All Seasons/Play Next function in latest National Release... your thoughts?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Dec 15, 2014.

  1. nuspieds

    nuspieds Legend

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    Thanks for the clarification; in any case, watching live TV is one of those things I would be doing, so I'd definitely be impacted. Strategically, my Genie and HR24 are working out perfectly for me: There are certain types of recordings I do on the HR24 and others I do on the HR44. For the latter, I know I can setup/make all those recordings without any conflicts and that gives much such a great peace of mind; something I never had when I had the HR24 and HR21 setup.

    I don't have any bandwidth caps, so re-downloading is not an issue. However, the order in which I downloaded was Season 5, 4, 3, 2, 1. On the Genie, S1E1 is at the very bottom of the list in the folder; on the HR24 when I open the folder list, S4E1 is at the very bottom of the list! :confused: (To be clear, several S4 episodes were below S1E1.) So you can see why I'm not optimistic about re-downloading.

    It is very rare that I need to look up episode lists but when do, 99% of the time I'm using my PC so websites serve my needs. In this exceptional case, however, a phone app is much more functional when in bed, so it's definitely worth checking out. Thanks!
     
  2. nuspieds

    nuspieds Legend

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    I had thought of doing that (i.e., chronologically checking by Sundays), but the "First Aired" date info does not display for any of these VOD episodes.
     
  3. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    It would nice not to have to do this. It should be displayed next to the S#/E# information.
     
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  4. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

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    That's exactly what I do.
     
  5. armophob

    armophob Difficulty Concen........

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    I am getting a bit flustered trying to set up series links and I am hoping this is the place to ask.
    I cannot get the genie to just record a series on a channel.
    I can get it to set up a series link on all channels but until I manually record each episode, it won't find them.
    So I set up a series link on the same program for a specific series on a specific channel. But it says for that season only.
    Does that mean that I will have to renew it next season?
    I am making 2 series links per show now trying to find which will work and some do and some don't.

    The only way I can seem to make it work is to find the program in the guide and then double click the record button.
     
  6. peds48

    peds48 Genius.

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    The best way I have found out to make it work with the new Genie menu is to go to the guide find the show and press R twice, or press SELECT on the show and select record series.
     
  7. armophob

    armophob Difficulty Concen........

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    Yes, I have to find them in the guide as well now.

    I am also finding that it does not find my local channel's newer seasons on its own.
    I have just set up a few links and did find that if I back over to upcoming episodes, it will list the local ones.
    I had some luck with that.
    But the Search function brings up old seasons and not the new ones.

    With this thread open, is this an issue to report?
    Or is this just another "improvement" to be tested?
     
  8. inkahauts

    inkahauts Well-Known Member

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    Otherwise it almost seems liek you need to just keep drilling down till you are on one episodes info then set the recording.

    The search pages are a mess as far as I am concerned.
     
  9. grover517

    grover517 AllStar

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    I can see the usefulness of the latest "features" such as "Play Next", Watch from the beginning", etc. and it is nice to know that they are there if and when I decided to use them. With that being said, I should not be required to "opt out" of a feature numerous times a day either.

    The "Watch from the beginning" option at least is just a prompt that requires a user action to enable and can simply be ignored. However, the "Play Next" feature is on by default AND gives you very limited time to "opt out". Anything that requires me to make an additional remote selection simply to avoid a feature, makes the Genie less useful to me, not more.

    So to me they need to do the following:
    1. Change the default to "cancel" instead of "play". That requires the user to "opt in" to the feature instead of the other way around.
    2. Add an option to allow the user to adjust the countdown to a more reasonable timeframe such as 10 seconds or more.
    3. Add an option to "opt out" of the feature entirely. Maybe a color button toggle to turn the feature on and off?
     
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  10. inkahauts

    inkahauts Well-Known Member

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    How about just get rid of the timer and people will either chose one or get dumped to live tv after several minutes like they do now?
     
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  11. peds48

    peds48 Genius.

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    Color buttons are history, red is the only exception.
     
  12. peds48

    peds48 Genius.

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    IMO that would defeat the purpose of this feature which is supposed to be for those that like to binge watch
     
  13. inkahauts

    inkahauts Well-Known Member

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    Well they still would be by not making you go back and start over in the playlist. You just have to hit a button that's already highlighted. Pretty nice if you ask me.
     
