775 Problem

Discussion in 'DIRECTV General Discussion' started by dlt4, Jun 17, 2020.

  1. jimmie57

    jimmie57 Hall Of Fame

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    Did you check the Power Inserter ? Pic in 1 of my earlier posts.
    If it is unplugged or has a loose connection all receivers will go out.
     
  2. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    775 Problem Communicating with Dish...Cause/Resolution: SWiM power inserter may need to be plugged in...The network can't detect the SWiM due to power loss to the SWiM...No SWiM installation is present.
     
  3. dlt4

    dlt4 Godfather

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    Think I found the culprit, located behind the same bush as DSL line they chewed a few years ago.

    IMG_0006.jpg
     
    HoTat2 likes this.
  4. HoTat2

    HoTat2 Hall Of Fame

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    Yep, that's it ....

    Any way (using cable clips or what have you) to tack the next new line to the wall a foot or so above the ground this time?

    Sent from my LM-V600 using Tapatalk
     
  5. dlt4

    dlt4 Godfather

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    I’ve thought about doing that, at least for the segment that’s behind the bush. It’s stucco so would be a little difficult, but worth it to not deal with this issue again.
     
  6. James Long

    James Long Ready for Uplink! Staff Member Super Moderator

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    I put a conduit about two feet above ground level to get cables between my dish and where they enter my house. Previously they ran close to the ground and apparently taste good to critters. My XFinity internet service is on a buried cable and I hope that no underground critters find that run to be tasty.
     
  7. dlt4

    dlt4 Godfather

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    That would be the ideal solution it seems. I’ve thought about PVC but guess I’m not ambitious enough to do that. The mice, or whatever critter it is, seem to like the shelter of the shrub, so if I get the coax and DSL line off the ground in that area I think it’s safe.
     
  8. krel

    krel New Member

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    i had this problem as well. Do you have the C61K 4K mini with the reverse band LNB?? if so then you need a power inserter if you don't have one installed already

    s-l1600.jpg
     
  9. krel

    krel New Member

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    power.jpg communityasset-217cdfb4-9fe4-418c-afd9-ca479080b226-843465895.jpg
     
  10. psunate77

    psunate77 Godfather

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    So I traced every line except from the satellite. The lines run to my basement then to the house. Everything was connected, found no power supply, but two splinters, one in the basement and one running from the wall to the box and Genie.. All was snugged.
     
  11. litzdog911

    litzdog911 Well-Known Member

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    What are your equipment model numbers?
    HR54 and HS17 Genie DVRs have the Power Inserter built-in. Others require the external power supply.
     
  12. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Which model of Genie do you have? If you have an HR54 or HS17 you will not have a power supply, those two model DVR’s have the power supply built in for the dish’s LNB.
     
  13. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    You beat me to it. :)
     
  14. dlt4

    dlt4 Godfather

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    Is RG6 the right kind of coax to purchase? Going to try to replace the coax myself.
     
  15. studechip

    studechip Godfather

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    If it's from the dish to the power inserter, or dish to the Genie without using an external power inserter, then it should be solid copper.
     
  16. jimmie57

    jimmie57 Hall Of Fame

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    It runs between the splitter and an HR24.
    The power inserter is by the HR44.
     
  17. studechip

    studechip Godfather

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    The line from the dish to the power inserter should be solid core copper, but the other ones can be copper clad steel.
     
  18. dlt4

    dlt4 Godfather

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    It’s from the splitter to HR24. If someone could provide a link to Solid Signal or wherever for the right one I would greatly appreciate it.
     
  19. jimmie57

    jimmie57 Hall Of Fame

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    Check with your local Lowes or Home Depot.
     
  20. dlt4

    dlt4 Godfather

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    Thanks, will do
     

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