I have been reading numerous posts on various forums about how once an account has been migrated to the new system, especially when it comes to correcting discrepencies created by the migration, that bad things can and do occur. One of them was where someone noticed that after their account was migrated, the equipment listed in their account was incorrect and called in an attempt to get things correct. While the rep handling the call attempted to make the required changes, their existing account ended up being so messed up that they no longer had service and for whatever reason, it couldn't be restored. The end result was that because their account was so badly corrupted, the only way to restore service to their home was to create a new account, which they did. What they didn't tell them of course, was that doing so also meant the user now had a new 2 year agreement, etc. because there was no way they could override that either in the new system. So imagine my angst when I noticed this morning that my migrated account lists 2 HD receivers (I have two H25's), 2 HD DVR's (I have 2 older HR DVR's) and two wireless minis which is the incorrect part. I have an HR44 genie and 1 wireless mini. I am looking to discontinue my DirecTV service soon and the last thing I want is to get into some "discussion" about equipment discrepancies, non returned receiver charges, etc. when I do. But I also have absolutely NO confidence that when I call, I won't end up in a scenario like I mentioned above. Any suggestions? Has anyone done this lately and were successful? Right now, I am scared to death to pick up that phone.