My parents are on Spectrum and I told my mom to call loyalty / retention as they were getting ripped off. Guess what happened? Loyalty conned them into downgrading to a lower bundle and now they are SERIOUSLY getting ripped off. They have 100Mbps and only a handful of channels. I even suggested streaming for them (boy a couple of folks on here must be loving that sentence lol), but my dad takes years to investigate things, so... maybe by the next ice age. Otoh, I'm on Cox and they negotiated with me on the Gig service + phone. Several months ago, they had a promo on the Gig service + free lifetime no data cap for a fraction of what I was paying, so I called to complain and they wouldn't come down a bit, but they agreed to comp me the data cap thing for a year lol. One of my DirecTV promos fell off last month and my bill for Preferred Xtra + HR54 went up to 82.99, they wouldn't re-up anything, but its still a great deal. Not as great as what I was paying before lol, but oh well... from what I read, it'll go up again this month because of the tax thing?