Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. Billzebub

    Billzebub Godfather

    828
    56
    Jan 1, 2007
    Pittsburgh, PA
    My $60 dollar a month discount drops off after this month. Called today to see what I could get. Nothing for Sunday Ticket yet, but was told to call back at the end of the month. $110 a month of my premiere package for the next year. No contract, although when I call back I intend to order a 4K genie mini which will put me under contract. Just got a TCL series 6 4K Roku tv and want to add 4K service. I know the added discount would pay for Sunday Ticket, but I’d Like to see if I can just get the red zone channel again like I did last year.
     
  2. GordonGekko

    GordonGekko Active Member

    430
    31
    Dec 5, 2015
    Which number did you call?
     
    longhorn23 likes this.
  3. Ms. J

    Ms. J Member

    84
    13
    Aug 12, 2018
    Good luck! I already was charged so had them cancel. My bill ends on the 2nd so I won't be adding ST until the 3rd. But think I will be cutting the cord next year. It really is crazy how some people get amazing discounts and some get next to nothing.
     
  4. booster94

    booster94 Cool Member

    35
    1
    Feb 2, 2007
    I was just able to get this deal via the chat. CS first told me nothing was available and I asked to chat with loyalty. They came back with the following which I was content with. This is down from 303.43 that I was charged with this month after Sunday Ticket kicked in. I'm an 18 years subscriber that's had Premier from day 1. This did not require a contract extension.

    $38 off/6 months on premium channels, $5 off/12 months and $16.50 off on NFL ST MAX installments. Your monthly bill will be $239.95+taxes and you will keep same PREMIER package.
     
  5. Microphone

    Microphone AllStar

    262
    41
    Jan 30, 2007
    Massachusetts
    And those pictures on MLB.TV, NHL.TV and ESPN+ (the major events) are spectacular with a halfway decent internet connection. So impressive.
     
  6. Gregg Nowell

    Gregg Nowell New Member

    2
    1
    Aug 13, 2019
    First call was in regards to no NBC or CBS, was told all negotiations with NBC owner are off and not to expect it back. Got $15 a month off. Next call was about WiFi looosing signal. They could find no issue with their signal and said it must be in my house. Sitting 2 feet from the modem, lost connection 12-15 times in 2 minutes. Rep was in India and could not grasp the fact the problem is not inside my house. Ended up getting a WiFi extender which has made no difference at all. Asked when my contract was up and told I was not under contract. Was transferred to Loyalty and got $30 off for 12 months. I am cancelling Directv and AT&T wireless. Going with Dish, they currently have a great new customer offer and they have no issues with NBC or CBS.
     
    daniloni likes this.
  7. Ms. J

    Ms. J Member

    84
    13
    Aug 12, 2018
    Nice discounts though. Or decent. More than a lot of people, including myself, get. I don't get anything via Chat. But I hear you on the better deals elsewhere, which is why I think after this year I will be switching.
     
  8. Ms. J

    Ms. J Member

    84
    13
    Aug 12, 2018
    Well, these messages inspired me to call. I got no offers. Not even $5 off for 12 months even though 2 reps have offered it to me. Apparently that is contingent on Autopay. I ended the call with a one time $40 credit. At this point I have been given $235 in credits since this saga started last week. I also was refunded the ST charge of course making it $284.

    Directv is so stupid at times. Initially most of us call to get a deal on ST. They refuse to give me more than $12.25 off a month for it. They refuse to give me any monthly credits yet will give me $235 off. I wasn't even asking to get it for free, but here I sit $60 away from the cost not accounting $12.25 off.

    Last year wanted another $120 off ST but ended up paying $80 less a month.
     
  9. Gregg Nowell

    Gregg Nowell New Member

    2
    1
    Aug 13, 2019
    Dish will give a lot to get DTV customers. Now, there is a $300 Visa Cash Card on top of their promo offering. Call DTV and tell them you want to cancel, they'll tell you if there is a charge. The $300 gift card should pay for any charge.
     
  10. Ms. J

    Ms. J Member

    84
    13
    Aug 12, 2018
    Interesting. I think I don't look into stuff because then I will have to face the fact that I pay too much for any value I'm getting. Lol.
     
  11. mrknowitall526

    mrknowitall526 Active Member

    433
    44
    Nov 18, 2014
    Lehigh...
    I called today, since my credits expired on the 8th. The first rep couldn't find anything. I asked to be transferred to the Loyalty Dept. The guy didn't even ask many questions, put me on hold, and gave me $47.50 off for 12 months. When the email came, I noticed they'd added the Movies Extra Pack and the $2.50 was covering half of that. So I logged in to cancel that. When I went to check out, suddenly another $60 off for 12 months appeared?!??? I'm on Preferred Xtra for $99.99 and now apparently I'll get $105 off per month??? Not sure if I buy that because not seemed like a glitch but I guess I'll find out when the bill comes.



    Sent from my Pixel 2 using Tapatalk
     
  12. mrknowitall526

    mrknowitall526 Active Member

    433
    44
    Nov 18, 2014
    Lehigh...
    Well I guess maybe it worked out?[​IMG]

    Sent from my Pixel 2 using Tapatalk
     
  13. jimmie57

    jimmie57 Hall Of Fame

    9,637
    746
    Jun 26, 2010
    Texas City, TX
    I see that you have the preferred Xtra package.
    Could you tell me if you get 206, 209, 212,213,217,218, 219,220,221 ? channels.
    There is just so much wrong information out about the Preferred Xtra package.

    I am looking into changing mine to get rid of the Local Sports Charge.

    Thanks
     
  14. whorne

    whorne New Member

    56
    7
    Dec 3, 2011
    I have the Xtra package and confirmed that I can get these channels: 206, 209, 212,213,217,218, 219,220,221.
     
  15. jimmie57

    jimmie57 Hall Of Fame

    9,637
    746
    Jun 26, 2010
    Texas City, TX
    Do you have the Xtra or the Preferred Xtra ?
    Thanks
     
  16. mrknowitall526

    mrknowitall526 Active Member

    433
    44
    Nov 18, 2014
    Lehigh...
    It drops some sports channels and picks up things like Hallmark Movies & Mysteries. We don't watch many sports but we seem to be able to watch major things on cable sports when we need to.

    Sent from my Pixel 2 using Tapatalk
     
  17. jimmie57

    jimmie57 Hall Of Fame

    9,637
    746
    Jun 26, 2010
    Texas City, TX
    Sorry, but that answer was zero help.
     
  18. whorne

    whorne New Member

    56
    7
    Dec 3, 2011
    Please accept my apologies- I went to verify my plan and I am actually on the Choice plan. Again, sorry for the confusion.
     
    jimmie57 likes this.
  19. longhorn23

    longhorn23 Member

    39
    33
    Jan 19, 2019
    which number did you call? Thanks!
     
  20. mrknowitall526

    mrknowitall526 Active Member

    433
    44
    Nov 18, 2014
    Lehigh...
    1-800-531-5000. But I had to ask for the Loyalty Dept

    Sent from my Pixel 2 using Tapatalk
     
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