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722 Guide Getting Screwed Up After Updates

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by otnipj3s, Mar 9, 2010.

  1. Mar 9, 2010 #1 of 12
    otnipj3s

    otnipj3s AllStar

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    Jul 20, 2008
    2 days in a row, my guide was screwed up after the 3:00 am update. Yesterday I did the check switch update force. The guide was OK. This morning, it was screwed up again. Forced update, and fine again today. Information unavailable fills almost all channels . Anybody else have this problem?
     
  2. Mar 9, 2010 #2 of 12
    TulsaOK

    TulsaOK New Member

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    Feb 23, 2004
    Can you describe "screwed up"?
     
  3. Mar 9, 2010 #3 of 12
    otnipj3s

    otnipj3s AllStar

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    Jul 20, 2008
    Information unavailable fills almost all channels .
     
  4. Mar 9, 2010 #4 of 12
    TulsaOK

    TulsaOK New Member

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    Feb 23, 2004
    You might try the old "power cord reset". It sounds like it's having problems accessing the right transponder/satellite.
     
  5. Charise

    Charise AllStar/Supporter DBSTalk Gold Club

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    Jan 25, 2004
    Also, if you look ahead to next week's shows, timers will be an hour off, until Sunday, when we go on daylight savings time again.
     
  6. DishTV

    DishTV Cool Member

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    Nov 12, 2007
    !rolling

    "Power Cord Reset" ....that's funny.... it must be for real, cuz that is what the tech told me to do last night to fix my 722k's video/audio sync problem.

    Like you infer.... when nothing else works....unplug the damn thing, maybe something will reset, that we have no idea how to fix..........Love it.

    PCR is what I'm going to start calling that trouble shooting technique!!:lol::lol::lol:
     
  7. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Jan 18, 2007
    Northern...
    We refer to it around here as a "hard reboot" as opposed to the "soft reboot" accomplished by using the front button. It appears to be the only way to clear some problems. We strongly recommend doing it when you get a new software version download.
     
  8. SaltiDawg

    SaltiDawg Active Member

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    Aug 30, 2004
    Your sarcasm not withstanding, I guess you have no experience with Windows based PCs? :rolleyes:
     
  9. DishTV

    DishTV Cool Member

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    Nov 12, 2007
    Dawg, I'm sure I have as much experience as you do. I just find it amazing that the tech support for DishNW can't fix the software problems. How old is your PC that you have to do a hard boot to fix software problems?:scratch:
     
  10. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

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    Jan 23, 2008
    There are plenty of problems caused on current computers that can require a hard reboot.
     
  11. DishTV

    DishTV Cool Member

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    Nov 12, 2007
    OK,OK my bad! Pull the plug:joy:
     
  12. otnipj3s

    otnipj3s AllStar

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    Jul 20, 2008
    Did the " hard " reboot in between forced updates. It's been 2 days with no problems.
     

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