So, my install was scheduled for today between 12-5 PM. Around noon, I called SBC and asked them to kindly cancel my SBC/Dish account. Five minutes later, I got the "Unsubscribed channel" popup. I went through the process of disconnecting my 921, dusting the area out and popping the 622 into it's place. In the process, I replaced my HDMI to DVI cable with straight HDMI, and moved the DVD recorder out of the spare bedroom into the main room to connect to the 622. Once everything was hooked up, I ran the checkswitch and found that everything was in good working order. I then moved into the master bedroom to verify everything was working correctly in there. Tuned the Tv to channel 60, and found NO Picture. Thought about it for a second, and realized I needed to change the input setting from cable to air. Viola, now I've got good old channel 101 going on both sets. I then moved into the spare bedroom and disconnected the 311 to send back to SBC (and be replaced by an identical 311). I killed a little time, and around 2:30 called to see if Dish would activate my receiver. I explained the situation to the CSR, who said he'd have to transfer me to Tech Support. A few minutes later I got some automated help system that I couldn't get out of. Called back and got another CSr who took all the receiver info, only to tell me she couldn't activate the receiver until the installer got here with the 311. Finally, about 3:30 the installer got here. I welcomed him to "the easiest install you'll do today". He looked at the connections I'd made on the 622, double-checked the equipment outside to make sure everything was the newest model available, and hooked up the new 311. I told him about trying to activate the receiver, but being denied. He said "If you had the number I have, you probably could have gotten it done". Seems they call an automated activation hotline and never have to speak to a live person. a few minutes later all my HDPlatinum programming showed up. The installer was completely giddy about how little he actually had to do. Said I was his last scheduled install, but he'd pick up an extra one since this one was basically done when he got here. My Harmony Remote operates the 622 perfectly with the 921 profile I had set up for it. So far the 622 seems butter smooth in operation. My only minor gripe is the lack of a remote function to switch mode. Not a major issue at all though.