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Another Dish Anywhere iPad Problem

Discussion in 'Hopper System Support Forum' started by tommiet, Jan 22, 2013.

  1. tommiet

    tommiet Godfather

    Dec 28, 2005
    After last weeks update, when I get to the log on screen, it just goes away for a few seconds and the log on screen pops back up. The ID/PW have not changed and they work fine on my computer.

    Action Taken
    1) Remove app and re-installed
    2) Rebooted iPad
    3) Reset iPad network settings

    All fail with the looping issue. Dish chat did not help and was told I would have to wait for an app update. Lame excuse.
  2. some guy

    some guy Godfather

    Oct 26, 2012
    Does this occur on any other devices or at www.dishanywhere.com?
  3. tommiet

    tommiet Godfather

    Dec 28, 2005
    Works fine on my computer on the same network.
  4. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    Dec 28, 2010
    I was able to use my iPad with the new application after the new update. I haven't used it this week.

    Please PM me your receiver number and your software versions so I can submit a trouble report to our engineers. Please let me know. Thanks.


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