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Anniversary gifts in 2010?

Discussion in 'DIRECTV General Discussion' started by sweep49, Jan 14, 2010.

  1. Zixxer

    Zixxer Cool Member

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    Dec 24, 2009
    As a valued member since 1995, they paid off my house and someone has been showing up on weekends to wash the truck. I'm not asking any questions and just quitely paying my bill...on time.:D
     
  2. DirecTV3049

    DirecTV3049 Legend

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    Sep 12, 2007
    Got my post card about a week ago - 3 months Sports Pack. Honestly, not going to use that. I *was* thinking about asking here if anyone ever had any luck getting a different "gift." Now, I don't have to ask here - wonder if they'll do it by phone or better to send an email?
     
  3. sbl

    sbl Icon DBSTalk Club

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    Jul 21, 2007
    I got the one DirecTV Cinema credit. Last year it was three months of Showtime.
     
  4. spartanstew

    spartanstew Dry as a bone

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    Wylie, Texas
    I just look at my sig.
     
  5. dennisj00

    dennisj00 Hall Of Fame

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    Sep 27, 2007
    Lake Norman, NC
    Jan 1997 and I got 3 months of some sports package. . . other than March Madness I don't do sports (beyond NFL and local college basketball) other than bicycling that would be on Versus . . no Versus . .

    It would be better if they gave some choice and notice. . .

    not complaining about the gift . . just like a tie on father's day. Not what I wanted or needed.
     
  6. ThomasM

    ThomasM RF Engineer

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    Jul 20, 2007
    Milwaukee, WI
    Ask them a stupid question via email. You usually get a reply thanking you for being a customer since XXXX. Then you get a useless response to your question. :D
     
  7. alm

    alm Mentor

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    Sep 12, 2009
    Customer since January 1998. Received one free movie credit.
     
  8. SledgeHammer

    SledgeHammer Icon

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    Dec 28, 2007
    I'm with DTV since 11/02 and the only thing I've gotten is a 100% increase in my bill. So much for 7+ yrs of loyalty :nono2:.
     
  9. jsquash

    jsquash Legend

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    Apr 10, 2007
    On the D* website if you go to the "Account Details" section, you can see all your previous orders. I dont know if this works for everyone, but it shows my original install on 9-1-03.
     
  10. Jeremy W

    Jeremy W Hall Of Fame

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    Jun 19, 2006
    DirecTV has not increased your bill 100%.
     
  11. Holydoc

    Holydoc Legend

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    Feb 17, 2008
    Panhandle, FL
    Unfortunately, mine does not have our original installation date. It was a good suggestion though. :(
     
  12. bjdotson

    bjdotson Legend

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    Feb 20, 2007
    Anniversary date November 2003

    The first anniversary gift I got (Nov 2008) was a year of Starz (I already had Showtime), which I really liked.

    The second anniversary gift (Nov 2009) was the sports pack which I have no use for. I did the thank you thing and thanked them for the thought, but said I wouldn't use it.

    They replied and said well we can't change the gift sorry

    No mention of a $5 credit.
     
  13. richlife

    richlife Hall Of Fame

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    Dec 4, 2006
    It's hard for me to understand why anyone could find fault with getting any kind of "free anniversary gift" -- even if it was as simple "thank you". What DirecTV is doing is quite nice. Last year we received the 3-month free Starz, this year (I'm now in my 16th year with DirecTV, since 1994 -- their first year) I'm getting a $5 monthly discount on my bill for one year. So I've gotten good programming (perhaps the best available), good service (despite some glitches -- I hope no one expects perfection from any company) and return loyalty from DirecTV for my longtime loyalty to them. Pretty nice! In addition, there have been other minor perks along the way when they have (because I've been a longtime customer) offered me a special deal or discount to help make up for some problem that I had.

    If you've only been a customer for a few years, or if you're one of those who have a record of threatening to jump to another provider whenever you have a perceived problem, I would doubt you'd qualify for any "loyalty" privilege.
     
  14. Jeremy W

    Jeremy W Hall Of Fame

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    Jun 19, 2006
    The whole "it's the thought that counts" deal doesn't come into play when you're talking about multi-billion dollar corporations. A crappy gift can be, and many times is, more insulting than nothing at all.
     
