This weekend I called looking for a deal on NHL CI. Got sidetracked due to a dispute about whether activating an owned receiver which I did in November 2011 should add a 2 year committment. After getting shuffled between a few different CSRs and supervisors, finally got to a retention person and I communicated politely my growing annoyance at having been on the phone 40 minutes already trying to sort this out. I have been a D* customer since the Primestar buyout in 1999. She offered $20/month off for a year, $10/month additional off for 2 months, free Premier for two months, and free NFL ST in exchange for me agreeing to be back under contract through November of 2014. Despite all this free stuff, they wouldn't give an inch on the NHL CI price although I could now buy it easily with all of those discounts. The lady said I was probably right about me not really being under contract but that it would be really complicated to fix. I accepted her bribe to drop the matter.