Some folks here have stated an obvious change when calling Directv for anything. It is like all former employees are forbid to answer the phone only to get zero information on why you called there anyway. Sometime ago I went back to pay by mail, about the time the merger was just being talked about again. After my credit card expired I never updated it and changed the number totally and went to pay by mail. I have since had the nag on my online account to update this for over a year...I will never give ATT my credit card number. My payments are never late...not one ever. Since ATT took over, a payment a few months back took two weeks by mail to post, and again I am nearing it again and payment will be late again. I use envelope provided and account number on money order. Last month payment was paid same day as this month and posted in three days. I had ATT in the past and it is like yesterday when talking to them now with Directv. This company does not care about you or me...just more and more money and lies. To advertise on their website front page the offer of internet with Directv is also a joke and lie. It should state if we have ports available or fiber in your area. They act as if this is a fact that you can get internet with Directv. It is not a fact, it is a lie. They lied to get the merger approved. There is a lawsuit from a parent owner of two channels on U Verse that state it would be carried on Directv if they approved the merger. There will be more of these claims from others, this is just the beginning! BTW Directv is not getting those channels on Directv and it has turned into he said she said. I hope ATT loses the lawsuit, and for that matter many more like it. The FCC as well as many government officials all get perks from ATT to deceive us and protect themselves from giving us service and stopping others for giving it. If I did not live surrounded by telephone pole pines a mile high I would have an antenna. I need a quality provider and sadly I no longer have one. It is over at Directv. It does not even pay to call them anymore because those who answered that phone in the past are just not there anymore. Does not anyone know what the hell is going on over there with this sudden lack of knowledge, concern...anyone? BTW where is Stuart??? miss him on here.