thank you .
    Dish Rep (21:20:57 GMT) : It is because Hopper 3 got 16 tuners already.
    Dish Rep (21:21:10 GMT) : That is why one Hopper 3 is already enough.
    Me (21:21:02 GMT) : Visitor has requested for email transcript

    Chat Start Time Jan 31, 2018 21:15:44 GMT
    Chat End Time Jan 31, 2018 21:21:49 GMT

    Ok, well I would LOVE to know how one gets two Hopper 3's activated on one account. I own all of my equipment down to the RG6, so not even owning could get me a approved second Hopper 3. I have gone rounds with dish reps on chat and on the phone, front office back office all of it trying to get two hopper 3's. Eventually I just removed my hopper 3 and activated 3 Hopper 2's and may do a 4th later I dont know, but would just really love to have two hopper 3's. That would be ideal.

    love to hear how this was approved.
     
  17. patmurphey

    patmurphey Godfather

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    There are several threads on how 2 Hopper3s were acquired over on satelliteguys.us.
     
  18. P Smith

    P Smith Mr. FixAnything

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    dragging to other site, instead of give direct answer here ...tsk,tsk,tsk
     
  19. 529rvlife

    529rvlife Guest

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    I just looked over 12 pages over there on hopper 3's and came across nothing on it. I have scoured that site long ago trying to figure it out. I did however come across people who have activated their hopper 3 and had all other recievers on their account forceablly removed leaving them without use of their equipment.

    Even so, I am waiting to hear from the guy above how he, personally, activated two hopper 3's on the same residential account. Because I know he didnt buy himself two hopper 3s call up dish customer service and activate them both.

    Did he get them during their initial beta phase back in Jan 2016? Was there something special he said when he called dish to activate two Hopper 3's? A Code word? Was there a Back door phone number? Was he selected to try out two of them on his account before they were even released to beta phase 2015? Is he even on a residential account? I am looking for a specific reason he was granted two hopper 3 activations on the same account.

    As it sits right now, Dish managment will not approve it. I could go out and buy two more hopper 3's and call them up and they will not activate more than 1 on my account. They wont allow it on a Hybrid account either, and a hybrid account has a reflector entirely to itself, which throws the "16 tuners use the entire reflector so you cant have another one" out the window.

    If you pay attention to the language used in the chat support window I had, she is making a point to make sure she makes clear that there is no reason I SHOULD WANT more than one. As if asking for two hopper 3's to be activated is some sort of suspicious activity. When I speak with customer service, any time I have asked to activate two hopper 3's, they are always VERY INTERESTED in WHY I would ever want two hopper 3's. Which is odd in my book. why does it matter. I want two hopper 3's. They provide serivice only, its not really their buisness. I dont work for them. They work for me.

    Over and over "only one hopper 3 and nothing else" is the answer. I spent over 3 hours on the phone trying to get this to happen just last Saturday.

    So, I want to hear the path the above poster took to get two Hopper 3's activated (not the same as aquired-you can aquire as many hopper 3's as you like, but activating them for use on the account together is something else entirely) on a Residential account or Residential Hybrid Account. I am not on a contract, I own all my own gear, so that is not a factor in their refusal to activate two hopper 3's. So, again, love to hear how he accomplished this. So that I might too follow his steps.

    I just chatted again. And they gave me the same answer. No.

    Update:
    I just found one post , posted few days ago. she says dish approved two hopper 3's because she has 8 TV's. I do believe this would be a commercial account. Here is the link. The type of account she has is not posted, nor the process by which she accomplished this, with a follow up poster saying when dish makes it easy to get a second hopper 3 she will get one, which suggessts she too has tried and failed to accomplish this very same thing.

    Multiple Hopper 3's?

    Still, its not really a path forward that I can see. We run 5 Tv's, which is 2/3 of what she runs, and they did not have sympathy for us for this aspect of our setup. So I If I had 3 more Tv's would that entitle me to a second Hopper 3? I will wait to see what the above poster has to say.
     
    Last edited: Feb 1, 2018
  20. P Smith

    P Smith Mr. FixAnything

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    well, at least you have something to make it happen - get a dozen of TV from all your relatives and friends, set them in each room include bathroom :) and call dish CSR
     

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