  14. Drew2k

    Drew2k New Member

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    Regarding Play Next (or Auto Play, not sure what the "marketing" team came up with!) ...

    The feature is actually a good one, but the implementation needs to be tweaked and I think everyone would be happy: All DIRECTV has to do is allow users to configure Auto Play by turning it off or selecting a timeout of let's say 3, 5, or 10 seconds.

    There's actually already precedent for giving users this level of customization: Under Display Settings users can control the duration of the Info Banner; and when turning on a receiver that was in standby due to Power Saving activation, we see an information prompt, "The receiver was in Power Saving mode due to 4 hours of inactivity", and have an option right there to "Change this setting".

    So just combine the capabilities of these two existing features and out of the box at the end of playback show the "Play Next" prompt with a default countdown of 10 seconds with buttons for "OK", "Cancel", and "Change this setting". This gives users seeing it for the first time a change to react and to make a decision, and upon subsequent use to also make changes. Then under Settings users can choose to drop down to 3 or 5 seconds for auto play, or to even turn it off. Also let it be modified from the Settings menu, of course.

    When the user opts to turn it off, either hide the "Play Next" prompt entirely or display it without an active countdown and the Cancel button highlighted, and give it the same timeout that we have for the Keep or Delete prompt. This way if someone falls asleep while watching a program with Play Next turned off, it will have timed out to live TV, just like it does with K-or-D now.

    [SIZE=14.3999996185303px]Simple. [/SIZE]

    I think this covers every complaint about the feature, but I'm sure this group of smart people will point out something I missed... :lol:

    So, please DIRECTV, help us out here ... pretty please make this change and let us configure Play Next/Auto Play? Thanks! :up:
     
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  15. peds48

    peds48 Genius.

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    The "problem" that I see with your suggestion drew, is that you are making the receiver very "personal" and for the most part, the Genie tends to be the "family" DVR where multiple folks with different "taste" might want to change this setting to their won liking. Your suggestion makes perfect sense on the minis which tends to be in bedrooms, but not on the "main" receiver
     
  16. Drew2k

    Drew2k New Member

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    :lol: I think we clearly look at things in a different way...

    The family sharing a Genie already has to agree on what the first press of GUIDE does, whether or not to show Recording Tips, the default recording settings, the default Info Banner timeout, whether or not do disable Power Saving, etc. To give them the option to configure Play Next/Auto Play is not going to cause Family Feud and is nothing that they haven't seen. :p
     
  17. peds48

    peds48 Genius.

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    Sure, you as the "only" user and I as the one who install them and see multiple kinds of configurations. The other settings you refer to, the are not life altering settings, in fact, most folks do not know they are there.

    As I said, (and we know you and I are not the regular DIRECTV® users ;) ) most folks put the Genie in the LR where the FAM gathers to watch TV. I have my OWN Genie, my wife has her own, well lets call it DVR :p . my son again has his own "DVR" as well :) . So we can easily set our own options, very one with a Genie and minis shared system, not so much
     
  18. Drew2k

    Drew2k New Member

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    I think you are seeing barriers to a proposed option where they don't exist. I see no problem with letting customers choose whether or not to Play Next should DIRECTV opt to give customers the choice to control it. Again, it offers no capabilities that don't already exist in features available to customers today.
     
  19. peds48

    peds48 Genius.

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    I guess the difference is that you see it as a "user" and I see as a "developer" (even tho I am far from it). What that means is that you only take "you" in to consideration and I take "every body" and their "feedback" (or general know how) into consideration. What you see here on this forums is NOT what you really get on the field.

    Had to roll back today to a job because the customer did not know how to adjust the brightness of his TV.... Yeah it gets that dumb... If you were I'm my shoes, you would understand
     
  20. Drew2k

    Drew2k New Member

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    Actually, no. That's an incorrect assumption. I get that your experience in the field exposes you to a lot of technophobes but that shouldn't sway you from supporting an option that, once again, is nothing new under the sun as I proposed it. I am an applications developer so I look at this system change to playback that DIRECTV made purely from customer usability and interface design perspectives, and it fundamentally changes the user playback experience in a not wholly positive way. Adding an option for the customer to control the feature would only enhance usability and would give everyone, regardless of DBSTalk membership, the option to play back recordings the way they want, whether it's uninterrupted as it is now, or as it was before, one at a time.
     

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