I have two HR20-700's One in the bedroom and one in the living room. Both have MRV since day one without a hiccup. Both have recordings saved on them from over a year ago that I want to keep. I get home from work yesterday and find that the bedroom unit suddenly has 83% available and almost everything on its playlist has been deleted. Only a few random shows that were recorded within the last week remain. I checked the living room unit, and there are a few programs that are gone, but most are still there. So... I freak out! I rebooted both units, same thing. (of course) I started looking in the history to see if I can find a clue. Many of the programs that were once there say "this showing was canceled because of a problem retaining the program (45)". As well as a few of them say "This episode was canceled because of a programming update. (13)" I know that something has gone catastraphically wrong, and it is not by my doings. So I call DTV. When I first got on the phone with an agent and explained my situation, she gave me 3 months of Starz, uh great but I don't ever watch Starz. Anyway, after finally getting to Technical Support, I explained the issue and he didn't know of anything at first. After putting me on hold and asking around, he came back to say there was a "program update" sent out today that caused programs to be deleted. He said others have the same issue and they are giving out free Starz until they can get it figured out and hopefully can find a way to undelete the lost programs. He said to keep an eye on it and they might show back up in a couple days. I am very skeptical that they will magically reappear. I've been using DVR's and Tivos with DirecTV ever since they came out and I've never seen or heard of this happening. It appears that I'm the only one that had this happend as well, because I can't find anyone else. Any ideas what is going on here?