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Any Progress on Channels I Get?

Discussion in 'DIRECTV Programming' started by islesfan, Nov 13, 2008.

  1. islesfan

    islesfan Hall Of Fame

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    I have seen the dedicated issues thread (and I have posted), but I was wondering if there had been any progress? After the initial progress, the effort seems to have stopped. I am thankful that my HR20 and 21 no longer try to record Islanders games on the channels in the 600's, but those channels still appear as "channels I get." Likewise, there are many non-English channels I don't get, as well as a ton of porn channels I'd never get, and for that matter, one of the Showtime channels (I do get HBO, but not Showtime).

    Where do we stand here?
     
  2. jdspencer

    jdspencer Hall Of Fame

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    The latest firmware upgrade will grey out those channels.
     
  3. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    I can tell you that there is a renewed effort within DIRECTV to try to improve this.
     
  4. islesfan

    islesfan Hall Of Fame

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    But if they can be greyed out, why can't they be disappeared out? It seems like an unnecessary step.
     
  5. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    If you set your favorites list to Channels I Get, they will disappear, when the system is working properly.
     
  6. EyeRonik1

    EyeRonik1 Mentor

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    Nov 26, 2007
    Then what's the point of a favorites list? Why not just set it to Channels I Get?
     
  7. myselfalso

    myselfalso Godfather

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    Jan 25, 2006
    Isn't that the same thing?
     
  8. Jhon69

    Jhon69 Hall Of Fame

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    Central San...

    Because as in my case I don't want to see the PPV channels and Shopping Channels and XM Music Channels ect..So having the option to make a Favorites List is good!.;)
     
  9. Richierich

    Richierich Hall Of Fame

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    Yeah, once you set up your Favorite Channels List you are done except to occasionally go in and add new channels that have been added. I normally find out about those new channels right here at the Great DBSTALK.COM and then I edit my Favorites List and add those channels and I am back in business with just the channels I want to see!!!

    Not really that difficult!!! Ain't Rocket Science!!!
     
  10. neocharles

    neocharles Legend

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    Aug 4, 2008
    Any new word on this?

    Currently it is set up on favorites list: Channels I Get.

    Channel 870 is listed as something I get, but I get the error "Channel Not Purchased (721). "

    Is it true, I don't get this channel, or is there something wrong with the box/release/my account?!
     
  11. sdirv

    sdirv Icon

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    Dec 14, 2008
    Channels I get is sort of worded wrong.....

    It should say:

    Channels Available to Me

    It's a listing of channels you are capable of receiving, not the channels that you in fact pay to receive. I, for one, don't understand the issues with "this".
     
  12. Richierich

    Richierich Hall Of Fame

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    Some channels you have to pay for but they are listed in Channels I Get. This probably one you have to pay for. Sometimes however, you can get that message for a channel you are supposed to have access to but your account has been de-authorized accidentally so you have to call Directv to have them re-authorize your account so you can have access to them.
     
  13. Ken S

    Ken S RIP

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    Yes, but ALL channels are available to you if you're willing to pay for them (except perhaps the DNS Networks).
     
  14. sdirv

    sdirv Icon

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    Dec 14, 2008
    Thanks for repeating what I said........(grin)

    That's why I don't understand this "issue", or why it's an issue. "Channels I Get" is the list of channels available (if I subscribe to them) when the receiver scans the incoming signals. Doesn't mean I'll get all those channels (if I haven't subscribed to them).

    As a subscriber (who pays the bill), I should know which channels I'm suppose to get. Knowing that, it's easy to use one or both of the custom lists to tailor my own list of channels I REALLY get.

    On my H20, My Custom1 is the list of all the channels I REALLY get. Custom2 is the list of OTA channels I'm pulling in.......
     
  15. Racer88

    Racer88 Icon

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    Sep 12, 2006
    CIG is NOT "channels available". It's the channels in in your programming package. PPV channels/events/movies also won't get filtered by this.

    The issue is that it is a very basic and necessary function for DVR's.

    The progress on this has by all appearances STOPPED months ago. Still showing all the Para Todos and private network crap as channels I get just to name some flagrantly obvious ones. 1 or 2 of the channels in the HD extra pack are as of yet to be properly filtered by CIG too.
     
  16. sdirv

    sdirv Icon

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    Dec 14, 2008
    I see......it's mostly semantics I guess.

    As I originally said.....since CIG in reality is channels available, and folks with DVR's need a different functionality.....they wish CIG was something different, what they need is a Channels I Subscribe To.

    I think I understand the issue now. Folks with DVR's need some method of NOT searching/finding and then scheduling programming by accident that they don't subscribe to. They need a filter to help them, and mere lists of channels don't do that. They need a list of the channels they really get to search/schedule with instead of a listing of channels that are available......no matter what it's called.
     
  17. Barmat

    Barmat Godfather

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    To me this is a huge issue. It makes both the search/DOD functions crippled. I hate having to weed through listings for shows on channels I don't have in my package.
     
  18. russdog

    russdog Godfather

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    Not in my case.
    It's still listing channels to which I don't subscribe, and it's still doing inappropriate auto-recordings because of it.

    Great. Another "renewed effort". Too bad they didn't deliver on the previous so-called effort.
    This is not rocket science, it's just making a relatively simple db work right.
    Why don't they just put competent people on the problem?
    It's a billion dollar outfit, and they run it worse than a mom-and-pop store.
     
  19. whitepelican

    whitepelican Godfather

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    To be fair to DirecTV, there has indeed been some recent improvement in the CIG. But they still have a long ways to go. In the past month or so, they have taken care of most channels in the 200-380 range. A lot of people here never knew they were a problem because if you had Choice Extra or Premier as your base package you received every channel in that range anyway. But if you had Choice or Family, it was obvious there were a lot of 200's and 300's that weren't working properly in CIG. Well, they now are for the most part.

    There are still a lot of channels (mostly in the 400's or 600-799) range that aren't working properly, though.
     
  20. Steve

    Steve Well-Known Member

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    Lower...
    As Earl used to say, "Ding, Ding, Ding! We have a winner!"

    /steve
     

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