Thanks, I spent a VERY frustrating 2 hours on the phone with DTV and we refreshed/reset multiple times. Well it's clear some people are not going to help but since the same two cables work in one receiver and not the other it's rather unlikely to be the cable setup. I have a service call set (first one was 10 days out) but again it can't be dish alignment since 3 other receivers, in the same room, same cables, all work. Actually, because of stack plans and what tuners all the receivers are on when turned n and other things, I have seen something Ike this, where sometimes you'd get it to work and sometimes not. That's why we have been asking to make sure. If just swapping the new receiver at any other place in the house is causing the issues, one thing to also try is to redo sat setup and make sure its set up right. If its set for the wrong dish that could be causing issues as well.