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Almost ready to take a 44. Any pros or cons appreciated.

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Rich, Sep 26, 2013.

  1. RunnerFL

    RunnerFL Well-Known Member

    17,054
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    Jan 4, 2006
    Well, I don't have 10 HR's like you but I have run a cascaded SWiM setup before. I had a SWM16 that fed a SWM8. All I had to do was patch 1 receiver from the SWM16 and one from the SWM8 into my network using a CCK and MRV worked fine. With the HR44 you don't even need the CCK.
     
  2. DanG48

    DanG48 New Member

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    Jun 19, 2007
    Let me start by saying that I have been a Directv customer since 1995! I have had a lot of receivers since that time and have been more than pleased with my service with Directv. I just called Directv and was eligable for a new Genie upgrade for free but the problem is they can't gaurantee which receiver you'll get. HR34 or HR44. Now do you know how long Directv has been doning this type of procedure or (whatever you call it). since their inception!!!! I think that long term customers should get some type of exception to this type of sales pitch...Have to order from Solid Signal to get box I want...that's bullshit!!!! I know exceptions can be made and I read everyday on this forum of people hit and miss getting what they want...when is this going to stop????? bad customer service to have to play this game everytime I want to upgrade my equipment (which I have to renew for 24months aggreement) and I can't even get the box I want but Directv is going to make sure I keep my 2yrs aggrement though!!!! Well now that I have spouted off...maybe someone from Directv who is on this forum will look into getting this procedure changed.
     
  3. bobkatF

    bobkatF AllStar

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    Sep 26, 2004
    Mesa, AZ
    @DanG48 - I'm in the same boat as you. I'm off contract and Cox has a multi-tuner (6, I believe) whole home DVR. Cox has a good reliability and service in the Mesa, AZ area. I'd love to use that as a bargaining chip to guarantee me a HR44. Haven't called yet, but getting an itchy dialing finger.

    Did you try the "I'm gonna cancel" line?

    BTW, member since 1995 also. (DirecTV CSR's can't understand a 6-digit account number.)
     
  4. Bill Broderick

    Bill Broderick Icon

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    Aug 25, 2006
    Long Island
    Only a small minority of DirecTV customers even know that there are multiple versions of the Genie and even a smaller percentage that care which one they get. If you really want an HR44, check the HR44 deployment thread to make sure that they are available in your area. If so, place an order through DirecTV. When the tech calls you before he comes to your house, ask if he's got any HR44's on his truck. If not, tell him that you need to reschedule your appointment. If he does, greet him at the door with a small gratuity and ask that he install the HR44 instead of the HR34.
     
    1 person likes this.
  5. codespy

    codespy Go Pack Go!! DBSTalk Club

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    Mar 29, 2006
    Wisconsin
    Rich-

    I have been running 12 HD-DVR's on a parallel SWiM-16 setup for over two years now, and got the HR34 in March 2012 to replace a HR21. I have the parallel ICK to go along with them. So I went from 24 to 27 tuners, running WHDVR and have had really no issues. My playlist is VERY long. I do not have dropouts like people with clients are getting, but have the ability to record everything at once that one could imagine. I also run 5 of my HR24's using 2TB eSata BlackX drives.

    I remember one of my HR24's dropping out once like 6 months ago, and all I did was reboot it and it came back up.

    I have no experience with the HR44 though, but maybe someday if they drop the limit of 1 Genie per account.

    Let me know if you have any more questions, will be glad to help.
     
  6. Rich

    Rich DBSTalk Club DBSTalk Club

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    Feb 22, 2007
    Piscataway, NJ
    I know how to parallel the SWM16s. The wires are already in place to do it. But my system runs well and I've always felt that if something was running well I wouldn't mess with it. I appreciate the offer, tho.

    Rich
     
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    Feb 22, 2007
    Piscataway, NJ
    I agree with your post. I'm sick of getting told things that have to come off the top of the CSR's heads. But, they've always been like this. I'm still waiting for a promised callback about a TiVo problem I had in 2005 (rest easy, I know I'm never gonna get that call) and nothing has changed. I spent most of Wednesday evening and into the night thinking about what would happen as soon as the new 44 was activated and I knew there was gonna be a problem. I also kept thinking about how much Lord Vader paid for his owned 44 and what was gonna happen as soon as his 44 went south. That's just unfair. Man spends that kind of money for an owned unit and it should be owned forever. Period.

    When I called to cancel the install, I got a woman who simply could not believe I was cancelling a 44 and a GenieGo, both at no cost. She went on and on about how wonderful the 44 was and I finally asked her if she had one. Nope. This "Just tell these fools anything they want to hear" thing the CSRs have going on should be halted.

    Rich
     

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