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AM21 not compatible with HR34, according to DTV

Discussion in 'DIRECTV General Discussion' started by wyy183, Oct 22, 2012.

  1. scottchez

    scottchez Icon

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    I am confused. Are we saying that BOTH the AM21 and AM21n are not supported?

    If true how do I get to watch my local sub channels like METV MyNetwork TV and local weather?

    Do we have anything in writing from Directv on what is support?
     
  2. wahooq

    wahooq New Member

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    The DTV policies says that HR34's don't support AM21/21N...which is false because I am watching one right now...not sure why it says that
     
  3. scottchez

    scottchez Icon

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    Feb 4, 2003
    Have they said they will support it in the future? I get Two DMAs with the OTA tuner so its important to me and others I am sure.
     
  4. NR4P

    NR4P Dad

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    I think enough folks here have reported that it works fine. Assuming a proper antenna and cabling installation.
     
  5. tonyd79

    tonyd79 Hall Of Fame

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    Plus that the HR34 actually SCANS for OTA which none of the others do.
     
  6. dpeters11

    dpeters11 Hall Of Fame

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    Maybe that's why they say its not compatible :)
     
  7. Phil T

    Phil T Well-Known Member DBSTalk Club

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    When my HR34 was installed I had a AM21 hooked up to a HR21. The tech saw it and said what is that??? I told him and he said he had never seen one before. I just moved it after he left. It works fine.
     
  8. scottchez

    scottchez Icon

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    Feb 4, 2003
    I wonder if it is not supported because a NEW model is coming out for the HR34

    Kind of like when the new AM21n came out of the newer models that had a different power cord on it. same model just different cord plug.
    Better yet, maybe a 5 tuner model will come out to match it.
     
  9. TXD16

    TXD16 Icon

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    It's not a matter of "support." The AM21[n] works with the HR34---period. In fact, with the added ability to pseudo-scan, the AM21[n] works better with the HR34 than it does with any other DIRECTV DVR. How much "support" do you need?
     
  10. scottchez

    scottchez Icon

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    Feb 4, 2003
    With out official support directv reserves the right to remove the function at any time in a future update. That is why having it writing that they support it is important.
    If they do remove it and someone calls they would just say it was never supported.
     
  11. kevinturcotte

    kevinturcotte Active Member

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    Well considering the AM21/AM21n only has ONE function, they'd basically turn it into a doorstop, and I'd expect my $50 back.
     
  12. TXD16

    TXD16 Icon

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    Who cares what DIRECTV "officially" supports or not? If the function works, it works, and the AM21 works with the HR34. In any event, how many times has an "unsupported" function all of a sudden stopped working? Right, none.
     
  13. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    You are reading too much into this. Someone misspoke; the AM21 is still supported.
     
  14. Beerstalker

    Beerstalker Hall Of Fame

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    My guess is DirecTV just hasn't updated their system to show that it supports it yet. The HD receivers supported the AM21 for a few months before DirecTV finally updated their system to say that they worked together, I'm thinking this is the same thing.
     
  15. BigRedFan

    BigRedFan Legend

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    Miami, Florida
    I called DirecTV this morning to order the new HR-34 but cancelled the order after the CSR told me I would not be able to connect my AM21 to the HR-34.... She said the HR-34 only has one coaxial input in the back, not 2, and thus I would only be able to use that input for SAT. IN, thus preventing the AM21 coaxial from being connected..... She even went as far as pulling up on her computer the photo layout of the back of the HR-34 to confirm what she was saying.....

    Is she right about only one coaxial input (on the HR-34) preventing the AM21 from being connected ?

    Instead of arguing with her, I figured I'd come here and find out what is really going on.... If you guys confirm that the the CSR is wrong I will then call back and place the order (for the HR-34) without worrying about losing my AM21.... Thanks !
     
  16. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    What she failed to understand is the AM-21 connects to the receiver via USB, so it has nothing to do with the coax connector count what so ever.

    BTW don't tell my HR34 it won't work with my AM-21, or it might stop. :lol:
     
  17. usnret

    usnret Icon

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    To bad the CSR didn't go one step further and pull up a photo of the 21 too. He/she could have then seen that it connected via USB. If you get the same one when you call back, you might suggest that...
     
  18. BigRedFan

    BigRedFan Legend

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    Great news !... Thank you for clearing this up ... I will order the HR34 tonight... Can't wait to have the OTA channels scanning feature available for the first time on my AM21....
     
  19. fluffybear

    fluffybear Hall Of Fame DBSTalk Club

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    While the HR34 does scan, if the station is not listed in the DirecTV database you will not get an accurate program listing. What you will see in the guide is a large block of "Regular Programming".
    Some claim they have been able to do manual records on these channels but I personally have not been successful..
     
  20. HoTat2

    HoTat2 Hall Of Fame

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    "Regular Schedule" actually. ;)

    Nor does the time bar move when tuned to such channels. But remains all the way left at the beginning point in time when you first tuned to the channel.
     

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