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A letteer to Dish

Discussion in 'General DISH™ Discussion' started by Paul Secic, Oct 3, 2009.

  1. Paul Secic

    Paul Secic Hall Of Fame

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    I can get the same receivers you had before and not charge you the $800 to sign back up. What kind of receiver set up did you want to go with?

    Matt Kliewer
    Executive Communications
    DISH Network L.L.C
     
  2. oldschoolecw

    oldschoolecw HarpoonIPA

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    That’s great news, congratulations on getting that deal without putting $800.00 down. So what receiver are you going with?
     
  3. Paul Secic

    Paul Secic Hall Of Fame

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    I had a VIP 622 in my living room & a VIP 222 non DVR, and my roomate had an old non HD receive. Even she's buying a new 30" HDTV in a few weeks, she doesn't want HD. Go figure.
     
  4. oldschoolecw

    oldschoolecw HarpoonIPA

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    I think you need to knock some sense into her with your head stick :lol:

    Is she your PCA?
     
  5. Michael P

    Michael P Hall Of Fame

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    I'm glad E* waived the fee to return. I thought that fee (reconnect after cancellation) was only $25, not $800.

    Are you keeping U-Verse for broadband or going back to whoever you had before you dumped Dish? I'd like to get U-Verse for just broadband since I can't get DSL (except for the slowest service and only from at&t - none of the other DSL providers will touch my location because I'm too far from the CO).
     
  6. coldsteel

    coldsteel Hall Of Fame

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    The $25 restart fee is only charged when you're cancelled for non-payment, Dish waives it for people coming back after voluntarily cancelling and returning.
     
  7. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Kittrell, NC
    Glad that worked out for you, Paul... I thought $800 seemed kinda overkill even for someone returning so quickly.

    Meanwhile, I have zero interest in U-Verse for TV... but I really do want to have them come to my area finally for faster internet. I'd probably switch my landline phone to them as well for the combo on that, but no interest in the TV part for me.
     
  8. Shades228

    Shades228 DaBears

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    I don't see why anyone would want to return to them if they had to pay $800 fee. I understand the OP situation is different due to specific needs but for the average consumer I can't see this as a good business decision.
     
  9. TulsaOK

    TulsaOK New Member

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    Where did this $800 figure we've been discussing come from?
     
  10. puckwithahalo

    puckwithahalo Hall Of Fame

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    Having left so recently, he probably did not qualify for a leased receiver promotions, so that would have been the cost for purchased equipment most likely.
     
  11. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    That's what Paul was initially told he'd have to pay to go back with Dish. As "puck" said, the only thing I can think of that makes sense is if they were having him pay for the install + equipment up front for some reason.
     
  12. Paul Secic

    Paul Secic Hall Of Fame

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    Dish will re-install my receiveers & putting a Dish 500 plus satelite on the roof this Friday. I'm happy!
     
  13. TulsaOK

    TulsaOK New Member

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    Is there a penalty for dropping U-verse?
     
  14. Paul Secic

    Paul Secic Hall Of Fame

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    I'm keeping U-verse for Internet. I have the package above DSL which costs $30.00. It's OK. I had Comcast last year, which costs $68.00.
     
  15. paja

    paja Godfather

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    U-verse requires zero commitment. You aren't required to lock yourself in unlike other providers.
     
  16. Paul Secic

    Paul Secic Hall Of Fame

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    I think playing CSR roulette paid off, either that or I was extremly lucky.
     
  17. SaltiDawg

    SaltiDawg Active Member

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    Has anyone determined what the correct re-connect fee is? No one seemed to accept that $800 was correct.
     
  18. puckwithahalo

    puckwithahalo Hall Of Fame

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    If you parted on good terms (ie, not for non-payment, and paid any remaining balance after the disconnect) there's no reconnect fee.

    If you were disconnected for non-payment, $25.00 reconnect fee.

    Any other charges when coming back are due to promotional costs. In his case with it that high, it sounds like because he was coming back so soon, his options were limited to purchased equipment. With HD equipment, purchasing costs can easily get that high and beyond.

    Someone made an exception and allowed him to qualify for other promotions, which is why that cost was changed.
     
  19. FastNOC

    FastNOC Godfather

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    I have to say something here.

    This isn't something that should be hard to change because you're disabled and that's what causes it. This is a pain in the rump for all of us. I mean how could you even produce a remote that you HAVE to pick up to use? it just doesn't make sense to me. the DISH remote is the worst I've ever used. I ended up going to a Logitech 1, before that I used (and sold because it sucked) a Harmony 1000 advanced. but they're both touch screen. Now, the '1' is a great remote, but if you try to take it out of the cradle it tilts too. They key is to leave it in the cradle, and that has a form fit so it stays steady

    The ROKU is bad trying to use left or right.

    I end up buncing up a towel and putting the remote on that so i don't have the tilt problem. I'm not disabled, but i'm VERY limited in desktop real estate so everything has it's 'place'.

    Anyway, I hope you find a way to resolve the problem. Not being disabled at all, and being so aggravated makes it pretty clear how frustrating that must be for you.
     
  20. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    As I said earlier too, I'm not disabled.. but there are times when I'm eating or doing something where it would be nice to just be able to reach over and push a button with one finger without having to pick up the remote.

    I guess it is the ergonomic (Ergen-nomic ? ) design that sometimes makes remotes easier to hold but difficult not to hold as a result.
     

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