Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. May 4, 2021 #2961 of 3151
    Rob37

    Rob37 Well-Known Member

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    I call in annually after the 1st of every year and have been getting a $60 a month credit for 12 months. This is like my 4th year of getting this discount & I sure do enjoy it because I get the NFL & MLB Every year & that discount does help on the old monthly bill.
     
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  2. JVK

    JVK New Member

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    Aug 6, 2014
    Grand Rapids MI
    Just received $70 off per month to keep me on for another year.
     
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  3. mitchflorida

    mitchflorida Godfather

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    $70 off is great, but what are you paying now after the discount?
     
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  4. etexlady

    etexlady AllStar

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    Oct 21, 2007
    I have the worst luck getting discounts. I call and might be offered some movie channel for half price for three months or a few dollars off for some channel I don't care about. Typically they tell me there are no discounts at the time and to call back nearer to the beginning of my billing cycle. Even Loyalty brushes me off. This is how they treat a 14 year customer. I can go to local cable and get a bundle for TV/Home Phone and Internet (1 gig) for less than I am paying Direct TV. I'm stupid not to go ahead and do that since it is obvious DTV doesn't care to keep me as a customer.
     
    Last edited: May 12, 2021
  5. dtv757

    dtv757 Icon

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    Try to reach directv/att on social media via Private message (fb messenger /Twitter) .

    Me personally I wouldn't go to cable for video . If u don't have fiber available that I guess you like me and have to use docsis for broadband
    Sent from my SM-N960U using Tapatalk
     
  6. Teetertotter

    Teetertotter Member

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    Jul 23, 2020
    Janesville, WI
    I received $35.00 off my Ultimate Pkg this past January. I will be calling back very shortly before my June billing cycle for any other promotion/discount. Maybe work on the HD fee, sports fee, etc. if no discounts at the time. AT&T DTV and U-verse have been good to me since 1994. Back then, Showtime would email me the movies that month, that would be in DD. I was good to go. I have their DSL 100Mbps which is $40.00/mo.

    DTV is good and has the best HD picture quality anywhere, with upscaling TV and AVR. Their promotions maybe sporadic and have to call every so often. Whether the sporadic promotions are true or not, but that is what The Office of the President[Staff] and over the years have always said.

    I know, it is a hassle, but if you want to save $$$, that is the requirement and only takes about 20 minutes of your time. Call the loyalty dept or the office of the president{Staff]
     
    Last edited: May 13, 2021
    krel likes this.
  7. mitchflorida

    mitchflorida Godfather

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    May 18, 2009
    Gosh, I hate to say this, but you may have to threaten to disconnect. You should get at least $25 off your bill.
     
  8. harsh

    harsh Beware the Attack Basset

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    Salem, OR
    You would benefit greatly (and we wouldn't have to hear about it anymore) if you got over your vendetta against DOCSIS. DOCSIS is not the problem and to use it as a pseudonym for cable company provided broadband is wrong if for no other reason than it hides the true culprit; any beef your might have is directly with your cable operator.
     
  9. compnurd

    compnurd Hall Of Fame

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    Evans City PA
    YUP... and he clearly has no clue that people with Fiber have the same issues.. he has an issue he should get fixed...
     
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  10. Teetertotter

    Teetertotter Member

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    Jul 23, 2020
    Janesville, WI
    1-1/2 years ago, I know for a fact, from an installer, that Spectrum cable customers have been switching over to Satellite. That would be in our area. I see the Spectrum trucks working on the lines and can imagine how old some of the lines are in our city. I'm sure their rates go up like every body else, but new subscribers receive new introductory offers, just like DTV and others.
     
    krel likes this.
  11. krel

    krel New Member

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    Mar 20, 2013
    you might have to call more than once and play russian roulette and get some csr torcher before you get a discount
     
  12. mopardude01

    mopardude01 New Member

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    Aug 2, 2013
    Don't feel bad, I was a 20 year customer of D* and they would promise me a discount, but when the bill came in, guess what no discount. I would call retention and they would tell me they couldn't do anything this month but I should see it next billing cycle. Then I might for a month, then back to regular bill again. Promise me 6 months, but never seen it for a consistent 6 months. Got fed up with all the lies and left at&t, never looked back. Bad businesses model to retain customers if you ask me.
     
  13. leadout_kv

    leadout_kv Mentor

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    Nov 4, 2006
    was getting $70/mo off for year with the xtra package (not an advertised package but is available). offer just expired.

    just called yesterday and was offered and accepted $65/mo off for same. bill went from $87/mo to $92/mo.
     
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  14. etexlady

    etexlady AllStar

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    I gave up on DTV and had local cable installed. So far it's been great. No rain fade and it plays well with my Sonos Beam (no audio dropouts). When I called DTV to cancel the agent went on and on about what they could do to keep a long term customer and offered me $60/mo discount. I told her I had called several times since the first of the year for discounts but was always told nothing was available. I told her the cable had already been installed and I was happy with it. She was apologetic I had not been offered any incentive to stay but said I was always welcome to return if I later wished to do so.
     
  15. dtv757

    dtv757 Icon

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    Noooo i can't believe u went to cable .
    Telco (fios / U Verse) I could understand but not the cable cos...

    Sent from my SM-N960U using Tapatalk
     
  16. cypherx

    cypherx Hall Of Fame

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    PA - Berks...
    Well they gotta compete. My cable is $126/month for 300/30mbps internet and telephone. Directv is $89, so that’s $215. When DirecTV deals expire and that goes up, it actually costs more than to just bundle TV with cable (around $220 / month). DirecTV has to keep the price down to even stay as a relevant option. If they don’t keep renewing discounts, cables pricing is going to kill em.

    But yeah if I ever got rid of DirecTV I would probably just stream from the internet.
     
  17. codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    Seasonal
    My Spectrum TV price would kill me if I subbed with them based on everything in my signature that I have activated with DirecTV. It’s never a one size fits all scenario.
     
  18. dtv757

    dtv757 Icon

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    I just checked if I had cable co for video it would be $200+ . Not to mention no 4K , un-watchable awful PQ , bad service , random channels not working , no NFL ST and more...

    I tried it for a month a few years ago just to see and it was awful NBA un watchable microblocks everywhere tech ran a new line from pedistal to house and said nothing else I can do . I said take your STB out of the house. Also random channels had some kind of XRE code and didn't work it was 100x awful . I even showed tech comparison to D* PQ and tech was amazed.

    No thanks not sure how neighbors put up with the awful service.



    Sent from my SM-N960U using Tapatalk
     
  19. etexlady

    etexlady AllStar

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    Oct 21, 2007
    Hey, a gal’s gotta do what she’s gotta do to to save a little money. I was paying DTV $225/mo with no premiums. I was paying the local cable $145/mo for 400 gig internet. Cable offered to add tv (comparable plan to DTV) plus internet for $165 for 12 months. Seemed to be a no brainer to me. In my town for tv service there is only the one cable company, DTV or Dish - no fios, etc. I’ll try cable for a year and then reassess.
     
    carlsbad_bolt_fan likes this.
  20. Dean Caudle

    Dean Caudle New Member

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    Jun 18, 2021
    Going back to DTV on Monday basically for Bally Sports and Sunday Ticket. Had been a DTV sub for close to 10 years and did the yearly call in game to get a reduction. My question is now being in a 24 month contract will I have any luck getting a credit if I call in after the 12 months or are they being tough if you are still under contract getting any reductions? Thanks!
     

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