811 - P281 Software Release Notes

Discussion in 'DISH™ Software Release Notes Forum (Closed Forum)' started by Mark Lamutt, Oct 15, 2004.

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  1. adv_dp_fan

    adv_dp_fan AllStar

    Sep 5, 2004
    Ok, I've tried recording from my 811 more now since the 2.81 upgrade. It does come on but seems to be random as to when. I've tried three different times, the first time the video and audio came on 2 mins after the time was set, the second they came on 5 mins after the timer was set. The third time I don't know as I set it for an hour early to be sure I got the whole show. It worked that time. Not sure what the deal is but what I see on my recording is black screen for some time, then the info text box pops up with the time the timer was set for and then seconds later the text box changes to the current time (2 or 5 mins later) and the video and audio click in. Anyone else notice this?
  2. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    Dec 10, 2002
    Oh Damn.. I let the cat out of the bag.. ;)
  3. Bobby94928

    Bobby94928 Hall Of Fame

    May 12, 2003
    Shucks, I like WJD!!!
  4. drjlo

    drjlo Mentor

    Apr 14, 2004
    From SatelliteGuys site,

    "Receiver will not imediately power on when instructed to do so. (Suggested fix is to give your 811 a few minutes to turn on, if you press the on off button a few times the unit will imediately turn off... give it time) This is scheduled to be fixed in version L2.83 which is scheduled for release in January 2005."

    ExCUSE me? You mean I have to go through the 4-5 minute raindance every time I try to turn on my 811 from cold until JANUARY???? It wouldn't be as bad if after pushing the "on" button, only thing I have to do is wait. The fact is, I need to sit there, push the button again a couple of times at the right time, observing whether the blue power light is on or not, and even then, the 811 always reboots itself and goes through satelite 1 through 5 before it will give any picture.

    January will be about 13th month I've had my 811, and I'm about ready to shove it up you-know-who's you-know-what...
  5. BFG

    BFG Hall Of Fame

    Jan 23, 2004
    if you have to go through that bug everyday I would get a replacment. I only have that bug once in a blue moon.
  6. buckyp

    buckyp Legend

    Dec 17, 2003
    My 811, while not perfect, did not have very many problems until the latest software upgrade.

    Now I get the BSOD 2-3 times a day. I have to unplug the unit. It seems to only happen if I go to a HD channel to an SD channel. Either OTA or via dish.

    This Sucks
  7. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    Dec 10, 2002
    Then by all means call me WJD. :D

    Hmm seems there is more incidents of the BSOD with this release. Has anyone who is getting a lot of them, tried clearing the memory and seeing if the frequency drops. I am still getting a low percentage, but it would be an interesting data point.
  8. Jerry G

    Jerry G Icon

    Jul 12, 2003
    Both my 811s are rebooted, via a timer, once a day. I get the BSOD on both units every day or two if I watch an OTA channel.

    The BSOD isn't listed as a future fix on any upcoming fix list I've seen. This is very bad news. Between the BSOD and the freeze frame effect, the 811s are worse now (since 280) than they were when released. Screw the local channel guide. Dish should have put every resource into fixing the BSOD, assuming it's even fixable, which I'm now beginning to doubt. I think we're stuck with a very crippled POS STB with the 811. Dish should be ashamed of themselves for creating the BSOD bug and not being able to fix it in a timely manner.
  9. carmangary

    carmangary Guest

    Hi. I have the 811 and also noticed that i get the BSOD more with the 2.81 software version. Has anyone contacted JVC about this? JVC makes the box for Echostar I think.
  10. Nov 7, 2004 #130 of 143

    mkpolley Legend

    Dec 7, 2003
    anyone having problems with adjusting the picture size,left to right?
  11. Nov 7, 2004 #131 of 143

    Pils AllStar

    Sep 20, 2004
    Nope, had every problem except that one. You mean you need it shifted left or right? Or need it stretched to the edges to fill widescreen tv?
  12. Nov 9, 2004 #132 of 143

    jbarber New Member

    Nov 9, 2004
    At some point, even cutting-edge CE gear needs to 'just work'. In my book, it's ok for advanced features to be buggy, or maybe that was what software testing is for? :confused:

    I've had an 811 since early summer, and 2.81 goes from bad to worse with BSOD's and spontaneous reboots navigating from OTA to satellite channels.
    Advanced features be hanged, my wife needs to be able to operate the silly box without having to get on her hands and knees to reset power when it locks up performing "basic" navigation functions, not to mention having to wait another three minutes for it to discover the world again.

