Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. Jun 7, 2020 #2501 of 2764
    TV_Guy

    TV_Guy New Member

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    I think there is a difference in that the Passport offers extended access. I guess it comes down to what you want to view and when you would like to view it.
     
  2. Jun 7, 2020 #2502 of 2764
    TV_Guy

    TV_Guy New Member

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    I'm looking at the recordings for MLB tonight since I don't have 2.5 set to record. Looks like when they have multiple recording of the same episode it opens an Options listing where you can choose from 5 recordings of that days episode. If you are recording a show with 200+ episodes my suggestion of noting the season and episode # might be best. For your average show with just a few seasons finding the episode should be easy.

    I don't often see the DVR and VOD option. Showed up for Supergirl since it recorded off the local CW affiliate and The CW with the latter being VOD. Amber background to show the VOD option.

    Another option is to use the scheduled tab to obtain the season and episode numbers of series schduled to record.
     
    Last edited: Jun 7, 2020
  3. Jun 7, 2020 #2503 of 2764
    SledgeHammer

    SledgeHammer Icon

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    Upon further investigation, Youtube is a non starter for me. No Diy, Science or even History. Now I remember researching these before. I'd have to get Youtube and Philio. Thats $50 + $20 + $6 for pbs and juggle all these services. $76 is cheaper of course, but the juggling would be a royal pain. I don't think I would go that route. If it was one and I just had to live with the youtube dvr...
     
  4. Jun 7, 2020 #2504 of 2764
    TV_Guy

    TV_Guy New Member

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    If you are only missing 1 PBS affiliate you could probably watch your programs a couple of days later on the PBS affiliate they offer or use the free PBS app. As far as juggling goes people move between Prime, Netflix, HBO Max and YouTube without much pain. I think it just takes a little getting used to. Personally although I have a half way decent cable company I would not use Altice for tv due to their fees. Between DVR, set top box, broadcast and sports fees they are not competitive. The other OTT services have their share of missing channels and inferior DVR offerings. If picture quality is a consideration you will find that not all of them are equal to YouTube TV.

    When I was planning my departure from D*, I originally thought Directv Now would be perfect since the channel lineup was identical with a few minor exceptions. Then they restructured Directv Now removing channels and raising prices. It occurred to me that if I wanted to leave D* I was not going to have the identical lineup and have all programming from a single source. I'm thinking the expression "no pain, no gain" applies.
     
  5. Jun 9, 2020 #2505 of 2764
    RobAirWaves

    RobAirWaves New Member

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    I have the Choice Pack. I called today to cancel the Auto renew of the 2020 NFL Sunday ticket which would have been $293.94 one time or 6 x $48.88 per month. Last year was free. They charged @293 or so and then credited the full $293 amount on the same bill.Whilst on the phone the agent gave me $45 off for 12 months off my Choice packag for being a loyal customer - with no additional commitment. I asked if they could stretch it to $50 off for 12 mths, but the agent said that was the deal.

    So I took the $45 mo off , and got a confirmation Number, so that I can make sure I get it. In addition, I then asked for any discounts on Sports Pack and Starz, as there is no Sports. She said nothing right now, but to call back in July and August.

    I then asked if there were any discounts on the Sunday ticket. She said to call back just before the season in Aug Sept. (Since I knew that I first had to cancel the auto-renewal) I was just checking... I received free Sunday ticket last season. But I did not get a 12 month credit as the best they could do last season was $15 off for 1 year, which I did not take at the time. Plus Starz Sports Pack discounts for 6 months. But I've seen that if you get ST free one year, they are not likely to give it up the following year. I'll try and get Sunday ticket for free again this season. But at least made the 1st step by cancelling the auto-renewal. Between the years that I got Free ST, I paid a discounted deal of $99 or so for ST. So that's about it.

    I realize AT&T don't have much of a discount mentality now, following their acquisition of DTV - so I'm resigned to having less discounts, period. But at least I got the 1 year $45 mo off for my call today.

    If there is a NFL season, I'll see if there are any discounts, and any other discounts on the regular DTV pacakages I felt good that I did get something for my NFL cancellation call. :)
     
  6. Jun 9, 2020 #2506 of 2764
    b4pjoe

    b4pjoe New Member

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    I got ST for free last year. Without even asking to get it for the 2020 season I got an email saying I would get ST free again in 2020. Then about 1-2 months after that I got a text and an email from AT&T saying that I will be getting ST Max free for 2020.
     
