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All receivers dead this morning! (6/8) Had to RBR

Discussion in 'DIRECTV General Discussion' started by F1 Fan, Jun 8, 2010.

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  1. Jun 8, 2010 #521 of 1223

    susanandmark Godfather

    Feb 15, 2007
    My point was that it's bad press and I've venture to guess it's just the beginning. (Things usually move from blogs to mainstream, not the other way around.) Again, you're pretty good at willfully missing points it AND giving DirecTV a pass on, well, everything.

    Honestly, I've seen born again Christians less blindly devoted to their religion than people on this forum are about DirecTV.
  2. Jun 8, 2010 #522 of 1223

    AMike Godfather

    Nov 21, 2005
    I had problems with my 2 HR20's and HR22's this morning like everyone else. I initially thought that the receiver had gone bad since changing channels was becoming an issue on one of the receivers. I did my work prior to reading the solution here. For my first receiver, I initially did a RBR, then once the receiver was back online, I had a blank screen. I then unplugged the unit, and powered it back on. It began to work, so I repeated the process on each of the receivers. All is good here now.

    I agreed with some of the earlier posters that there should have been some QA on this before releasing this update to the public. Or if it was known that the units were going to freeze after the update, there should have been instructions e-mailed, or a notification posted on the DirecTV website. The downside of course would be the negative publicity, but I personally think it makes DirecTV look worse that it occurred in this manner.
  3. Jun 8, 2010 #523 of 1223

    dclarke AllStar

    Sep 20, 2007
    WOO HOO only 9500 more posts and we catch up to the vaunted D12 thread, keep er goin boys!!!!!!!!!!!!
  4. Jun 8, 2010 #524 of 1223

    C-I-O Duplicate User (Account Closed)

    Jun 8, 2010
    - Yesterday
    the MRV & the "official ding of the bell"? (no pun intended BUT quite the reality on the wall streets of Nominal Corporate GREED).

    - Today.
    Deny, lie, with fools all to defend.

    What are they the leader in?
    NOTHING But sports.
  5. Jun 8, 2010 #525 of 1223
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    All the info I have says this had nothing to do with the software update.
  6. Jun 8, 2010 #526 of 1223
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

    Nov 15, 2005
    For the nTH time...

    - There is QA for the software updates.
    - There is a testing regiment for the software updates
    - As noted, this issue has impacted systems that: Didn't get the software update, have been running the software update for days/weeks.... it is not related to the software update.
  7. Jun 8, 2010 #527 of 1223
    Carl Spock

    Carl Spock Superfly

    Sep 3, 2004
    This thread will be more like a ballistic missle than a satellite launch. Way up fast and just as fast down.
  8. Jun 8, 2010 #528 of 1223
    VHS or Beta

    VHS or Beta AllStar

    Feb 22, 2008
    R22-100 at the office took four reboots before it finally came back.

    I'll have to see how mine at home are doing after I get off work. I'll bet they're not recording any of my shows today, though.
  9. Jun 8, 2010 #529 of 1223

    susanandmark Godfather

    Feb 15, 2007
    Gotta love DirecTV's legal weasel speak ...

    "For its part, DirecTV says it is looking into the issues. 'We are aware of the issues that may be affecting some of our HD DVRs and are currently working to identify the problem and provide our customers with a resolution,' a representative told me in a statement. 'We apologize for any inconvenience that this may be causing.'

    Because we "may" be having "issues." Or it may all be in our minds. Geez!
  10. Jun 8, 2010 #530 of 1223

    hilmar2k Hall Of Fame

    Mar 18, 2007
    Calliou is far more annoying than having to reboot my DVR's twice each. ;)
  11. Jun 8, 2010 #531 of 1223

    Scott951 New Member

    Jun 8, 2010
    I have tried to unplug my HR-20 3 times and RBR 2 times. Still nothing. During the initialization process (step one of two), I get an error message with a code of "14-266". Does anyone know what this means?

    My wife did this for me as I am still at work. I am dreading calling later as I imagine I will be on hold a long time with everyone calling.

  12. Jun 8, 2010 #532 of 1223

    Sander Godfather

    Jun 3, 2007
    Did RBR's, hard reboots, RBR's again and still problems persisted.

    HR20-700 and HR 21-200.

    Apparently there was an update on the HR20-700 last night. Software version 03DF at 3:28AM.

    However, no update on the HR21-200. Version 03DE, 11:26p, 5/15.

    After multiple RBR's and power-on/power-off's, both systems seem to be finally working properly.
  13. Jun 8, 2010 #533 of 1223

    sigma1914 Well-Known Member DBSTalk Club

    Sep 5, 2006
    Allen, TX
    Why do continue here, then? All you've done is complain repeatedly and add nothing helpful. It took you 2 hours to do RBRs? :rolleyes: Your kid missed a show...OMG, will the child be ok? Get over it...move on.
  14. Jun 8, 2010 #534 of 1223

    rock819 AllStar

    Mar 13, 2007
    I just don't get it, I have had problems for a month now with my HR20-700 everything from audio drop outs to the guide leters being unreadable, last night my reciever froze up several times and now this morning i had to do a rbr twice and unplug it once to get it to work IM tired of this all I want is a working dvr after all I do pay for a service and watching tv should not be this hard. I called last week and the csr had me do a hard reset and that helped for a couple of days but now its back to the same thing when my dvr works the picture is great but......
  15. Jun 8, 2010 #535 of 1223

    drpjr Icon

    Nov 23, 2007
    That is just a rumor that has been floating around the internet for years.;);):rolleyes:
  16. Jun 8, 2010 #536 of 1223

    syphix Hall Of Fame

    Jun 23, 2004
    Nice first post. Get back under your bridge.
  17. Jun 8, 2010 #537 of 1223

    Xsabresx Icon

    Oct 8, 2007
    I wasnt gonna go there, but yeah....

    I already did my time with Caillou. Thankfully kids grow (might be the only time I ever say that)
  18. Jun 8, 2010 #538 of 1223

    NorfolkBruh Legend

    Jun 9, 2007
    heck this downtime, while inconvenient, has gotten me free DECA, SWM, a month free service, 6 mos programming upgrade at no increase in price, 2 years free HD (without autopay!)
  19. Jun 8, 2010 #539 of 1223

    opfreak Legend

    May 8, 2008
    So what happened then?

    Did directv send some data out to recivers last night? Yes
    Did this data crash dtv recivers? Yes
    Was this data different then preivous data? Yes

    therefor, DTV sent out some update last night that caused the boxes to crash.

    Is that really so hard to understand?

    Is DTV really not responsilbe for checking data they send through their systems to make sure it works?

    Or are you claiming, nothing was updated last night, and by some freak accident all/most DTV boxes locked up?
  20. Jun 8, 2010 #540 of 1223

    cptpez Cool Member

    Sep 17, 2007

    Have three receivers - all were down this mornign (see my post on page 1)

    I got two up through multiple RBRs

    The third is a problem. It stays stuck on the "step one of 2" stage.

    I have tried multiple RBR's, Unplugging it, leaving it unplugged for several minutes, and switching the Line 1 & 2 (at only the receiver - not the wall)

    Still stuck.

    This reciever has a history of doing odd things (not showing MLB package games consistently, guide data dissappearing)

    Is the current stuck status something started by this morning glitch, but aggravated by some problem with my wiring that is limiting the sat signals?

    Any suggestions would b appreciated.

    P.S. - this is the newest box of the three. I am not sure of the model number (at work now)
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