Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. kdb29127

    kdb29127 New Member

    14
    9
    Dec 23, 2019
    I called 866-595-2871 back in March and got $60 a month off for 12 months. I have 3 HD receivers but only subscribe to the grandfathered total choice package but I have been a directv subscriber for 25 years.

    Sent from my SM-G960U using Tapatalk
     
    dtv757 and longhorn23 like this.
  2. cpd5215

    cpd5215 Member

    111
    5
    Aug 28, 2016
    Ohio
    Ok...Anyone had experience with this one...I have combined bill with wireless and DTV. My contract expires in 3 days. I called 6/8 to discuss if there were any discounts available to me as my bill has risen as credits have fallen off. My total bill is $337 (ATT and DTV). The rep would not work with me so I set up cancellation for 7/18(end of contract). I received a call (voicemail) on 6/27 from 844.212.1844 stating I am eligible for a 50% discount off my bill and an "upgrade". I called back today to follow up on the offer. I told her about the voicemail I received and she put me on hold for 3-4 minutes to look into my account. After the hold she came back and stated I was eligible for the following...I would receive 50% off my total bill, $337 x.5 =$168.50/mo. I would need to prepay the remaining years billing cycles, minus 1 cycle as DTV/ATT would pick this up. So that leaves me with 4 cycles to pay upfront for a total of $674. Then for the next two years, my monthly bill would continue to be $168.50 for the same wireless and DTV services I have now. NO contract extension and I can cancel at anytime. I asked her if I could pay the upfront balance with my credit card and she stated it was and "Ebay" promotion or "finance" offer and I would need to pay with an Ebay card with PayPal or something like that. I really don't use eBay or PayPal that often so I am not sure what sort of "card" she was referring to. I told her I needed to speak to my wife and could I contact the rep directly about the offer later and she stated yes and gave me her direct extension. So, with that said, this is one hell of an offer if its legit...Anyone ever heard of this before? Any advice? Thanks a lot!
     
  3. HGuardian

    HGuardian Godfather

    441
    8
    Aug 9, 2010
    It’s a scam. Directv will definitely take a credit card.
     
    longhorn23, b4pjoe and cpd5215 like this.
  4. MikeJW

    MikeJW Mentor

    48
    6
    Aug 17, 2006
    called today since i had $60.00 in credits rolling off after my current bill. tried to get them renewed for another year. best she offered was 45.00 off for a year, but declined since i cant afford to be paying more than i already was. so she looked and offered me $70.00 off for the next 6 months, which i accepted. she said i can call back after 6 months and they'll see what they can do for me. so wasn't the full year i wanted, but this will keep me there through january. good luck to everyone looking for deals.
     
    AngryManMLS likes this.
  5. bnwrx

    bnwrx Icon

    1,194
    71
    Dec 29, 2007
    colorado,...
    Scam...Scam...Scam...Run away very fast.
    Never...ever fall for anything that has you sending someone a Ebay card...
     
    longhorn23 likes this.
  6. cpd5215

    cpd5215 Member

    111
    5
    Aug 28, 2016
    Ohio
    Gotcha. Makes sense. Thanks.


    Sent from my iPhone using Tapatalk
     
  7. narrod

    narrod Godfather

    641
    13
    Jul 26, 2007
    Just called and received $45 off for 12 months,
     
    longhorn23 and dtv757 like this.
  8. longhorn23

    longhorn23 Active Member

    138
    140
    Jan 19, 2019
    which number did you call?
     
  9. narrod

    narrod Godfather

    641
    13
    Jul 26, 2007
    The 5000 number
     
    longhorn23 likes this.
  10. Jeff41

    Jeff41 New Member

    7
    4
    Dec 19, 2018
    How long have you been a customer? What's your current package?
     
  11. cmasia

    cmasia Icon

    1,233
    173
    Sep 18, 2007
    Las Vegas
    Premier since 2007 with MLB, NHL, and NFL ( if they make a deal ). Back in April, they sent me a note saying STMax is free for the upcoming season.

    For the past several years, they've given me a $60 per month Premier discount for 12 months, and occasionally a few extra smaller discounts for HBO, and Starz. Right now, it's $10 X 12 months, with 3 months to go.

    $60 discount ended this billing cycle so decided to call yesterday.

    No $60 X 12 available, but she gave me $70 X 6 and it appears in my transactions as "Covid relief".
    (Side note: I'll bet calling it "Covid Relief" entitles them to some tax advantage.)

    Could not offer anything on MLB, although as others have said elsewhere, we have until August 5 to cancel.
    I had her turn it on, but I doubt I'll keep it.

    I'll call in October when the $10 X 12 expires and in January when the $70 X 6 expires. Unless I'm able to keep these, I'll be looking at downsizing from Premier.

    Cheers,
    cmasia
     
    longhorn23 likes this.
  12. b4pjoe

    b4pjoe New Member

    1,483
    405
    Nov 19, 2010
    Why would they give you discounts for HBO and Starz when it is included in the Premier package and isn't a separate charge?
     
  13. cmasia

    cmasia Icon

    1,233
    173
    Sep 18, 2007
    Las Vegas
    Your guess is as good as mine. The $10 X 12 replaced those, but here was a bill from just before that started.

    upload_2020-7-24_12-46-31.png
     
    longhorn23 likes this.
  14. longhorn23

    longhorn23 Active Member

    138
    140
    Jan 19, 2019
    which number did you call?
     
  15. whorne

    whorne New Member

    71
    16
    Dec 3, 2011
    I called back today and was able to go back to my original Choice package and get the $70 promotion for 12 more months! However, I was not able to get anything on the Sunday Ticket yet though. The guy helping me told me to call back late August and he felt like I could get some kind of promotion at that time for the Sunday Ticket.
     
  16. narrod

    narrod Godfather

    641
    13
    Jul 26, 2007

    Less than two years this time. Twenty years before that.
     
  17. krel

    krel New Member

    291
    32
    Mar 20, 2013
    premier 99.99 a month
    movies extra pack 0.00 for the first year
    sports pack - 0.00 for the first year
    2 t.v. access fee's 0.00 for the first year
    genie 2 upgrade with a second 4K mini 0.00 upgrade fee
    RSN 0.00 for the first year
    a 50.00 credit on this months bill

    only been with em since march 13th. and it has been a complete nightmare with most of the CSR'S and a few installers..
     
    dtv757 likes this.
  18. bnwrx

    bnwrx Icon

    1,194
    71
    Dec 29, 2007
    colorado,...
    With those billing charges and credits, most people would think its not been a nightmare....good work
     
  19. dtv757

    dtv757 Icon

    2,228
    402
    Jun 3, 2006
    757
    I have always had a positive experience

    20 years... legacy directv still



    Sent from my SM-N960U using Tapatalk
     
  20. scottchez

    scottchez Icon

    1,142
    38
    Feb 4, 2003
    I did cancel and YESSSS,
    thanks to advise here I wrote a letter with the dispute form and they also refunded my $120 early termination fee.
    Thank you , who ever suggested that in this thread months ago. I owe you $120
     
    krel likes this.

Share This Page

spam firewall

Advertisements