I don't know if anyone is patient enough to work through this, but before I call Dish to buy hoping you can suggest how to best do this. I have: VIP211 - leased, contract term met 311 - leased, contract term met VIP622 - leased, contract term met 625 - purchased I want to get rid of the 311 and get another HD DVR, the 612 is more than adequate. Dish can't seem to talk to anyone, normally, with more than 4 tuners, which is why I bought the 625 long ago. I might also just give up the 625, which is not much used with a kid at college. Though he leaves it recording while he is there. :nono2: Anyway... am I going to have any luck talking to Dish? Should I ask to upgrade, trade in, or will they tell me "can't have more than 4 tuners" which is what happened 2+ years ago. Find a local dealer and buy a 612 outright? Advice welcomed.