722k not seeing external WD HD

Discussion in 'General DISH™ Discussion' started by Denvered, Aug 26, 2020.

  1. Denvered

    Denvered New Member

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    Aug 26, 2020
    I'm hoping you guys can help. DISH tech support was clueless....

    OK, I'm a dinosaur -- 722k user! Well, I plan on upgrading to a Hopper 3 and anticipating the move have over a week's time been transferring DVR recordings from my 722k to a hard drive (which I had previously used to offload recordings). The WD drive is DISH compliant in size and is self-powering (it plugs in to wall for power). Until this morning it worked fine. Recordings were transferred from DVR to HD and were playable.

    This morning, I went to check on last night's transfers and the DVR can't find or recognize the external drive. Under manage media devices, the drive doesn't show up.

    If i reboot the receiver with WD HD connected and go to manage media, I get this screen (see Photo 4093) and the device freezes. I can only use the remote and unfreeze if I remove the WD HD. Then I get this message (See photo 4094)

    And sometimes it produces a message that this is an unsupported device. See photo.

    I've rebooted more times than I can recount. I've switched power cords and USB cables to the drive and tried both 722 USB ports. No difference.

    I don't know whether the drive is corrupted or if the 722 is the issue. I guess I might find out when the H3 arrives in a few days, but am wondering:

    Has anyone experienced this before? Any ideas on how to fix this?

    I'm really hoping that all my recordings are not lost.

    BTW, I've seen older threads with some HD issues, but nothing on point.

    FWIW, viewing the HD on my iMac with Disk Utility, I can see there is data on the rive but don't see a partition. See attached photos.

    Thanks in advance for any advice.
     

    Attached Files:

  2. harsh

    harsh Beware the Attack Basset DBSTalk Club

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    Jun 14, 2003
    Salem, OR
    This is likely because the iMac is set up only to recognize Apple's proprietary filesystem. I'm pretty sure there's a way that you can set any modern Mac up so that it will recognize Linux partitions (EXT3, if I'm not wrong).

    FYI: your pictures are 100x75 pixels (thumbnail sized -- effectively invisible).
     
  3. Denvered

    Denvered New Member

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    0
    Aug 26, 2020
    Thanks for the reply. Not sure why the pictures got screwed up. Any thoughts though on my question - how to fix the 722 not seeing a valid drive. Think it’s the receiver or is the drive corrupted?
     
  4. P Smith

    P Smith Mr. FixAnything

    26,302
    558
    Jul 25, 2002
    W.Mdtrn Sea
    Best way is run on your Mac a Linux w/out installation [from RAM] and do fsck cmd
     
  5. harsh

    harsh Beware the Attack Basset DBSTalk Club

    21,513
    239
    Jun 14, 2003
    Salem, OR
    It is possible that somewhere along the line in detaching the USB drive the a volume shows unsynced.

    It may be possible to correct an "unclean" filesystem problem by booting a Linux live cd/USB key on your Mac and running fsck on the USB drive as P Smith was trying to say.

    Here's the official process for disconnecting a USB drive from DISH:

    MyDISH
     

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