So I turn to you. Last week I traded in three HR-24s (one not connected to a tv, but only used to record stuff) for a HR-34 and C-31. Everything was great, until they disconnected my three HR-24s. When they did this, it turned off Whole Home. Very little impact, but an annoying problem came up. My C-31 sees and displays everything from the HR-34. I can use the tuners, watch recorded show, record shows...the whole bit. The one and only thing that I can't do from the C-31 is delete shows. So I called DirecTV back, they sent a guy out, and he couldn't fix it. He was on the phone with two levels of tech support for an hour, and they both essentially gave up, and said they had to escalate it. That was Tue and I haven't heard anything. So, from the HR-34, I can't add a client as Whole Home isn't activated. On the website it says it isn't available to me. Tech support says Whole Home can't be activated because I only have one DVR, and it takes two to activate WH. Like I said, the C-31 does EVERYTHING, except the ability to delete recorded programs. So, after being confounded for a week, I turn to you. For you with the HR-34 and only C-31s, do you have Whole Home activated on yours? Any suggestions?