Well 23 months after I got my R15.... I finally gave it to a friend (after full disclosure). It spent 4 months active and 19 months in a closet. I disliked the UI, but could have gotten used to it. It was the missed recording and repeated resets that sent it to the closet. I have seen nothing here to encourage re-activation and subsequent frustration with DTV over being overcharged for the protection plan (their fault) and the lack of Philly's CSN (Comcast's fault) have led me to likely move to FIOS TV I test drove the FIOS DVR at the mall and was pleased to see auto-correction similar to what I was used to, and quicker response time than my mom's cable DVR (also on a motorola box) which concerned me. I also found the Search results to be more like what was used to with my Dtivo more robust than the R15. I am dissapointed that the R15 was never able to deliver promised features in two full years like VOD ( or whatever you want to call it), remote scheduling, DIrecTV to go, let alone simply being able to differentiate channels I receive from those I don't, or record shows I tell it to. I love 2 button "season passes" but not when it doesn't actually record. What the HR-20 can do or what the CEs promise is irrelevant to me. I do not trust the DVR+ products. After two years, they have exhausted any goodwill about updates and upgrades. Will FIOS be better? I dunno. I like DTV content, channels, love the Sunday Ticket. But, I watch 98% of non-sports programming via DVR. And if I can't trust the DVR, then all the content in the world won't compensate for a failed recording. If DTV does in fact read these boards, understand that I am willing to pay an early cancellation fee (1 year ago got the HR10-250 free with ST) and move to FIOS after my experience in the last 2 years in lieu of the likely free programming and free HR20 to stay. I do not believe my experience and opinion to be unique and if DTV can take notice and make improvements,than we all may benefit A brief look at my postings will show, I have been critical (and satirical) but, IMO never ranting and bashing of DTV. Finally, the simple fact that DLB was not and is not a feature of the DVR+ line is a clear indication of the poor design of the product. It is a very popular feature and although not universally used, it offered no downside. I know people who never listen to AM radio..but it comes on every car stereo I've ever seen. If the next generation of DVR+ (whenever that is) does not include it, I will be shocked.