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  7. dtv757

    dtv757 Icon

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    I still haven't gotten any of those NFL ST free emails


    Sent from my SM-N960U using Tapatalk
     
  8. whorne

    whorne New Member

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    Me either!
     
    dtv757 likes this.
  9. mickat

    mickat New Member

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    Me either!
     
  10. Glenee

    Glenee Cool Member

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    I got 3 of them, telling me I was going to get the NFST Max Free this season. Then they started charging me installments for the NFST. I called and the rep said she could not see how I was supposed to get the ST for free so I cancelled NFLST.
     
  11. b4pjoe

    b4pjoe New Member

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    You mean last season? I ask because they don't start charging it to your bill until right around the bill at the start of the season which would be around the September billing cycle. At least it has always been that way for me.
     
  12. krel

    krel New Member

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    found out today that when i down graded my package to the ultimate from premiere the rep lost my 52.01 first year discount:mad:.. after telling her that there in breech of the contract and threatening to cancel she transfered me over to the loyality dept and the rep there gave me the 52.01 back along with another 20.00 for the first year once i threatened to file an FCC report.. DTV is awsome but it's the customer service that sucks!!! i never delt with a company that can have you pulling your hair out in 2 seconds
     
  13. compnurd

    compnurd Hall Of Fame

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    You really gotta worry about those breeches of contracts
     
  14. dtv757

    dtv757 Icon

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    I'm still legacy DirecTV and I feel their customer care is great . Much better than local cable co

    Sent from my SM-N960U using Tapatalk
     
    compnurd likes this.
  15. scottchez

    scottchez Icon

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    Called Retentions today, was only offered $30 off a month for a year while still under contract. $30 was only after I demanded to cancel ASAP.
    I said, you gave me large Visa Cards when I signed up, more than covers the early termination fee so I canceled ASAP. $30 was not good enough for my now $150 a month bill.

    The other streaming services are so much cheaper so that will also pay for the fee.
    The Streaming services are Half the Price it seems or better if you factor in the cost of a cheap Roku or Firetv hardware purchase.

    Will see if the WinBack team ever calls with a real deal.
     
  16. krel

    krel New Member

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    i got the premier package for 111.00 a month for two boxes and the protection plan;). once i threatened to cancel and threatened to file an FCC report after i lost the year discount of 52.01 along with two light up remotes!!!
     
    Last edited: Jun 16, 2020
  17. krel

    krel New Member

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    your lucky!!! i'm on an ATT acct. my personal exp with customer service is. they don't know how to authorize the boxes as mine kept wanting to restart everytime when exiting the menu after downgrading my package i had to call back in and have someone re authorize the box and that phone took 1hr and 20 mins:eek:. when my genie failed they set up a whole new installation as if i was a brand new customer when all they had to do is drop ship a genie via fedex:confused:!!! then there was the day of being hung up on 10 times wich didn't help matters either:(. everything's back to normal now and i'm a happy camper:);). we have spectrum cable out here they suck there's always an outage nothing ever works but customer service is great and well trained in tech support!!! though the channel lineup and PQ sucks as well as there world box and all of the fee's they tack on...
     
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  18. scottchez

    scottchez Icon

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    % Canceling your contract early is not always bad, here is why

    Good surprise.
    Got charged $10 time 12 for cancelling early. I did this as the price went from $71 a month to $147 a month- doubled
    I had thought it would of been $20 a month or $240

    GOOD NEWS- when I signed a. year ago, up they gave me a $300 Visa card plus HBO for a year plus the NFL package for switching, so in the end I still came out ahead with the $120 cancel early fee.

    Even better news- since I still have the ATT cell phone , I get their ATT Now plan which also gives me free live TV channels. It has all the channels that YourTube TV is missing.

    I am on Yourtubetv now with a better picture and unlimited DVR storage (each recording stays for 9 months) , plus ATT NOw which also for for the Channel Apps for on demand and live, I have all the channels I watch

    Conclusion- do your own math if your still in a contract, it may not be as bad as it sounds to cancel.
     
  19. Phil T

    Phil T Well-Known Member DBSTalk Club

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    Also if you are canceling because of a screw up on their part, it is pretty easy to get the early termination fee waved via Office of the President.
     
  20. compnurd

    compnurd Hall Of Fame

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    Evans City PA
    I am cancelling as we speak. Just got a 192 dollar bill No Offers
     

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