About a week ago when I turned on my system in the morning I had a notice that the software has been updated, it is now at S428 NACB Since then the DVR keeps adding to the daily list various shows. These are shows we never watch, such as daytime soaps, people's court, shopping programs, Arsenio Hall, TMZ, etc. I have done a hard reset, but every morning I check and there are more shows showing up to be recorded. I indicate to skip them, as they can't be deleted. They are not in my timers list. Yesterday I deleted a group of them that were scheduled to be recorded during the day. Later in the evening I checked and there were more added to be recorded. I don't need this crap recorded, it just uses up the DVR disk space, over uses the disk drive, etc. Can anyone tell me how to get this fixed. We just got hit with another increase in our bill and don't care to have these insipid programs forced on us. NOT good customer service.