I had two r22s installed to replace two r15s b/c of the transition of my Fort Wayne locals away from the 72.5. When the installer did his job he commented that my transponder numbers were low on one of the r22s he installed. He ended up just using the 72.5 setting in addition to the Slimline and all my channels worked. As I watched I noticed the red X's under 101 and 103. He said my slimline dish may need to be realigned. A few days later I was having trouble with that same receiver so after talking with tech support they shipped me a replacement. I hooked it up and chose sat. setup and it couldn't receive most of my channels after many tries. The tech had me look at numbers and some of them were low enough where they said they submit it to case management. They called the next day and setup an appt. for Feb. 14 to determine my problem. I again heard the words of the tech. support person say that my dish may not be peaked. So I receive a call from my daughter yesterday morning that there is some guy at the door from D*tv. I rush home and it is the original installer. I explain to him that no one was supposed to come until Feb. 14. Don't know how he heard about this, but he seems eager to fix it so I'm game. He takes down the 72.5 dish and looks at the numbers on the receiver, mentions they look low but gets all the channels to work. I ask him if he would realign the dish and he says he needs two people. I tell him I'll hold the ladder. He says the pitch of my room is steep. He agrees and goes up for a few minutes and turns some screws but doesn't seem to do much. He comes down and agrees he didn't do much realigning but it may help. If my dish is in fact not peaked what happens in 6 months when my channels go out and my dish does need to realigning? Do I have to pay for the service call then? Should I pursue this now with the case manager? I have a PIN for a few more days. I don't think I want the same guy who doesn't want to get on my roof coming out again. Kind of awkward. I don't want him coming back angry if he gets backcharged. Any advice is appreciated. Thanks.