Air client Discussion / Issues 8/28/2008

Discussion in 'DIRECTV NFLSupercast Discussion (private)' started by Doug Brott, Aug 28, 2008.

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  1. Aug 28, 2008 #21 of 105
    spidey

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    Had to force an unistall of latest version due to failure to load config. reinstalled none of the games seems to be playing even though games are supposed to start at 630PM ET
     
  2. Aug 28, 2008 #22 of 105
    cdavis0720

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    AIR Client loads without issue. It did upgrade to 1.0.1 fine BUT I get no games or Red Zone Channel to load. Will try again in a bit.


    Carl
     
  3. Aug 28, 2008 #23 of 105
    carl6

    carl6 Moderator Staff Member DBSTalk Club

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    When I opened Air Client it updated to latest version. Red zone spinning circle then nothing. Unable to click on anything (no games are active/selectable).

    Have same thing on web client (nothing active).

    3:31 PDT. IE 7.0.5730.13
    Comcast Cable Modem, 8+ down normally.

    Stopped and restarted Air client. Same indications, except to correct above the Stats tabs (game/plays/player) are clickable but none of the games are.

    Carl
     
  4. Aug 28, 2008 #24 of 105
    louby

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    * Using the AIR Client 1.0.1
    * Computer OS: Windows Vista Home Premium Service Pack 1 32 bit
    * ISP: Verizon FIOS
    * ISP Speeds (if known): 15Mbps/2Mbps

    * Issue and/or any error messages: Started the supercast again and it worked. It said there was an update and it installed the update 1.0.1 with out any problems.
     
  5. Aug 28, 2008 #25 of 105
    carl6

    carl6 Moderator Staff Member DBSTalk Club

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    3:45 pm pdt: Red Zone and 2 games are now clickable, but nothing comes up on any of them (air or www).
     
  6. Aug 28, 2008 #26 of 105
    cdavis0720

    cdavis0720 Godfather

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    AAARRRRGGGGGHHHHH!!! It is so close... I can select either the NYJ/PHI game or DET/BUF games in the left hand game column however neither game will actually load for me.

    Since this is the last week of pre-season I hope DirecTV is not going to be pushing this as a MAJOR add-on for Sunday Ticket Holders. While it has been very good when it works sadly that hasn't been consistent enough, at least in my opinion. I am happy that I was asked to participate in the testing however and it will not be a factor for me because we had to drop Sunday Ticket in our house this year.


    Carl
     
  7. Aug 28, 2008 #27 of 105
    Tom Robertson

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    Both air and www are showing the incorrect start time of the Packer Game--I think. The game has been moved up to 6pmCDT, or 5 minutes ago...

    Cheers,
    Tom
     
  8. Aug 28, 2008 #28 of 105
    carl6

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    Just got video on the det/buf game. No audio. Clicked on nyj/phi and got nothing (no spinning circle, but did get team logos). 4:09 pm pdt.
    Carl
     
  9. Aug 28, 2008 #29 of 105
    Inches

    Inches Godfather

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    * Using the AIR Client 1.0.1 - updated today
    * Computer OS: Windows Vista Home Premium Service Pack 1 32 bit
    * ISP: AT&T DSL
    * ISP Speeds (if known): 3Mbps

    Have got AIR 1.0.1 up on 2 machines and am watching JAX @ WSH with 12 minutes on the clock and it is not showing in the GAMES column. Also no video or audio in the Red Zone screen.
     
  10. Aug 28, 2008 #30 of 105
    gpg

    gpg Well-Known Member

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    I can watch the Lions v Bills game, but I have no audio. I can't get audio or video on the Jets game, nor can I get the Red Zone.
     
  11. Aug 28, 2008 #31 of 105
    carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Changed video quality from high to medium and all active games play with audio. Changed back to high and lost video and audio. Back to medium and all works.

    Carl
     
  12. Aug 28, 2008 #32 of 105
    packfan909

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    Not getting any audio at all. Not getting anything on the GB/TEN game.

    Either Air or WWW, same issue.

    pf

    EDIT: Moved quality to LOW and got video and audio. GB/TEN game is not showing on their stream...CAR/PIT is showing instead. JAX/WAS on the CAR/PIT stream, PIT/CAR also showing on JAX/WAS stream
     
  13. Aug 28, 2008 #33 of 105
    Inches

    Inches Godfather

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    * Using the AIR Client 1.0.1 - updated today
    * Computer OS: Windows Vista Home Premium Service Pack 1 32 bit
    * ISP: AT&T DSL
    * ISP Speeds (if known): 3Mbps

    Now getting video only of the DET & BUF game on NYJ & PHI and JAX & WSH game also.
     
  14. Aug 28, 2008 #34 of 105
    Tom Robertson

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    Air is finally giving me the option to click the Packer/Tennessee game, but it is the redzone channel.
     
  15. Aug 28, 2008 #35 of 105
    spidey

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    BUF/DET tried changing quality to low still no video or audio. Stopped the client and than reloaded now video playing however no audio whatsoever. OOOOPS just realized that only medium video quality is supported.
     
  16. Aug 28, 2008 #36 of 105
    Greg Alsobrook

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    AIR Client
    Mac Mini - Mac OS X 10.5.4
    AT&T DSL Xtreme - 6MB/sec down

    After the update, I couldn't get any feeds to load. It would just have the 'spinner' and the team logos and sit there.

    I had to close down the client and reopen. All seems okay now.
     
  17. Aug 28, 2008 #37 of 105
    Greg Alsobrook

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    AIR Client
    Mac Mini - Mac OS X 10.5.4
    AT&T DSL Xtreme - 6MB/sec down

    After selecting a feed, I am still getting a quick 'blip' of audio while it is buffering, before it loads up completely.
     
  18. Aug 28, 2008 #38 of 105
    packfan909

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    GB/TEN channel now being fed JAX/WAS game from NBC

    EDIT: Sorry it is the RZC
     
  19. Aug 28, 2008 #39 of 105
    Greg Alsobrook

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    AIR Client
    Mac Mini - Mac OS X 10.5.4
    AT&T DSL Xtreme - 6MB/sec down

    No audio on the Lions/Bills game.
     
  20. Aug 28, 2008 #40 of 105
    Tom Robertson

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    Restarted AIR again, video but no sound on Packer game.
     
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