771 Error on 305 IONEHD

Discussion in 'DIRECTV General Discussion' started by Mike Lang, Jul 27, 2021.

  1. Mike Lang

    Mike Lang Administrator Staff Member Administrator DBSTalk Gold Club

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    I've noticed that this channel is now serving up a 771 error on multiple receivers and I believe it's included in my Choice 180+ package but I don't see it listed on ANY package on the DTV website.

    Capture.PNG

    Is there a certain signal number I need to look at?

    Thanks
     
  2. codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    It is working fine in Wisconsin here on DirecTV. See Attached.
     

    Attached Files:

  3. WestDC

    WestDC Well-Known Member DBSTalk Club

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    I suggest you look at your OUTDOOR RG6 Connections for weather damage
     
  4. codespy

    codespy Go Pack Go!!!! DBSTalk Club

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  5. Mike Lang

    Mike Lang Administrator Staff Member Administrator DBSTalk Gold Club

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    It seems to be only that channel as far as I can see but on all 4 DVRs. I first noticed it weeks ago but didn't give it much thought.

    Resetting receivers does nothing. What's so unique about 305 IONEHD? :confused:
     
  6. compnurd

    compnurd Hall Of Fame

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    I would check what Sat and Transponder it is on and then check your signal levels
     
  7. codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    Which should be Transponder 3 on the 103CB.

    @Mike Lang- are you on a SWM setup? If so, yank the cord for 10 seconds on the PS and plug back in to see if that helps for the heck of it since the other channels are working.
     
  8. litzdog911

    litzdog911 Well-Known Member

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    Post back your satellite signal readings from each satellite and transponder.
     
  9. Mike Lang

    Mike Lang Administrator Staff Member Administrator DBSTalk Gold Club

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    Splitter in attic and power box in 2nd floor master bedroom.

    Here's 103CB without touching anything...

    A.PNG
     
  10. compnurd

    compnurd Hall Of Fame

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    Looks like a bad LNB
     
  11. Mike Lang

    Mike Lang Administrator Staff Member Administrator DBSTalk Gold Club

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    DTV is coming out Saturday to fix...thanks!
     
  12. codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    Until then, I’d still unplug the SWM power supply for 10 seconds, then plug back in to see if that solves it. That provides power to the LNB and every once in a while even hardware needs a reboot. :thumbsup:
     
  13. Mike Lang

    Mike Lang Administrator Staff Member Administrator DBSTalk Gold Club

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    I did that before I called them. No change. Every once in a while 305 will come in and I saw the transponder 0's change to real values but it went back to a 771 screen within a few minutes.
     
    codespy likes this.
  14. Mike Lang

    Mike Lang Administrator Staff Member Administrator DBSTalk Gold Club

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    Anyone know what other channels should be affected by this? I find it hard to believe it's only 305 but haven't checked all 180+.
     
  15. studechip

    studechip Godfather

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    The channel chart is at www.iamanedgecutter.com
     
  16. codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    I’m not sure a site Administrator appreciates a link like that. :flushed:
     
  17. studechip

    studechip Godfather

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    They can remove it if they deem it necessary. I simply provided the requested information.
     
    compnurd likes this.
  18. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    A better link would be the one in this thread (straight to the chart) ....
    Transponder Maps ~ Data 7/28/2021

    The actual information requested --- Channels on the same transponder.
    d10-126-210728.png

    The file can be filtered to see channels on the same satellite as well (48 national channels).
     
    Mike Lang likes this.
  19. studechip

    studechip Godfather

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    I didn't want to do all of the work!
     
  20. codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    Lazy. :)
     

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