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Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.
Hard to say. By then TPG will have operational control of DIRECTV.
You definitely may or may not get any deals, I can pretty much guarantee that.
I’ve been in contract for probably 20 years, and always got a nice deal almost every year.
I know its a bit early but any Sunday ticket discounts being offered yet?
I usually call in August
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did they run coax from the pedistal to your house or fiber. makes all of the difference in the world
it all depends on who you get you may have to call in more than once to get a deal also
Coax no fiber in my current location. I wish I had fios . I had it in the past and miss it. Wish more areas had FTTH.
I have a cable broadband provider
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Your very lucky to have a cable broadband provider. A lot of people have problems with Fios
What number are you guys calling when you want to try to get a discount by threatening to disconnect? 800-531-5000? Or something else?
You could call that number, but there are several numbers depending on which account you are on. Once you zone in on a number shown in this thread, it also depends on how you approach a certain CSR once you get there and what to say.
There’s 150 pages of great information here. For starters, I would recommend you take a couple minutes to start around P. 142 (going back to the start of the year) reviewing other’s experiences which should also help you decide which better number to choose. This should help prepare how your approach will be as well, again once you get to your CSR of your particular account.
Just called the 1083 number and was initially offered $45/mo off for 12 months. I said that wasn't gonna cut it, she messaged her supervisor and offered $60. I killed one receiver which saved another $7. So that will hold me off for another year. God I hate this company with a passion.
I’d be really pissed too if I only saved $720 + tax for a year for my DirecTV service, you should’ve cancelled right away!
Count yourself as benefitting for calling. Many others call who are long time subs and don’t get jack.
How long did the phone call take- 40min +/-?
I get your point, but I was already paying over $2200/year, which is simply outrageous. $50/month of that in ridiculous fees alone. Somehow John Stankey will continue to be able to make his yacht payments on time, I'm sure.
An amazingly-short 14:37 (that's minutes, not hours lol). Seemed to be an overseas call center, perhaps the Philippines. CSR was very nice and knew what she was doing. I was polite but quickly dismissed her scripted questions about what stations do I watch, etc. Made it clear I didn't want to change my plan, just fix the egregious pricing.
Yeah, it's very obvious you were the injured party during that phone conversation.
you hate DTV for offering a 60.00 discount for a year. how much do you think they should have discounted you. i can think of alot better reasons to hate them but that's not one of them
it's always the ones that complain about not getting the discounts they want or think they deserve
not one company is perfect yes some are worse than others
I have 2 $35 dollar discounts running concurrently. One expires in 8 months and the other in a year. I will attempt to get them renewed at that time.
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$60 off per month is quite a discount. We need to appreciate that AT&T/Directv even gives us this option because a lot of other providers don't. It's pretty much pay their standard rate or leave. I know Dish is not going to give anyone a $60 monthly discount. I know they offer a 2 year price guarantee but if you look at it, they are only giving customers around $25-$30 off the standard rate. I do agree with you on the prices being too high in general, but that goes for a lot of things these days. Then again, some long time Directv customers call in and are offered nothing or get half of the discount you got, so you are definitely one of the fortunate ones to get that sizable discount. Overall, I will say Directv will work with their customers more times than not and I do appreciate that about them. I've dealt with Dish, I've dealt with Spectrum and Directv has been by far the best to me.
Just thought that I would add my view as a success in reducing my monthly DTV bill. Our most recent loyalty credits ended at the end of May and paid the full rate for June. We were ready to cancel and give the AT&T TV product a try as it would save us money over the DTV regular rate with no extra box fees using EBay purchases or Apple TV and no Regional Sports Fee. After reviewing this thread, I really could not figure out what the best number for loyalty would be to try, so I gave the FaceBook messenger option a spin. End result was $55 per month discount for a year plus $7 off Showtime for 12 mos. Pretty easy process and did not have deal with who to call on the phone. Though we were prepared to try out something different and new, we are fine with our DTV service and happy to keep our bill in a more reasonable monthly expense range.