I've been paying Dish $7 a month for protection plan. After 30 months, the total $210. During all this time, I never had to call them once for any problems. Yesterday, my dish was knocked over during a thunderstorm. I called Dish and they scheduled a service call. I was a little surprised to hear about a $15 co-pay for such services. Since I've never used the protection, I was not aware of it. (nor can I recall being informed of it when I signed up... but I guess that's my fault) Still... I've been a good customer and never missed one payment... It just doesn't seem right... $15 is not a big deal, but it leaves a bad taste in my mouth. Not to mention the fact that it will take them 4 days to send someone out. FOUR DAYS WITHOUT TV.... No Olympics for me. <sad> I assume that if I call DirecTV or the local cable company to set up new service, it'll cost me less than $15.