    I moved from Hughes a number of years ago when Echostar picked up WB and UPN. Informed or not, I'm currently regretting that decision. Since they can't seem to get the 921 software up to minimal standards either, I can't even throw money at the problem to fix it. What I don't know is if any of the competition has their act together either.

    No warm, fuzzy satisfied customer glow THIS week. :mad:

  13. Nov 9, 2004 #133 of 143

    Cholly Old Guys Rule! DBSTalk Club

    Mar 22, 2004
    :mad: Hmmm -- I guess I must count myself as being fortunate. I have yet to experience the BSOD. On another tack, I don't get OTA guide info. Last night, watching the Tech Chat, I discovered why: OTA guide info is available ONLY in those areas where locals are available! I'm one of those unfortunates who live in the 5% of unserved areas. Guess I'll just have to wait for E* to bring LIL to my DMA.
  14. Nov 9, 2004 #134 of 143

    Nick Retired, part-time PITA DBSTalk Club

    Apr 23, 2002
    I must be doing something wrong. My 811 doesn't seem to be functioning like everyone else's. It works. I don't get the BSOD, PSOD or any other SOD for that matter. My picture is centered, and the image options function as designed, both on HD and SD. No boots, reboots or unboots. Frankly, it's gotten so downright boring, I'm thinking about sending it back for repairs. Maybe Dish would swap my 811 for one that has...how shall I say it ...personality? :shrug:
  15. Nov 9, 2004 #135 of 143
    Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    Dec 10, 2002
    Well I got my in December of last year. I would definitely not say the software is in a worse state than then. I would however state, that 2.81 did seem to regress a bit. One step forward and two back.

    As to the BSOD, well if you read the threads there is a wide range of experiences from not getting it at all to having it happen 3 times a day.

    Here are my suggestions to try and minimize the issue until things stabalize.

    1) Turn off PIP in Guide. Some glaim this helps.
    2) Do not use Dish Home.
    3) Do not use the lock/unlock and hide features if possible.
    4) Do not use the timer features if possible.

    For me, I don't get BSOD enough to cause a lot of pain. About once a week at the most. I do get it whenever existing the 6 channel dish thing so I avoid that now.

    I hear 2.82 is around the corner. Hopefully that will get us on the right track. I also am a believer that the release notes do not indicate everything that goes into a fix. I would not be suprised if they kept the real ulgy fixes like BSOD off an official release list.
  16. Nov 9, 2004 #136 of 143
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    Apr 17, 2003
    There's always ONE receiver that is buggy.

  17. Nov 9, 2004 #137 of 143

    bavaria72 I am one too! DBSTalk Gold Club

    Jun 10, 2004
    Don't worry Nick, Charlie is going to take care of you by only offering new HD channels in MPEG4 so you will have to buy a new "personality" riddled box to see them. At E*, they care! :D
  18. Nov 9, 2004 #138 of 143
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    Jun 10, 2004
    I have the notes for P282, I will post when cleared to do so...spooling to beta now, but still a couple weeks off phase 1 spool, it's supposed to go widespread by the end of November but we'll see if it make it that far...nuff said there.

    My take on the BSOD and other flakeouts, I use PiG, Favorites, and Timers and get BSOD about everyother day. I haven't had slomo issue since I put a UPS on my 811 and power inserter. My take on BSOD is it's a memory collapse, collision, or leak...whatever you want to call it. I have had some issues lately taking downloads, dump memory and it grabs the update right away. I also see similar issues on the 301...it was perfect prior to the interface changes, now sat acquisitions all the time. Frankly I believe the more personalization features you use the more you'll see the issues as I believe these issues are memory capacity or other memory related issues...Just a theory/hunch/opinion.

  19. Pils

    Pils AllStar

    Sep 20, 2004
    Hey Nick, I have a treat for you in my 811. Lets swap boxes because I don't have the time to play with this damn thing as much as it wants. Its like my golden retriever, always grabbing the frisbee to go play every 15 minutes.
  20. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    Dec 10, 2002

    Being a software Engineer, you might be right. possible it buffer overrun given the fact that it is happening in different place. Maybe a common routine different services is using. It also could be a slow memory leak that hits people randomely. But I that people have gotten the BSOD right off the bat so that usually rules out slow memory leak. At this point it is anyone guess, but given the wide spread variations of how people are seeing it I would guess it is in a common routine. Which means you find it and fix it and a lot of BSOD reports disappear. ;) Then again, maybe it was a cut a paste spreader. Programmers version of a virius. ;)
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