I am a little disappointed, but after 20 years of DirecTv service, I cancelled today. They cant get their crap together after demerging from AT&T in regards to billing. After spending probably 5 hours on the phone, transferred to 7 different people, back and forth with AT&T disconnested 3 times... im just done. AT&T has our money that is supposed to be at directv, and they cant seem to get their crap together. I wasnt spening another minute on the phone, so today I said goodbye. It was a great run, and directv was really the only company that I could actualy say I was loyal to. A damn shame AT&T had to get involved.