  15. Xsabresx

    Xsabresx Icon

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    Oct 8, 2007
    I agree completely. I also feel that if someone (for example) gets Game Lounge, well then they got a gift. If they complain and then get $5.00 off for three months in lessens the gift.

    I am not sure I can explain it properly, but it is like saying....

    "Thanks for being our customer. Here is a service we offer and you can have it free for three months!"

    versus

    "Thanks for being our customer. Here is $15"

    Even though they are monetarily equal, the credit puts a price on it and suddenly you think "wow my loyalty is worth $15?"
     
  16. Jeremy W

    Jeremy W Hall Of Fame

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    Jun 19, 2006
    I don't agree with that line of thinking, but I see where you're coming from.
     
  17. DirecTV3049

    DirecTV3049 Legend

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    Sep 12, 2007
    As a follow-up to my post, I wrote a nice email thanking them for the gift, but saying that honestly, I wouldn't use it and might I have 3 months of Showtime or 3 months Starz/Encore in lieu of 3 months of Sports Pack.

    Got an email back within minutes sayins (in brief): "you've been a very good customer. Sorry you didn't like the gift. We've set you up for 3 months of Showtime instead."

    Don't know how to express this in words BUT the fact that they responded quickly to my email AND I got a "gift" that I'll actually use makes me appreciate DirecTV even more!! Maybe more than if they'd given me 3 months Showtime off the bat (perhaps, it was the responsiveness that gave it some extra "oomph" than just here's 3 month Showtime).
     
  18. SledgeHammer

    SledgeHammer Icon

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    Dec 28, 2007
    Wanna bet? If so, how much? I'll send you a PM with my bank routing number so you can wire me the $$$ or you can just paypal me the $$$ if you prefer.

    I pulled out a bill from 1/22/03... my package (TOTAL CHOICE PLUS) has NOT changed. I am still on the legacy TOTAL CHOICE PLUS package. I will not include the one upgrade I have made: HD access.

    My bill at that time was $39.99 per month. That was TOTAL CHOICE PLUS w/ LOCALS and $0/month for the DVR fee.

    Today, a mere 7 yrs later...

    TOTAL CHOICE PLUS w/ LOCALS is $61.49. My DVR fee has gone from $0 to $7. For a total of $68.49.

    For those not so inclined in math... thats a 72% increase just from 2003. Sorry, I could not locate a bill from 2002.

    Ok, so its not the full 100% that I claimed for the exact same service. Only 72%. Yeah... only.

    If I throw in the HD access fee, it'll hit 100%.

    Now you might say "Wait a minute... if you include the HD access fee, why don't you also include this and that and the other?"

    Well, I have not added any sports packages, movie channels, additional receivers, etc. The ONLY thing I have added in 8 yrs is HD access. In addition, DirecTV started charging for DVR access (which I had from DAY ONE for $0/month), so I AM including that fee.

    HOWEVER... HD access... well, thats a fine line... why? cuz... uh... we live in the era of HD now. Everybody has an HD TV.

    Ok, fine, I won't include it for the sake of the argument. So, for 8yrs of loyalty, my bill has gone up 72% (at least).

    Has my paycheck gone up 72%? No
    Has any other service or utility gone up 72%? No
     
  19. SledgeHammer

    SledgeHammer Icon

    1,964
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    Dec 28, 2007
    Found one from 2002. My first bill was $37.99 for TOTAL CHOICE PLUS w/ locals and DVR. That'd make it an 80% increase, not counting the HD access fee.
     
  20. Jeremy W

    Jeremy W Hall Of Fame

    13,447
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    Jun 19, 2006
    I don't know how you got the DVR for free back then, but that's not normal. Discounting that, your bill has gone up 62% in eight years.

    I never said your bill didn't go up. I never said your bill didn't go up a lot. I just said it didn't go up 100%. And whether you want to call it 62% or 80%, neither of those numbers is 100%. So my initial statement was correct.
    Counting the HD Access fee would be absurd. There's no point in even mentioning it.
     

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