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4K RVU issues with color

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by gio12, Feb 11, 2018.

  1. gio12

    gio12 Icon

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    Turned on the 4K channels via RVU and the colors are off. Only getting purple and green omg colors. Only on 4K channels and everything else is great.
     
  2. JerryMeeker

    JerryMeeker Legend

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    What TV? Is the TV switching to HDR Picture Mode?
     
  3. P Smith

    P Smith Mr. FixAnything

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    perhaps it's smart TV ... reboot it - could be memory "leak" in its OS
     
  4. gio12

    gio12 Icon

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    Its a LG OLED65B6P. I rebooted the TV and HR54 and nothing. It just stated and all other content is fine. 4K on Netflix built in app in perfect.

    My LG 49UJ6300 using the 4K mini is fine and does switch to HDR.
     
  5. P Smith

    P Smith Mr. FixAnything

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    reinserting both ends of HDMI cable between c61k and the UHD TV ?
     
  6. WestDC

    WestDC Well-Known Member

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    Do you have quick start emabled on the tv?
    If so disable it
     
  7. gio12

    gio12 Icon

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    Jul 31, 2006
    RVU
     
  8. gio12

    gio12 Icon

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    Jul 31, 2006
    Did not help.
     
  9. Rich

    Rich DBSTalk Club DBSTalk Club

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    I haven't read any farther...I'd guess a Samsung.

    Rich
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    Aww...

    Rich
     
  11. gio12

    gio12 Icon

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    Jul 31, 2006
    LG and was working fine last week and at old house.
     
  12. gio12

    gio12 Icon

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    Jul 31, 2006
    DIRECTV is sending a tech with a 4K mini. Looks like he never "finished the job or set up RVU" per his notes.
     
  13. P Smith

    P Smith Mr. FixAnything

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    perhaps this is ring a bell for you - better stay with pure DTV technology, eg use c61k instead of RVU
     
  14. gio12

    gio12 Icon

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    Guess...Prefer to use TVU and less clutter. Almost makes me wish I had the HS17.
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    Samsungs tend to be a bit goofy, glad to hear they are not alone.

    Rich
     
  16. hancox

    hancox Godfather

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    Don't listen to him - there is nothing less "pure DirecTV technology" (whatever that is) about RVU. As it pertains to 4K, some TV's operate better on RVU than with a client.
     
  17. P Smith

    P Smith Mr. FixAnything

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  18. hancox

    hancox Godfather

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    Linking to more of your nonsense doesn't make your earlier post any better.

    In that specific post - it's actually wrong (again), based on the fact that you can easily switch between clients and RVU on an HR54, without calling anyone. On the HS17, the process doesn't require anyone either, but it does involve pressing one whole button.

    I've used both. I can comment on this.
    1) The lag cited is overstated, at least in more modern TVs. My 2016 TV is maybe a hair slower than the C61K, and 2017+ TVs should be the same, if not better. Most of those who wrote off RVU did it on earlier TVs.
    2) The software stance is horribly overstated. My TV has had many more software releases in 2017 than the C61K, and has more lined up for the next month. It's not like DirecTV has a good recent track record in fixing issues with any of their recievers, much less the clients.
    3) RVU nearly eliminates HDMI-related issues. Aside from ARC for audio, which is optional, it eliminates many of the handshaking issues that so many see (bad cables, HLG flags, 4k resolution getting unchecked, etc etc etc).

    I've come around on the C61K, especially since the audio dropouts got largely fixed, but they're not for everyone. To dismiss them out of hand, especially with nonsense like "pure DirecTV technology" doesn't help anyone.
     
    studechip likes this.
  19. P Smith

    P Smith Mr. FixAnything

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    while you have valid [personal] points, your experience is not all inclusive - out there much more different combinations of TVs,cables,AVRs,etc
    so, please don't push your opinion/experience as it does cover all the 'universe'
     
  20. gio12

    gio12 Icon

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    Update: Wednesday AT&T/DIRECTV sends a tech to see and fix issues supposedly with a 4K mini. Nope, he has NO equipment and he is not an installer but a Service rep. Huh?
    So he tells me 4K RVU is a national issues and call back and get a mini. Call 5 hours later and he did not close ticket. So CSR says will call me back Thurs to make appointment, nope. Call back today and supposedly Sunday and "Technician" will be here Sunday to fix this. Hope so! Or DIRECTV can stick their 2 year commitment some where because I dit NOT get what I ordered and paid for. I will go with COMCAST and give up 4K service. Principal alone! AT&T has gone downhill the last 2-3 years. Been a cellphone customer since 1988, Internet from 1992-2016 and DIRECTV since 2000. Always been happy and defended them. But in the last 2 years EVERY SERVICE and PRODUCT I have ordered has been botched. Guess what, they don't care and told me to LEAVE.
     

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