Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. Billd300

    Billd300 New Member

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    Jan 18, 2007
    I received to calls today from 2 different numbers saying that there was a 50% disc on my direct tv package. The numbers were 681-321-8734 & 866-968-0274. I am very concerned about calling back because it seems like a scam. Has anyone else received any calls like this?
     
    dtv757 likes this.
  2. jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    Probably just me, but I would not call those numbers.
     
    longhorn23 likes this.
  3. longhorn23

    longhorn23 Active Member

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    Jan 19, 2019
    yes it’s a scam where they tell you to pay months of your bill ahead of time using eBay gift cards for 50 percent off.
     
  4. Billd300

    Billd300 New Member

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    Jan 18, 2007
    I was pretty sure it was a scam. Thanks for the info
     
    longhorn23 and dtv757 like this.
  5. BrucePadgett

    BrucePadgett AllStar

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    Nov 14, 2007
    SCAM! A few weeks ago a DirecTV rep confirmed to me that any blanket 50% off deals do not emanate from them. I just got another solicitation this week. When I informed them that DirecTV told me not to deal with them, the fellow on the line just kept trying to talk over me, until I hung up. Funny thing, his approach was exactly like the Medicare scam artists who try to get me to buy knee and back braces.

    Goniffs, one and all.
     
    longhorn23 and jimmie57 like this.
  6. weadjust

    weadjust AllStar

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    May 9, 2008
    Tupelo, MS
    Called today and said cancel my account to the phone robot. Got to a phone rep in retention. I asked when by billing cycle ends because I was considering other options for my TV provider. Rep asked why am I considering leaving Directv? Is it pricing? I advised I have other cheaper options with better equipment. The rep put me on hold and came back with $70 bill credit off a month for 1 year with no contract or obligations. Took him up on his offer.

    I have the Xtra package no movie channels or sports packages and 4 receivers.
     
    krel likes this.
  7. Oct 6, 2020 #2727 of 2743
    spiketoo

    spiketoo Cool Member

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    Sep 24, 2007
    Believe me I do realize that YMMV but with promos falling off at EOM, based on your experience is the 'best' time to call couple weeks before they fall off or after?
     
  8. Oct 8, 2020 #2728 of 2743
    Teetertotter

    Teetertotter Member

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    Jul 23, 2020
    Janesville, WI
    Did you log into your ATT account and see if there is - $70.00 appearing, for example. Just as a check. Also having said "No Contract." If you received, you are a genius! Maybe their policy has changed since last January's CEO announcement. Doing the "CANCEL" thing and getting a more experienced person, may have just done the trick, too. Nice!

    I just switched to DTV from Uverse this past January 8. When I switched over to DTV, it was $10.00 cheaper, which I didn't really care. I just wanted DTV. I did not ask if a promotion was applied or not for the Ultimate Pkg. I assumed there was as he mentioned it would go up after the first 12 months. I also have ATT internet. So, a couple days before the 12 months are up, I will be calling to keep the same package for a lower price. If I can keep it the same, good too. If goes up for the next remaining 12 months, being a new customer. Okay. I don't mind having to call every so often for any promotions. So be it.
     
  9. Oct 8, 2020 #2729 of 2743
    weadjust

    weadjust AllStar

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    May 9, 2008
    Tupelo, MS
    Yes I did log in and I have a $70.00 credit on my account for 12 months. Last week I called on behalf of my parents who are in their 80s. To my surprise they were under contract for 6 more months due to upgrading a D12 box to an HD box when they replaced an old TV. I asked if they qualified for any loyalty discounts and I was able to get them a $60 a month credit for 12 months.
     
    krel likes this.
  10. Oct 8, 2020 #2730 of 2743
    Teetertotter

    Teetertotter Member

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    Jul 23, 2020
    Janesville, WI
    How nice that was of them! Did you use the, "Cancel," this time too? You are a pretty nice son, in deed! We are in our mid 70's. lol Getting there.
     
  11. peano

    peano Icon

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    Feb 1, 2004
    Update: In Feb. got $40 off for 12 months. Called again citing income loss due to covid and got another $30 off for 12 months. So $70 off per month. Already shows online on my account. Not bad. Premier package.
     
  12. compnurd

    compnurd Hall Of Fame

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    Apr 23, 2007
    Evans City PA
    No offense. But if you called up stating COVID income issues and were looking to save money on the premier package I would have told you to downgrade or go fly a kite
     
    mke and MysteryMan like this.
  13. GordonGekko

    GordonGekko Active Member

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    Dec 5, 2015
    Well there has to be a reason why they don't do that.
     
  14. bjlc

    bjlc Icon

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    Aug 20, 2004
    well right now i have no premiums and my discounts had run out and I asked today for a covid discount and was told NO..
    i got free hbo for 3 months.. but no discounts.. and I haven't called them in months either.. nothing..nothing at all.. and i have total choice plus.. grandfathered.. so its not like I have a lot of room to cut..
     
  15. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    May 17, 2010
    USA
    Things could be worse. Your DIRECTV bill could be printed in Spanish and reading it could be considered viewing a PPV. :rolleyes:
     
  16. Glenee

    Glenee Cool Member

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    Sep 22, 2007
    You are right MM. Just when you think they couldn't get any worse they manage to out do theirselves.
     
  17. Doylize

    Doylize New Member

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    Jun 2, 2019
    Called the 877-999-1083 number and got $55 off a month for 12 months. I have choice,sports pack,4 receivers, and basic internet. I only upgraded from select 6 weeks ago. I had downgraded to select for the 1st time back in Jan after FB season.
     
    longhorn23 likes this.
  18. krel

    krel New Member

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    Mar 20, 2013
    shh don't give em any ideas. next they will charge for looking at the damm bill and prob charge more for english:D:confused:
     
  19. rcodey

    rcodey AllStar

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    May 28, 2007
    Called last week asking about 4K service . Rep did not know what 4K service was . She then asked if I would like Sunday Ticket and Max for free the rest of the season and Sports Pack free for 6 months . I took them both .
     
  20. mke

    mke Member

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    Sep 8, 2015
    Called today to cancel mlb auto renew and they gave me sunday ticket for free. I didnt even ask for it. I dont think people are watching the nfl so they are giveing it away

    Sent from my SM-N986U using Tapatalk
     

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