Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. SledgeHammer

    SledgeHammer Icon

    3,365
    518
    Dec 28, 2007
    My parents are on Spectrum and I told my mom to call loyalty / retention as they were getting ripped off. Guess what happened? Loyalty conned them into downgrading to a lower bundle and now they are SERIOUSLY getting ripped off. They have 100Mbps and only a handful of channels. I even suggested streaming for them (boy a couple of folks on here must be loving that sentence lol), but my dad takes years to investigate things, so... maybe by the next ice age.

    Otoh, I'm on Cox and they negotiated with me on the Gig service + phone. Several months ago, they had a promo on the Gig service + free lifetime no data cap for a fraction of what I was paying, so I called to complain and they wouldn't come down a bit, but they agreed to comp me the data cap thing for a year lol.

    One of my DirecTV promos fell off last month and my bill for Preferred Xtra + HR54 went up to 82.99, they wouldn't re-up anything, but its still a great deal. Not as great as what I was paying before lol, but oh well... from what I read, it'll go up again this month because of the tax thing?
     
  2. lemmalone

    lemmalone Cool Member

    34
    2
    Jun 28, 2007
    I don't actually know for certain but there are a couple of threads on it and you might look here:
    Watching Recorded Shows After Cancelling Service
     
  3. codespy

    codespy Go Pack Go!!!! DBSTalk Club

    1,886
    309
    Mar 29, 2006
    Seasonal
    When cancelling, have the satellite coax input already disconnected from the IRD, and Ethernet disconnected, otherwise the mothership will send a signal to the IRD killing the DVR service.
     
  4. James Long

    James Long Ready for Uplink! Staff Member Super Moderator

    50,985
    2,294
    Apr 17, 2003
    Michiana
    And if you ever connect them again, expect a kill signal from the mothership! :D
     
  5. studechip

    studechip Godfather

    1,863
    158
    Apr 16, 2012
    I just upgraded to 4k for $99 and got $60/month off for two years. Good deal.
     
  6. codespy

    codespy Go Pack Go!!!! DBSTalk Club

    1,886
    309
    Mar 29, 2006
    Seasonal
    Sorry, I should have included that too (Other than the old DirecTiVo's, which still play recorded programs even if DVR service is not active).
     
  7. Glenee

    Glenee Cool Member

    88
    13
    Sep 22, 2007
    I don't know what Directv is going to do to stop the Mad exodus of subscribers ?
    I know that what I have seen so far will not do it.
     
  8. Glenee

    Glenee Cool Member

    88
    13
    Sep 22, 2007
    You will have to wait and see your final bill, and how many add-on fees you have on the bottom line.
    What package do you have ?
     
  9. studechip

    studechip Godfather

    1,863
    158
    Apr 16, 2012
    Wait and see for what? My package is Choice Classic, and the bill is going down $60/month for 24 months. There aren't any more add on fees than there were before.
     
  10. Glenee

    Glenee Cool Member

    88
    13
    Sep 22, 2007
    Your good then.
    I have the Xtra package. They said the bill would be $105 with DVR's. When I finally got the email about the changes it was $138.00. I am glad I asked if this was month to month and no long commitment. Going to have to call them back but it sure is the poops to set on the phone for an hour to have them come back and Say we found you a $10.00 credit.
     
  11. bobcnn

    bobcnn Mentor

    115
    33
    Nov 10, 2007
    Atlanta &...
    Interesting tidbit (at least to me), I canceled after 25 plus years (when bill went from $90 to $160, and they would not offer me any discounts) and they sent me a box to return everything in (I also got an email telling me just to take the DVR's to Fedex (which I'm going to do because it is easier). The Fedex guy brought the box today, and he told me he was about to cancel Directv because his price jumped, and in the past few months he said he has delivered "hundreds" of the recovery boxes to people on his route. On another note, I just want to think everyone on this site that has answered my questions, and also entertained me.
     
  12. mccarthymac

    mccarthymac New Member

    16
    0
    Oct 19, 2016
    Indiana
    I called yesterday one day after my discounts expired. My bill was scheduled to jump from $90 to $140/month. Agent was able to restore the $50 discounts in a matter of minutes without additional commitment. I accepted, but I could get by for $50 by switching to yttv (has all the programming and sports that I require). I don’t mind paying a premium for the convenience and limited 4K content, but picture quality is the most important factor to me. How does yttv compare to DTV? Thanks!
     
  13. NR4P

    NR4P Dad

    6,566
    334
    Jan 15, 2007
    Sunny Florida
    20+ year customer here. $50 12 mos discount ends in a few days. Called 3x to extend it as have done in the past, this time all 3 retention folks have said no can do. They are not negotiating like they used to. Will let the bill jump up 1x, if still no deal then 20+ year relationship ends.
     
  14. bobcnn

    bobcnn Mentor

    115
    33
    Nov 10, 2007
    Atlanta &...
    YTTV picture quality is as good if not better than Directv. I also like the fact wherever I go, I can take all my channels and DVR with me either by bringing along a media player, or just watching on my mobile device. I like the program guide on my iPad, you hover over a station, and in the box next to the show, live video plays. I tried several of the streaming services, and YTTV had all the channels I wanted. Playstation Vue was a close second. All offer a free trial for a few days, good way to figure out which one if any are good for you.
     
    Last edited: Oct 17, 2019
  15. southsider

    southsider New Member

    32
    12
    Mar 16, 2013
    Dallas
    We have YTTV as well. Guide and other onscreen graphics are colorful and feature large, eye-pleasing fonts. Info in the guide isn't as readily available. For example, when you click on a show, it still takes a couple other clicks just to get to basic info about the show. But a couple more clicks and you have extensive info. I love the way YTTV uses intuitive suggestions, and it surprised me how little I actually use a guide now. From the home screen, I can start any show I'm interested in, go to it live, or schedule it to be recorded. Because there are constant "similar" show suggestions, we have discovered many new programs we otherwise would never watch. We were big fans of satellite TV, but cost is too high for us now. Back when satellite was uniquely different from other carriers (namely how it was able to deliver unique channels and distant signals), it stood out. Today it seems (at least to us) even behind cable in channel selection and number of HD channels. There are only 70 channels on YTTV, but they are the ones we watch, and the picture is always excellent.
     
    bobcnn likes this.
  16. bnwrx

    bnwrx Icon

    1,198
    74
    Dec 29, 2007
    colorado,...
    Glad it works for you and others, but still no local RSN's, so for those who enjoy more sports it just doesn't work....maybe someday.... though it will probably be more expensive then.
     
    TheRatPatrol and compnurd like this.
  17. GreyGhost00

    GreyGhost00 AllStar

    69
    0
    Aug 12, 2003
    YTTV has local NBC Sports (formerly Comcast SportNet) and Fox RSNs (you get your local one, not all of them like DTV) but not ATT SportsNets nor MSG.
     
  18. bnwrx

    bnwrx Icon

    1,198
    74
    Dec 29, 2007
    colorado,...
    Yes I know....and for us in Colorado it would mean no Baseball, no NBA and no NHL coverage of our local teams....
     
    compnurd likes this.
  19. compnurd

    compnurd Hall Of Fame

    3,659
    625
    Apr 23, 2007
    Evans City PA
    Same in Pittsburgh
     
  20. bobcnn

    bobcnn Mentor

    115
    33
    Nov 10, 2007
    Atlanta &...
    You might check out Playstation Vue. They have just about all the RSN's that Direct has. Also just about all the other channels that YTTV has. I just liked the YTTV interface a little better, and a couple of other little things.
     

Share This Page

spam firewall

Advertisements