I am a new Dish customer, and have a 922, 722, and a regular HD receiver installed for two weeks now. I have not been able to get the 922 to connect to the internet at all. In broadband setup, it shows connected via ethernet and DHCP is OK, but server and internet connection always show failed. I get valid IP, MAC, and Subnet addresses, and the TX and RX numbers change often. My Linksys WRT54G router is in another room and is hooked up to the 922 directly via an ethernet cable. My 722 is connected via a wireless gaming adapter. The 722 connects fine this way, and I am able to control/access it fine via Dish Remote Access. However, the 922 refuses to cooperate. I have checked the ethernet cable by hooking my laptop to it (with the wireless turned off, of course), and it connects to the internet fine on it. I have taken the wireless adapter off of the 722 and connected it to the 922, and still nothing. I hook it back up to the 722, and the 722 still works on it. I have restarted my 922 and router numerous times. BTW, my 922 has updated to the latest software, S108. Did not help. I have done everything Dish support has asked me to try on at least two separate live chats/calls. During one call, the tech asked if my 922 was plugged directly into the wall outlet. When I told her it was plugged into a UPS/battery backup, she said that must be the problem, these units have to be plugged into the wall. So now it is plugged into the wall directly, and still no connection. Not sure why that would be a problem anyway with an ethernet connection. They sent out a tech yesterday to check it out, and he confirmed with tech support on the phone all the settings. We even doublechecked my internet connection speed, and switched ethernet ports on the router. Finally, he relayed from support to me that Dish is having problems with their network, but only on the part that involves the 922 receivers. Said it has been down completely for several (3-5?) days and they hope to have it back up and running soon. I mentioned that this has been ongoing for me for two weeks now, but they had no explanation for that. I have been checking this board on an almost daily basis for some time now, and have not seen any mention of any one here having problems connecting with the internet on their 922. I am having a hard time believing that Dish is having that big of a problem with all 922's connecting. At this point having Sling capability and remote access is not a high priority, but I do want it to be ready for when I do need/want it to work. Does anyone here have any thoughts or suggestions on my problem? Is Dish tech support just full of it? Thanks in advance for listening and any help offered.