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AM21 & HR20? Still no go?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by LightGuy48, Mar 25, 2012.

  1. LightGuy48

    LightGuy48 Mentor

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    Nov 8, 2004
    Jenks, OK
    I noticed the last threads on this topic are 3 - 4 years old now. I have an HR20 that the OTA tuner has died and wondered with the new software upgrades to the HR20 will it support the AM21N?
     
  2. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    Not that I've heard. You should be able to get a replacement HR20. When you call in to advise them of the issue, let them know that it is an HR20 and that you use it for OTA. There is a flag that the CSR is supposed to check so that the warehouse will ship out a HR20 to you.

    - Merg
     
  3. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Jun 18, 2006
    You cannot use the AM21 with the HR20. If you need OTA you will need a replacement box.
     
  4. davring

    davring Hall Of Fame

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    I would be a little suspicious that BOTH tuners failed at the same time. One maybe, but not both, I would look for some other possible problem.
     
  5. RunnerFL

    RunnerFL Well-Known Member

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    There's only one OTA tuner, it's split inside the HR20.
     
  6. davring

    davring Hall Of Fame

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    Jan 13, 2007
    Understood, but my father had just one(or one half of it) fail.
     
  7. texasbrit

    texasbrit Well-Known Member

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    Aug 9, 2006
    There are two OTA tuners. The feed from the antenna is split to drive the two tuners.
     
  8. bakers12

    bakers12 ΔS > 0

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    Chicago -...
    Yes, this is a more accurate description.
     

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