942 Problem-Spontaneous Reset

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by djm61, Apr 22, 2006.

  1. Sep 27, 2006 #61 of 119
    942sucks

    942sucks New Member

    2
    0
    Sep 26, 2006
    Happening to me in the DFW area on KXAS HD too, Heroes and both Law and Orders recorded to DVR lock up while watching.

    Glad to hear it's not a unique situation.
     
  2. Sep 27, 2006 #62 of 119
    kmcnamara

    kmcnamara Icon

    860
    0
    Jan 30, 2004
    Nice username. :rolleyes:
     
  3. Sep 27, 2006 #63 of 119
    942sucks

    942sucks New Member

    2
    0
    Sep 26, 2006
    I paid several hundred dollars to warrant the name thank you. :)

    BTW, my problems started about a month ago, I thought it was a unique situation, but most likely I just haven't used KXAS HD in the interim.
     
  4. Sep 27, 2006 #64 of 119
    Tom-Tx

    Tom-Tx Legend

    129
    0
    May 23, 2005
    Well, I never experienced a spontaneous reboot till last night while watching / recording L&O SVU on NBC OTA HD here in the DFW area. Recording had started and about 7 minutes into it I hit DVR, Start Over, and got what appeared to be a frozen screen shot. Could not tell if it was frozen or just recorded that way. By the time I reacted and started hitting buttons, the 942 rebooted. Did that two more times while I watched the show on my TV's OTA input. Then I pulled the plug on the 942 for about 15 minutes. After the restart, the 942 recorded for about 25 minutes to the end of the show. I just deleted the 4 recordings and watched the NBC news with out further incident.
     
  5. Sep 27, 2006 #65 of 119
    mrplow

    mrplow Mentor

    47
    0
    Dec 10, 2004
    I called Dish about the NBC reboots, They said they had no reports of any one else having a problem. So they are sending me a new 942.
     
  6. Sep 27, 2006 #66 of 119
    Tom in TX

    Tom in TX Icon

    714
    0
    Jan 22, 2004

    I sure hope it helps you. Please let us know if it does.
    I, however, have two 942's, and it does it on both of them! I think it is a problem with KXAS here in D/FW. It seems alot of people are having the problem, almost exclusively with KXAS OTA. I've never had the problem with any other channel.

    Tom in TX
     
  7. Sep 27, 2006 #67 of 119
    Tom in TX

    Tom in TX Icon

    714
    0
    Jan 22, 2004
    A portion of what I received from Dish:

    "Our engineering department is aware of this issue; it has been determined the issue is software related and we are actively working to resolve it as soon as possible. It will be resolved with a software update in the near future. We apologize for the inconvenience."

    Maybe help is on the way!

    Tom in TX
     
  8. Sep 27, 2006 #68 of 119
    adamsdm

    adamsdm New Member

    4
    0
    Sep 25, 2006
    Good news to hear! Thanks for sharing that.
     
  9. Sep 28, 2006 #69 of 119
    johnstred

    johnstred AllStar

    72
    0
    Aug 8, 2005
    The problem has returned with a vengeance. After a few solid weeks, last night - while watching NBC HD OTA in Dallas - it started to reboot every five minutes or so. I now have about 20 separate 3 minute recordings of Kidnapped on my 942.... just like Tom, no problems on any other channel.
     
  10. Sep 28, 2006 #70 of 119
    dishbacker

    dishbacker Godfather

    429
    0
    Jun 15, 2004
    One note to pass on, even though I had 2 reboots while watching Studio 60 on Monday night, it did record the entire show to DVR without a reboot. I didn't start watching it until about 10:15p...

    So, even though it is a very frustrating event, if you want to ensure that you can see the entire show, try recording it, wait until it is done recording, and then watch it. At least you will be able to FFWD to the reboot spot and pick up where you left off.

    Or just record it / watch it on the SD channel until the new software is released.
     
  11. Sep 29, 2006 #71 of 119
    Sauron99

    Sauron99 Cool Member

    22
    0
    Jul 28, 2005
    I had two reboots as well. Studio 60 and Heroes.
     
  12. Sep 30, 2006 #72 of 119
    tferrio

    tferrio Mentor

    30
    0
    Sep 5, 2006
    We had great distress in our household during ER this week. Lots of reboots in the first 20 minutes of the show. The last 40 minutes worked ok.

    I hope that software fix comes soon. FiOS TV is sounding better and better!
     
  13. Sep 30, 2006 #73 of 119
    scn101

    scn101 Cool Member

    20
    0
    Jul 10, 2005
    The reboots on KXAS NBC 5 here in Dallas returned on Thursday (ER) and Friday (Law and Order). The 942 continuously rebooted. I switched to my TV's ATSC HD tuner to watch L&O live and could see a "glitch" in the picture every 1-2 minutes. I'm thinking this picture "glitch" is what's causing the 942 to reboot. The TV has no issue with the feed other than to glitch the picture. I wish the 942 would do the same!

    Hopefully the software update will fix this. For now, I'm recording all NBC programming on Satellite SD feeds.
     
  14. Sep 30, 2006 #74 of 119
    cbd1

    cbd1 Cool Member

    29
    0
    Sep 6, 2006
    Well, I have had my 622 for a week now and it has no problems with KXAS here in dallas, at least so far. My wife and I like it alot better than the 942 at this point as it seems to provide a better HD picture (maybe it just seems that way with more content), and I get my local HD channels on 2 tuners now allowing more HD local recording with fewer conflicts. The search feature is also a little better. For $99 I'm glad I did it.
     
  15. Sep 30, 2006 #75 of 119
    johnstred

    johnstred AllStar

    72
    0
    Aug 8, 2005
    My 942 now reboots even if I am not watching anything, TV off and all, just that the OTA tuner is set to NBC. I am not recording anything either but I am seeing the thing reboot by its panel lights. Also, if I am watching a recorded program from any channel, but if the OTA tuner is set to NBC here in Dallas, the 942 keeps rebooting. The worst is now about 20 times per day.
     
  16. Oct 2, 2006 #76 of 119
    Tom in TX

    Tom in TX Icon

    714
    0
    Jan 22, 2004
    I watched quite a bit of NBC - OTA yesterday, with no reboots. Anyone else have any in the last day or two?

    Tom in TX
     
  17. Oct 2, 2006 #77 of 119
    lakebum431

    lakebum431 Icon

    615
    0
    Jun 30, 2005
    I have not, but I honestly haven't had any reboots at all so I guess you probably weren't talking to me ;)
     
  18. Oct 2, 2006 #78 of 119
    adamsdm

    adamsdm New Member

    4
    0
    Sep 25, 2006
    I watched the game last night and had no issues. I don't think I have ever seen it reboot on sports shows (footbal, nascar, etc.) I mainly see it in primetime shows and the evening news. My wife tried to watch the E.R. that we DVR'd the other night and had 2 reboots within the first few minutes.
     
  19. Oct 2, 2006 #79 of 119
    Tom in TX

    Tom in TX Icon

    714
    0
    Jan 22, 2004
    I've had it before on NASCAR. But most of my viewing is Prime Time, so we'll see tomorrow with two different Law & Orders's on.
    Tom in TX
     
  20. Oct 2, 2006 #80 of 119
    kmcnamara

    kmcnamara Icon

    860
    0
    Jan 30, 2004
    I had the Notre Dame game on Saturday and had 2 reboots within the first couple of minutes so I switched channels.
     

Share This Page

spam firewall

Advertisements